Ben & Jerry’s in Viejo San Juan, Puerto Rico

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Telephone:	+1 787-977-6882
Address:	Calle Cristo 61, Viejo San Juan, Puerto Rico, 00901
Nearby public transportation stops & stations:	760 ft9 810 ft8 960 ft10
Categories:	Ice Cream & Frozen Yogurt Coffee & Tea Cafes

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Bussiness info

Takes Reservations	No
Delivery	No
Take-out	Yes
Accepts Credit Cards	Yes
Accepts Apple Pay	No
Good For	Dessert
Parking	Street
Bike Parking	No
Wheelchair Accessible	Yes
Good for Kids	Yes
Good for Groups	Yes

Attire	Casual
Ambience	Casual
Noise Level	Average
Alcohol	No
Outdoor Seating	No
Wi-Fi	Free
Has TV	Yes
Dogs Allowed	No
Waiter Service	No
Caters	No
Good for Working	No

Today

Today	11:00 am – 10:00 pm Closed now
Local time (Viejo San Juan)	10:33 AM Sunday, June 22, 2025

Business hours

Monday	11:00 am – 10:00 pm
Tuesday	11:00 am – 10:00 pm
Wednesday	11:00 am – 10:00 pm
Thursday	11:00 am – 11:00 pm
Friday	11:00 am – 11:00 pm
Saturday	11:00 am – 11:00 pm
Sunday	11:00 am – 10:00 pm

Description

Specialties

Our specialty starts with dessert: Our homemade waffle cones, served fresh & warm! We make homemade hot fudge & strawberry sauce to accompany super premium Ben & Jerry’s Ice Cream, Sorbet, & Greek Frozen Yogurt. We prepare thick milk shakes, malts, & fresh fruit smoothies. We also bake fresh brownies, homemade carrot cake, banana bread, & chocolate chip cookies. We use only the freshest & finest ingredients. Our food menu is equally gourmet. We have brunch items like, our Blissful Belgian Waffle, Fantastic French Toast (made with a locally baked Brioche bread), Egg & Cheese Croissant, Acai Bowls, & Oatmeal. For lunch, dinner, & light meals, we offer Pita Pizzas, Burgers, Sandwiches, Green Salads (offered with local guava, mango, & tamarind vinaigrettes), Hummus plates, Potato Salad, & Multi-grain Chicken Nachos. We serve 100% Puertorrican Espresso & Harney & Son’s Super Premium Tea. We have a wide selection of drinks such as All Natural Ginger Ale & VitaCoco Water. Much More!

History

Established in 1999.

A family owned business, Ben & Jerry’s Old San Juan is the first of 3 locations in Puerto Rico. We have a location in the Torrimar Train Station, and Condado’s Ventana al Mar Park. We are famous for our homemade waffle cones, thick milk shakes, malts, homemade hot fudge, fresh baked brownies, carrot cake, banana bread to accompany Ben & Jerry’s super premium ice cream. Ask about our Fair Trade Certified flavors! In 2005 we introduced our food menu with a fresh selection of breakfast and brunch items, burgers, pizzas, sandwiches, salads Fresh Squeezed Orange Juice & Lemonade and Puertro Rican Espresso! Located on the historical Cristo Street, on the way to and from El Morro Castle — a cool oasis for the hot sreets of Old San Juan. It is a favorite among tourists and locals alike; great for families with children of all ages. Come join us and experience the euphoria!

Meet the Business Owner

Michelle C.

Business Owner

The girl in all the pics!

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20 reviews of Ben & Jerry’s

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Jim K.

Place rating: 4
El Rio, CA

Stopped in for the A/C more than the ice cream I wasn’t planning on eating American branded fast foods while I’m on vacation but PR is an American territory.
We got a couple of milkshakes boy were they pricey like $ 7.00 it’s also a café so you can get more than just some of their scrumptious ice cream. like pita pizza.
the staff was friendly and the line was short.
cool décor but standard B&J Ice cream. It took the edge off the heat for sure.
next lets find that whiskey…

Nicki F.

Place rating: 4
Oakland, CA

First thought: No way I’m eating American branded fast foods while I’m on vacation elsewhere.
Second thought: I’m lying to myself. I really want ice cream. Right. Now.
If you’re patient enough to wait in the semi-long line in Ben & Jerry’s the ice cream is worth the wait (and patience).
I Dough, I Dough on Sugar Cone ($ 5.02) — Like cookie dough? Like vanilla ice cream? Can’t go wrong with this choice. This ice cream actually has cookie dough chunks with the diameter of 5 centimeters! Crazy delicious.

Rachel B.

Place rating: 5
Alexandria, VA

They *make* your waffle bowl for you while you wait!!! Yummy. We were like, why are they making us wait for our ice cream, then we got HOT waffle bowls handed to us and we were like WHAT! :)

Sarah A.

Place rating: 4
Milton, MA

Super cute Ben & Jerry’s that has all the usual characteristics of the chain. This one distinguished itself with some cute cow in San Juan art. I found the ice cream selection to be a bit more limited than the ones elsewhere in the U.S. For example, no mint flavors on the day I visited. The staff was extremely friendly. They also have some café offerings if you want something to eat. I found the statute of liberty holding an ice cream cone painting in the women’s bathroom very cute. A great place to stop if you want some delicious ice cream after walking around El Murro.

Mansi B.

Place rating: 5
Santa Clara, CA

We ate 3 meals here that’s how much we enjoyed this place– food, seating and staff
1) we came here for coffee and light snacks and ended up chatting for 5hrs. We had caramel latte, hummus plate– pita chips and pita bread very tasty! The fresh OJ, veggie pizza, veggie nachos all turned out to be awesome. The veggie nachos were topped with veggie burger patty bits and it was a nice twist.
2) we returned the very next day for brunch. Yes we did :) the godfather, veggie omelette and waffles were super! They served three sauces and guava jam made in PR.
3) the last meal in San Juan was again here. It didn’t seize to amaze us
Please make sure to check the bill as twice they charged us twice for the same item.

Yahira A.

Place rating: 4
Derry, NH

Great service, nice space for when you need some gringo fine quality ice cream in a relax atmosphere! In a tropical location of course!

D J.

Place rating: 5
Chicago, IL

Great Location!
Great Service!
Great Atmosphere!
Great Ice Cream!
If your in Old San Juan, you must stop in this cool little ice cream shop!

Lyndenise B.

Place rating: 5
Miami, FL

Funky, fun and delicious!
The best Ben & Jerry’s with the brightest personality hands down! The staff is great and it just brings a smile to your face as soon as you walk in!
It’s café style so you can get more than just some of their scrumptious ice cream. Try their pita pizza and definitely the lemonade. They also had wifi so I was able to do some work while enjoy the great music and food!

W F.

Place rating: 3
Papillion, NE

This is an ice cream joint… they serve Ben & Jerry’s in Old San Juan. It is air conditioned and exactly what you would expect inside of an ice cream parlor. If you are in Old San Juan… its probably hot. Crazy, humid, island style hot. If you want ice cream, you are going to get all the regular stuff you would expect at any Ben & Jerry’s anywhere in the world. The staff speaks English and Spanish well.
Word of warning… they will gouge your tourist-butt with some wicked prices. But your kids/significant other will be happy none-the-less. 8^)

Ameena E.

Place rating: 5
Upper East Side, Manhattan, NY

On the spot fresh hot waffle cones made to order!!! Def worth it! And really good friendly service.

Nat O.

Place rating: 5
Miami, FL

Yummy cones, yummy ice cream — what else do you need?! It’s a classic and nice a/c break from heat outside! Tad pricey for tiny kid size scoop. Whatevs, you’re on vacation ;)

Johanna P.

Place rating: 5
South Orange, NJ

Home made waffle cones made to order, great ice cream, very cool interior, and staff that went out of their way to help us make our selections. A nice place for a break from the heat of Old San Juan.

Cindy H.

Place rating: 2
Fairfax, VA

We loved the Ben & Jerry’s in Condado with the friendly and accommodating staff so we expected the same here. We wanted to order a smoothie just with fruit and juice and the lady that seemed to be in charge was fighting us about it, insisting that what they have in the menu, which includes a sorbet, is all they can offer. The other location told us we could put anything we wanted. All we wanted was fruit and juice. She insisted that it wouldn’t be the same consistency. Omg I don’t care about consistency. I just want fruit and juice in a blender. We also had to wait a long time for our ice cream while the other customers behind us already got theirs. When I asked the lady about it she simply said «we can bring that to you» what the.
Not recommending this place. There are other places in old San Juan that are friendlier and more professional.

Jason G.

Place rating: 4
Ventura, CA

They make the waffle cone on the spot after you order your ice cream. It’s a good idea to get the waffle cup which is the same waffle just put into a cup versus rolled into a cone because they put the ice cream in right after making the waffle and it’s still really hot and melts the ice cream pretty quickly and then you have it running all over you if you don’t get the cup to contain it. Nonetheless, it’s tasty good.

Ralph D.

Place rating: 5
Miami, FL

If you enjoy ice cream how could you possibly go wrong with this place?
There isn’t much to say about the ice cream besides the fact that they have a good selection of them and drinks and other knick knacks here to snack from.
Its in a perfect spot in old san juan for that moment when you’re melting down outside and just need a quick pit stop… personally, I just stopped for a bathroom break :)
The place is decorated really well with a lot of old art, frames, hand painted murals, etc… You could be in there for 20 minutes alone just staring at the walls.
Keep an eye out on the doors for a message from Heisenberg (Breaking Bad) !!!

Chuck N.

Place rating: 4
Washington, DC

Saturday, 6:00PM.
Staff: Eileen.
This Ben and Jerry’s has savory items! The ones I’ve been to in the West Coast (U.S.) only serve sweet stuff.
Quickie:
+B&J’s ice cream = SO GOOD
+Fresh waffles
+Clean
+Good service
+Nice décor
And then???
Wish the ones in the U.S. were like this joint.

Michelle B.

Place rating: 4
Mountain View, CA

Yes. The art-nouveau décor, the smell of sugar in the air and a rockin’ belgian waffle. That sums up my experience here. Ben & Jerry’s in San Juan makes the Vermont location look like crap.
That smell of sugar? Yeah, it’s the waffle cone maker. YES YOU READ THAT CORRECTLY. You want ice cream in a waffle cone? They make that waffle cone right in front of you so you have a delicious, warm waffle cone with your AmeriCone Dream.
You hungry? Well, Ben & Jerry’s in Puerto Rico are geniuses and serve you food too. Get the Belgian Waffle. Giant waffle with strawberries and blueberries, and add Nutella. Just do it.

Mike S.

Place rating: 3
Tampa, FL

Not exactly a Puerto Rican specialty, but a welcome ice cream break close to our hotel, the Cathedral and El Batey «dive» bar. We tucked in and sampled their triple caramel waffle cone in honor of the local sugar industry. Quirky little place that could be found anywhere, but a nice treat here too.

Athena C.

Place rating: 4
San Francisco, CA

You will appreciate Ben & Jerry after you walk uphill in the sun, feeling dehydrated and tired. They have a lot of flavors and nice mango sorbet and homemade waffle cones. The ice cream shop is owned by a previous Olympics Medalist in Gymnastics. It is very chill and a lot of tourists stop by for a break before they head to the top of the hill.

Nick S.

Place rating: 4
Washington, DC

Take a typical Ben & Jerry’s, cross-breed it with an Urban Outfitters, and find a former Olympic medalist who’s met President (s), Nelson Mandela and Michael Jordan to run it.
Oh, and add food. Like ACTUAL food, not ice cream.