Singapore Airlines

Yes I like Singapore Airlines’ polished service and I will be flying on them a lot more to Australia now that QANTAS are using Dubai and serving Halal. SQ’s aircraft have lovely coloured upholstery and those Singapore Girls make me laugh. I was flying to Australia on them once and a Singapore Girl said to me, «Squeeze past the trolley, you’re slimmer than us». When I first flew SQ in 1996, I got the 24 hour clock muddled up and turned up at Heathrow twelve hours late. SQ ticket staff got me on the next flight no problem at no extra charge even though I had a cheap ticket and had booked 10 nights in Singapore through British Airways Holidays. I’ll admit I’d rather have a British or Australian captain which Singapore Airlines unlike many Asian carriers don’t seem to employ. I feel reassured when I hear Captain Farquharson (retired from the Air Force) over the tannoy. But Singapore Airlines are a fantastic way to fly, I love their A380 and they make the Hells Bells of a flight to Australia seem smooth.

This location for the Singapore Airlines office isn’t as convenient as when it used to be in Central London but fortunately, these days, you can deal with them mainly over the internet.
Singapore Airlines is my favourite airline and judging from their numerous industry awards, a lot of people agree with me.
Their main strength is in their service, which is always friendly and not forced. You feel that they serve you because want to, not because they have to.
They fly a modern fleet and were the first airline to fly the new double decker A380. I’ve spotted this plane numerous times at Heathrow as well as Singapore but haven’t had a chance to ride it yet.
They have an enviable punctuality record and on the one occasion when they had a major breakdown, I got a 3 days all expenses paid, 5 star hotel holiday in Zurich while they flew an engine out from Singapore for the plane. We were fed and taken on tours, all for free.
The onboard service is great and you don’t get a feeling that corners are being cut. The food is good, always with a choice of Western and Eastern options.
Their jewel in the crown though is Changi Airport in Singapore, which is like a huge shopping mall with bamboo gardens, a swimming pool, free cinemas, free use of internet facilities, free video games, a hotel air-​side, multiple eating options and if you’re there long enough, a free city tour of Singapore. I once booked a 6 hour stopover deliberately so I could spend more time at this airport!
Singapore Airlines, you’re the best!