HSBC

Manchester, United Kingdom

4.2

Open now

5 reviews

Contacts

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Telephone:
+44 845 740 4404
Website:
www.hsbc.co.uk
Address:
2-4 St Ann's Square, Manchester, United Kingdom, M2 7EF
City Centre
Nearby public transportation stops & stations:
200 ftDeansgate/Barton Arcade (Stop NA)
270 ftDeansgate/Barton Arcade (Stop NB)
340 ftCross Street/Royal Exchange (Stop CY)
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Today

Today 9:30 am – 7:00 pm
Open now
Local time (Manchester) 5:55 PM Thursday, June 19, 2025

Business hours

Monday 9:00 am – 5:00 pm
Tuesday 9:30 am – 7:00 pm
Wednesday 9:00 am – 5:00 pm
Thursday 9:30 am – 7:00 pm
Friday 9:00 am – 5:00 pm
Saturday 9:00 am – 5:00 pm
Sunday –

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Vicinity

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5 reviews of HSBC

No registration required
Place rating: 3
Manchester, United Kingdom
I’ve been coming to this HSBC for quite a while now — considering we used to have a number of banks in the city centre, they’re slowly being fazed out and I think this one along with the one on Oldham road are the only ones left — and with no automatic counter service here either :-(
The staff are always friendly when you get in but I do find it frustrating how you usually have to make an appointment to chat with anyone senior and when you do get one it’s usually dictated by their available slots.
Easy to pay cash and cheques in but like most things here, you’re directed to speak to telephone banking downstairs if you have any banking issues — I can see there being a time soon when there’s no banks left on the high street!
Place rating: 4
Manchester, United Kingdom
This branch of HSBC isn’t your normal average everyday bank. Oh No. Situated in the old branch of Waterstones in St. Ann’s Square, this is the bank from the FUTURE — full of huge flashing machines, big red hotline telephones and automated tellers which you can pay numerous cheques into and which adds them all up for you in one glorious go — which is great if, like me, you’re a bit scatty with numbers.
If you’d actually like to make physical contact with a human, there’s quite a few of those walking around too who always appear to be more than happy to help you out with any queries you may have — even more so if they’ve seen that you’ve managed to crash one of those big flashing 21st century machines which shout at you if you put your cashcard in the wrong way. Best of all, I’ve never had to queue here either — which definitely makes it a winner in my book!
Place rating: 5
Manchester, United Kingdom
I never thought I’d be giving a bank a 5 stars, especially when it’s never showing up the ideal bank balance. But this HSBC is the best HSBC I’ve come across all around the country. And I’ve been to a few.
It’s got quite a few floors which probably meets a lot of different banking needs. There’s always lots of staff looking to help you, answer your question, direct you to a floor or one of the most easiest, self-​sufficient pieces of machinery ever made to man.
Most of the time going to the bank is a hectic, painful experience. But it’s made ever so easier at St Ann’s.
Place rating: 4
Manchester, United Kingdom
This is weird, following on from one review about machines to another one.
Only HSBC does it slightly better, and there are more staff to explain the machines to you.
And they don’t seem to get so confused by the whole process of being used.
You know what, why can’t the HSBC staff run the post office? Or at least teach the post office staff how to use their machines properly. This is how self-​service should be.
Place rating: 5
Manchester, United Kingdom
I know, you’re thinking this is just another HSBC branch. You’re mistaken! This is an HSBC branch with THE MOST SELF SERVICE MACHINES EVER.
When you go in there are plenty of staff wondering around. But they’re not there to serve you, they’re there to point you in the direction of which machine will best suit your needs. Yes, you can speak to a customer service advisor, but why would you when you can GO TALK TO A MACHINE.
Literally, there are so many machines in here. I know I’ve said it before, but there are. And I’m not really complaining, because the friendly staff have showed me how to use the machines and I can do anything from paying cheques, withdrawing cash and even paying in random bags of change without ever having to queue apart from on the busiest of days.