Sheraton Heathrow Hotel

Nothing spectacular about this property. It’s an older property and it shows. The staff really makes this place great though. The main lobby area and bar area are very nice. The hotel is currently remodeling the SPG Members floor. I think once all of the remodeling is done this place will be nice. Rooms are basic. Beds aren’t that comforts be to me and the room stayed very warm despite window being open in late Nov. bathrooms are tight and show age.
Food in the bar is good with a nice varied selection. They also have a nice selection of beers and wines.
If you only have a night or two to spend in the area this place isn’t bad. The bus from airport is 5 BSP from driver and 4.50 from hotel. Taxi is a flat 15 Euro. The bus is easy but if you have a group a taxi or Über might be best.

Ok it’s a Sheraton but great beds, my biggest concern. Clean and comfortable nights sleep. This was great.
The bus ride there was a rip off in my mind. They charge 5 lbs for the transit to the airport hotel. In the US this is a courtesy — I guess the Brits don’t expect such things. So you pay money to wait forever to be picked up. The Sheraton is the first to drop off so that’s good at night but in the morning… You guessed it the first to pick up… So pay to stand wait, then rude an airport bus for 30 minutes… Ugh

I didn’t plan on needing to spend the night by the airport but with travel you need to go with the flow
The two good things about this hotel are its proximity to Heathrow and it is an SPG property
That means it has a gym and the beds will be comfortable
The common area is not bad but the rooms are quite small and need a facelift
I was upgraded to a club level room and it was not much better than a motel 6 other than the bed and linens
Maybe try the other Sheraton?
BTW– the staff are nice and helpful though!

I stayed here for one night. It is conveniently located near to terminal 5, it was perfect for picking someone up from the airport.
I booked the room on the day of arrival and it was well priced at £67. I booked the room using
. I was travelling alone and stayed in a room with a queen sized bed. The room had good facilities and a bath.
I was asked to leave a £50 deposit that would ensure I could have the express check out. This money was then retuned to me after checking out.
There was a problem with the toilet in my room on arrival, I phoned down to reception and someone arrived to fix the problem within 10 minutes.
There is an on site car park which is secure with cctv parking.
I would recommend this hotel and definitely use it again!

After my flight was cancelled British Airways kindly gave me a free room with dinner, breakfast and free transportation.
Unfortunately this hotel is not at all what you would expect from a Sheraton. The room and the bathroom were very outdated. There is no complimentary wifi. Dinner and breakfast were at the only restaurant at the hotel that only serves on buffet basis. There was a big selection of food.
This hotel is well connected to the airport but if I had to pay I would probably opt for a more modern hotel.

Well it was appropriate for the price I paid (fairly cheap) and the location was good. The staff tried hard, the food was decent but this hotel has seen better days. I’d stay here for a one night layover again if the price was right — this was about 40% cheaper than the other sheraton at Heathrow.

I checked in to this hotel cause I’ve been in other Sheratons before. They were classy and clean. This one is quite beaten up, it needs a mayor overhaul. The room was dark and the window just a better embrasure. The wifi which was over expensive had mayor connection issues. You would never be able to stay connected more than 10 min. When I left in the morning I tried to take one of the cabs outside. None of them wanted to take a credit card. As a hotel I wouldn’t allow such cabs around my property knowing international travelers would arrive.

After my flight was cancelled the airport gave me a free room with dinner and breakfast for the night. I can’t really complain as everything was free. It was nice to be able to get a take away breakfast next morning and for it to be waiting at reception for me. It was very tasty too and plenty to eat. The room was big, clean and the bed was very comfy. The only suggestion I have is to seriously upgrade the TVs to something more modern, flat screen TVs have been out long enough now and nearly every hotel have these in the rooms except for this hotel.

Ok hotel. Has a Thrifty car rental on site. Food and service ok. But really — no free wifi? Annoying as hell.

Nice hotel and staff. Nothing special about the room – you get your drink amenities and bath tub, but unfortunately impressed by their wifi. I need to pay for standard things? 7pounds for Internet for an hour. But very American and European friendly as the power outlets are compatible for both.
It’s 4.5 pounds for a shuttle to the airport or 8pounds round trip. As you guessed, it’s close to the airport and you can go to the city center to enjoy delicious afternoon tea or shopping in Picadilly. Not far from Big Ben and the parliament either, so make sure you stop for a day if you’re planning for a short trip during a transit. It’s a nice hotel for short connecting flights (and an airport hotel for that matter) and 10 min away from John Lennon Airport.

Terrible hotel with the only bright spot being the friendly staff.
Décor is tired and room was smelled of mould, bathroom was not terribly clean and missing a tap, food was awful and overpriced.
This is not what you would expect of a Sheraton. Never again — you’re better off staying near Paddington and taking the Heathrow Express in in the morning.

As I had a special discount, I could get a very cheap rate in 2009.
It was a very nice hotel with a convenient room, a very comfortable kingsize bed and good service.
I also liked the buffet breakfast.
The underground station was a bit too far away for me to walk, but there’s a bus stop near the hotel. By bus it’s one or two stops to Heathrow Airport Underground Station. By underground it took more than 30 minutes to the city centre. So if you are on half the way to the city centre and recognize you’ve left something you need at the hotel room, you should think twice if it’s worth to go back to the hotel and start a new journey to the city centre.
Although I enjoyed my stay very much and if the hotel was cheaper, I would go there even without the discount-​rate.

I have just returned from a trip to London and stayed in Sheraton Skyline Hotel London Heathrow hotel.
— Location: not perfect if you intend to do main sight seeing in London; good if you plan an easy car get out of London
— Condition of the hotel: OLD, needs a lot of improvements… photos on the hotel web site do not match the real condition of the hotel. carpet is stained, window frames are dirty, desk had several heat marks from cups + scratches, bathroom counter has water/​salt stains, entrance and closet doors doors need painting; looks like they have been painted a decade ago… entrance doors are poorly sound insulated… you can hear everything from the hallway. The only thing that was good in my room — crisp, clean bedding.
— Staff — 5*, great folks, very helpful, nice attitude. Unfortunately staff does not make up for the condition of the hotel…
— Food — good, on the 10 point scale, i would give it 7
Next time, I will think twice if i want to stay in this hotel

If you need to spend one night here either flying in or out of Heathrow then do it but that’s the max. A place to sleep. We were first given a room that smelled terribly of cigarette smoke in the non smoking room but we were quickly given a new room. Not much ambiance but if you just need to sleep then it will suffice. Beds are comfy.

After sending my review to SPG customer service, I was offered 6,000 SPG points and promised the property would be improved in the future.
I would give them a good year or so before I would consider going back… It will take at least a year to get that place up to SPG standards.

As I fly through London Heathrow Airport (LHR)quite frequently the Sheraton Heathrow Hotel is a home away from home. It’s a Heathrow Bus Ride away from the LHR terminals for 4 Pounds each way. Once on the shuttle it’s 10 minutes each way. The Sheraton Heathrow offers good amenities, but the main reason why I stay there is because of THE TERRACE Restaurant. I was quite surprised that during my hunt for the best Fish n’Chips in the UK it was found at the THE TERRACE within the Sheraton Heathrow. Nothing even comes close to their Fish N’Chips made from fresh Atlantic Icelantic Cod. I will always stay at the Sheraton when passing through LHR for connecting European flights just because of the Fish N’Chips. Overall the hotel’s rooms are nice but like all hotels in London the internet is not cheap at 20 pounds a day and the gym is more of a cardio room.

This was an adequate airport hotel providing all the basics including a convenient location to Heathrow. Facilities are a bit 80s and could do with a refurb (cracked tiles, worn fabrics) but nothing that would put me off of staying. Checking in and out took some time as there were lines for each. Rooms were quiet and beds were comfortable and clean.

I mostly agree with Johnny N.‘s reviews and his list of pluses and minuses. It is very convenient to LHR airport, but the reception area is pretty tired and it can move slowly when a busload of people arrive to check in.
I have had problems with the fire alarms going off at night, including my most recent stay (last week). I am not sure if people are pulling a prank or if there is something sensitive that triggers the alarm. Considering that I usually stay here to catch a morning flight out, it sucks to have your sleep interrupted by a false alarm. I am not one who can immediately go back to sleep after we are cleared to re-​enter the hotel. I have only had one other hotel false alarm in many years of traveling, but I have had two at this hotel in 3 stays.

Good enough, but not great. Solid location, with transport to and from the airport for £4 (each way).
Rooms seemed a bit dirty.

I used points to book this room, so I can’t speak for the value, but overall we were very happy with our stay.
Complimentary internet in the business center was useful for printing out boarding passes, everyone at the hotel was very nice, and the room was a decent size, for Europe. We were just here for one night, catching early flights the next day, so it’s not like we were hanging out in the hotel very much. However, the time we spent here was enjoyable, it was clean, and even though the Hotel Hoppa bus cost 4 pounds to get to the airport, I thought it was worth it. I’d stay here again.

It ain’t bad!
Those who frequent typical Sheratons may find this one a little disappointing. I’ll just do an outline of pros and cons:
+ Found a £49.50 rate (US$ 86 total including taxes) on the hotel website.
+ Within the free fare bus zone (take Route ⁷⁵⁄₇₆ from the Central Bus Station at Heathrow; why pay £4 for the stupid Hoppa bus, besides the short walk required?)
+ Rooms recently updated and of a decent size for European standards.
+ Very friendly staff
+ 3-​prong and 2-​prong Euro plugs at the desk
+ Dollar/​Thrifty Rent a Car on site.
+ Gas Station/​Convenience Store and McD’s with 24hr drive thru right across the street.
+ Good Chinese restaurant a 5 minute walk down the road (London Hong Kong, Bath Road at Hatch Lane).
— No free Internet (for in-​room wifi: £7.50 for1 hr, £15 for 1 day, up to £70 for 7 days).
— Friendly staff works a tad slow, may be due to the crappy reception area.
— Non-​smoking rooms share hallways as smoking rooms. What’s the point?
— Only two stories… I like being up high.
— Parking is expensive as hell (good thing I didn’t drive!)
— Automatic minibar, which means you can’t use the fridge for your own purposes.
Other notes:
— Where’s the flat-​screen that was supposed to be in my renovated room?
Overall if I had to stay near LHR, I would stay here again.

Vor einigen Jhren kam ich auf die Idee einfach einmal ein Hotel in London zu reservieren und einfach hinzufliegen.
Meine Wahl fiel auf dieses Hotel. Als ich die Reservierungsbestätigung bekam, kam auch der Schock. Eine Nacht 330 DM. Egal, man gönnt sich ja sonst nichts.
Das Hotel liegt fast direkt am Heathrow Airport. Man wird von einem Shuttleservice abgeholt. Was ich natürlich nicht bedachte war, dass man mit der Bahn etwas über eine Stunde in die Innenstadt von Londeon benötigt. So bin ich mehrere Male am Tag hin und her gefahren. Besonders lustig war es, dass ich einen Absatz vom Schuh verloren hatte.
Was ich auch nicht wusste war, dass im Hotel damals Renovierungsarbeiten waren.
Das Hotel war ansonsten wirklich Luxus pur. Und genauso, wie man es erwartet.