Ace Hardware

Such a refreshing change from the big box stores. Everyone is helpful and friendly, especially the owner Mark. There’s plenty of inventory and the prices are really no higher than the large stores. Why drive «into town» when you can shop local?

These guys rock !! I needed fire bricks for my Regency H2100 Hearth Heater.
I called and a young man said he had 2 boxes in stock, which is 12 bricks total.
I needed 3 boxes (14 bricks total)
I asked if he could get more and he said they would re-​order when the two boxes were sold.
So I figured I would buy the two, and then come back for the third box. well when I was waiting at the check-​out stand, the same person I spoke to 2 weeks earlier said «are you the guy that needed more of these fire bricks… I have a few more boxes in the back» .SCORE !!!
ACE’s price was only $ 18.99 Amazon wants about $ 40 a box… that saved me about $ 60 and I did not have to make a second trip… That is «customer service»…BIG TIME !!!

Mark is the best part of this store. He is great. Every single time I’ve been to his store, all I have to do is show him a picture of my problem and he takes care of it right away. Explains step by step and provides the exact pieces I need to complete my project.
On one occasion he opened two items just to make sure I had the right part but after it not being the correct item he just gladly took it back and told me not to worry about it.
Even though the prices are a bit higher than Home Depot or Lowes, I don’t mind paying extra knowing I will have the correct items i need and will get the proper guidance.
Please see what I am talking about by going to the store and discovering the real meaning of a neighborhood store.
Prices are a bit higher than your big stores but kind of evens out considering you would have to drive to Palmdale just to save a few dollars and those dollars would be spent in gas.

Amazing place! Best customer service you’ve seen in in 65 years. Everybody there is terrific and so helpful. They do so many things complementary, give great advice, and offer assistance beyond just selling you things. I honestly can’t say enough about them! We are very grateful to have this Ace Hardware here in our community. I’m pretty sure Mark can answer just about any question you have. He even offered to go pick up a hard to find a part for us and bring it to our house and help us get it in. Reasonable prices, good inventory, CLEAN, and excellent service.

Mark the franchise owner is exceptional and always provides «A» (Ace) Customer Service.

We recently moved to Acton from Northern California. Although the town is very small, this ACE hardware has pretty much anything you might need! The staff is incredibly friendly and helpful and I was very happy to find a local source for Traeger pellets! This is my new go to place for anything other than groceries! :)

Love this store. Amazing customer service, always so helpful.

Always have what I need. Love the help they give me when I walk in. I’m thankful to have a local hardware store in town again.

This place has the best customer service on the planet! Happy to have this great store here in Acton. Mark and his employees go the extra mile to make sure you get what you need and that you are happy.

Came to pick up pellets for my husbands Traeger grill.
The entire staff is always friendly and helpful. They are awesome here!
We’ll definitely be back to shop for pellets and more.

Mark and the staff are great — very professional and always willing to go the extra mile to help — Service at this store is the best — Thank you for what you do!!!
Wayne Britton

I love this place. Service is phenomenal and they have all of the things that I need. Definitely worth going to!!!

The staff is very helpful friendly and they make you feel like they want you there, very rare in todays business. I go there for everything now.

This place is what service is all about ! Very surprised at the service and knowledge of solutions to my home improvement problems. Good prices here too :)

made a quick trip there yesterday and was happy to have found an impressive experience that you are hard pressed to find in a modern day hardware store. The name is Ace which many may think of as «Big name» I found them to be knowledgable, and immediately happy to help with any questions i had. I was impressed on our simple trip, and plan on going back regularly, as we just bought a house in desperate need of some attention to detail.
seriously. good job guys. you provide a well needed energy to a hardware store, in a small community in desperate need of a quality hardware store. I wish you the best.

Love this store – staff is well-​trained & know where everything is. If they don’t have something, they order it for you & get it quickly. They even rescreen screens for you. They basically carry everything you could need to do most household projects. I had a weird air filter I needed to replace & they ordered the supplies & made one for me since is was nonstandard. You get in & out quickly & have help carrying stuff to your car. Weekly specials are awesome. Prolific, quality plants are sold in the plant section & my Christmas tree lasted 6 weeks! So happy they came to town.

Mark is the best! Awesome customer service. It’s great having this store right in town!

I can’t stress how much of a blessing it has been to have this Ace Hardware open up in Acton. They staff is always extremely helpful and very friendly. It’s nice to know that you can buy supplies to finish a project without having to drive into Palmdale or Santa Clarita.

Wonderful small town hardware store with everything you need to start or finish a project. Since other hardware stores are at least ten miles away, I save money the minute I walk in the door. Glad to have this business in our little town.