Agoura Hills Hand Car Wash

I had some time to kill, exactly an hour before my dental appointment so I thought I would get the jeep washed while i was waiting.
Found the place on Unilocal and honestly most of the time I do not go to places that have less than four stars.
I took a chance and I’m glad I did.
Drove up to the vacuum station, much to my surprise not a long line waiting.
The staff greeted me with enthusiasm another big plus for me. I
Asked for one accommodation for the was which is to carefully apply the tire dressing. On jeeps it splatters everywhere once you start driving off. Much to my surprise he wrote simple instructions on the door glass and off the jeep went getting a generous amount of suds to take all the marine layer salt off my baby.
I proceeded to go to the cashier where I was really surprised how clean the place is and it has a mini café in there with PETES coffee:).
I’m already now in full heaven mode but still a little concerned about quality of the wash.
Shortly after my coffee and a brief visit to the tv lounge area I was summoned for the jeep.
She was perfect, the glass was clean the interior was spotless and I even had time to kill for my appointment up the street.
Oh by the way the instructions that the nice gentlemen left on the glass, well it worked the tires looked dressed but not sloppy to where it splatters all over the car.
I’m a believer and now going to be a loyal customer to this car wash.
Don’t hesitate try this place out.
I put a 100 miles on the car today or I would have included a picture of how good the job was.

They were fast, efficient and did an excellent job! Price point was spot on!

Pricey and not great washing. Car was left with soap on doors. Mirror streaked and seats moved. The coffee in the coffee shop was good, Mr Peets. Would go back even if I was driving by.

This place is terrible and they over charge. I had a coupon for the VIP wash. Showed the guy when I pulled in his side no problem they will honor it at the front. Went to the front & he refused to honor it. Then they charged me $ 3 extra for oversized SUV. I told him I don’t have an oversized SUV and have never been charged that. He said we have always charges that. I said I have never been charged that & I have a 4 seater Honda Element. He said oh well I will give you discount next time. I said how will you remember to do that & I shouldn’t be paying it now in the first place. He then just waved me away. It’s not about the money it’s about the customer service. The cashier had an attitude as if I should be blessed to come to this car wash. My business will be somewhere else after that experience & I don’t recommend this place to anyone. P. S if you decide to go here anyway make sure to read your bill before paying.

Best car wash I ever been to, I’ve tried many car washes in the area and every time I come here is a pleasant experience, the sales advices are little pushy but hey is a business, great crew, alway willing to go beyond to provide the best service possible, awesome coffee shop too. I’m a regular now, is nice to see they recognize you and remember when you were here last I’ll definitely keep coming back

Agoura Hills Hand Car Wash is absolutely my favorite place to get my car washed! It is also fancy and neat, one of the cleanest car wash i’ve ever seen! I always get greeted with a smile and they take good care of my car. The staff are always very kind and friendly. I love getting my car washed here, i am always happy! If you are ever unsatisfied kindly let them know and they will take good care of you. They do get busy but they have a bistro inside and i order food while i wait. Their food is fresh and absolutely delicious! I love their Mediterranean Panini. Reminder: tip the hard working guys! :)

This car wash is great. I love how they use compressed air to knock water and drops out of crevices, leaving you with a dry, shiny car and no drips on the way home.
I’ve had short waits and long waits; excellent car washes and «pretty good» washes. But the service is alway courteous and they are happy to accommodate special requests — anything to make their customers happy.
Free wifi, indoor and outdoor waiting areas, and a huge mini mart at the gas station helps with the wait when this car wash gets busy (which is often!).

Since the new management has been a lot if change in the positive direction! Excellent service !

I’ve only been once but I was incredibly impressed. I drove into the wash and they pointed out a major scratch I had not noticed. The man said he had a buffer and would try to take it out. I got the car back and it was gone, truly amazing. They went far above and beyond. Highly unusual today, great job!

I have tried many carwashes in our area always seem to fall back on this car wash. I have found them to be very fast, thorough, and I love the coffee you can purchase inside as its Peets coffee.
I have a suv and for the vip I pay $ 26, again for the suv. I enjoy the outdoor seating as they have a water fountain which distracts conversation other people. They also have an awning to keep you cool in the hot summer months.

Hmmm. This was my go to car wash, but now it’s $ 19 for the cheapest wash. Too expensive for what you get.

It’s Halloween. I go to get my car washed.
Paying extra for an SUV, basic car wash, had a coupon. The car is filthy, that I am aware of. Car wash done. I go home. Outside of car: no problem. Inside of car: problem. And no, I am not being unreasonable. All my cupholders: still filthy. So, including tip, paying about $ 20 for something that wasn’t done right.
Call them. Because why am i paying more to get my SUV cleaned and they aren’t even cleaning it! Great guy says no problem, come back and just tell them, they’ll redo the car, even if it’s just the interior. I return. Other nice guy says don’t worry, we’ll rewash the whole car. Fantastic. I go sit down, trusting what I was told. Now, I’ve got two guys cleaning the interior as opposed to the solo guy that missed the cupholders initially. I tip both of them, because they are working hard, hopefully correcting the problem.
I go home. I decide now (sure, I should’ve looked before leaving the second time) to check out the cupholders.
Yep. They got the one next to the driver. Thank You. But again, remember the whole SUV part: All rear cupholders, filthy. Two rear doors, each having 2 cupholders. Even sedans have rear seat cupholders! And I’m out about $ 25 bucks. Come on, are you kidding me?! I’m not expecting my car to get detailed, but you clean cupholders like you clean mirrors and windows. Fail.

The vacuum guys only did the drivers side. I had to return and tell them to do it again. Odd. Water dripping out from all over after a 27.00 wash. Never again. Save yourself the headache and go else where. This place is hit and miss at best.

These people could not be friendlier or more accommodating. I came to get two work vehicles detailed and they knocked $ 80 off the total because it was two vehicles, and said we could have any food or drink we wanted on the house. Wonderful experience!

Husband and I just drove out of the car wash and look what happens? (picture) again, they didn’t use the blower to dry the car. This is the 3^rd times we came and this is it. I’m not coming back again. Leaving the car wash with water streaks on windows? My car is white and when i got home about 10 minutes drive, black water streaks on the door and back side. Just ridiculous.
Really, this place is a hit or a mess. The first time was good. The exteriors was clean and sparkling with a Little water spot. They even emptied out my little trash can. Wipes the dashboard and everything.
Second time, I noticed they used the same rag on the rim of the tires then to the top of my van and the Windows. There was a lot of black water streaks at the back of my van. Just like when you wash your car and forgot to wash the back of it.
Third time, can was emptied, rail along the door was wiped, dashboard wiped, but not the inside doors and windows. (I don’t mind about it cause I can do it by my own) My van looking clean and we drive out then water start streaming down from the top to all sides.
When we got home. The car was all dusty! Tsk.tsk.tsk… No good!

Well organized car wash. Pretty fast and ok prices. Nice service at the cashier. Recommended!

On Sat, September 26^th, my mom took my 2009 Mazdaspeed3 Agoura Hills Hand Car Wash as a kind gesture since she had borrowed it while I was gone on business. When I got back Sunday, I found a brand new crack down the dashboard (as you can see in the picture). I love my car like a parent loves its child, and know each and every imperfection; the crack was brand new. I can only surmise that the crack came from a worker forcing his hand into the narrow section of the windshield in an effort to get the dust, and in doing so, created downward pressure and cracked the narrow plastic below.
I immediately grabbed my Mom, the receipt, and headed down to the car wash to speak with the manager. Upon arriving, we spoke, with the floor manager who had intercepted the car in the loading cue. He tried to say that there was no way they did it as his, or anyone else’s hand couldn’t reach. This was obviously absurd as that section wouldn’t be clean without someone being able to reach it. My mom, standing there on the verge of tears (as she sadly felt responsible for the crack), urged him to get a manger. While he was finding his manager, I went inside to try and find the business owner. The people behind the checkout counter said the owner doesn’t come in, then proceeded to «shew» me away all while repeating «next customer»; I was beginning to get frustrated.
A few minutes later, I met Tony Berrios, the car wash manager. He first tried to brush me off insisting it wasn’t them. Then, he insinuated that since my car wasn’t brand new with the tags on it that it must have come from the sun. This buck-​passing was getting ridiculous. I then saw the cameras at the loading cue, and insisted we take a look at the tape to prove that the dash wasn’t like that when it got there. He told me that there wasn’t a way to look at the tape, as «the guy» wasn’t in. How hard can looking at the tape be when we had the receipt with the exact time on it? Tony clearly wanted me to just go away.
He then rudely barked at my mom that she would have to fill out an incident report, as she was the one that took the car to them. My mom, practically crying at this point, started filling out the paper work and told me she didn’t feel comfortable giving all the personal information they wanted. I told her to stop, and go home; this wasn’t her issue to deal with. I found the lower level floor manager who told me he felt really bad about the whole thing (after seeing my mom), and that he’d take my name and number down and call me in a day or two when they had looked at the video. This is when Tony turns up again, and has this guy snap pictures of my whole car, including the license, vin number, and cracked dash.
I told Tony if they didn’t help me resolve this quick, that I’d write a bad review. He condescendingly just laughed at me and told me to «do what I had to». It’s past the deadline later, no call or text message and I don’t expect to get one unless this post receives traction.
Please, if you value your car, and the hard working people of our community, I insist you to take your business somewhere else; this place clearly cares about neither.

This is the second time I used this car washed and I’m very dissatisfied. They did a very lousy job for the second time.
Cost of the overall service is quite high compared to others I have used in the past. (in my own neighborhoods in Sherman Oaks and Beverly Hills)
I got what essentially I thought was there middle tear detailing for $ 239.99 (I think this is kind High). And did not include shampooing.
At first glance the car looked really good but on closer inspection I saw lots of patches of dirt dust and smudges on the interior.
Dirt under the seats.
White smudges on the inside driver door (I think it sunscreen from me).
Dirt on the interior reading light on off button.
Dirt dust and smudges around the shifter
White smudges inside trunk (I think it sunscreen from me).
Dirt and dust underneath and around the back side of the steering wheel.
All of these are easily wiped away with just a little bit elbow grease and a wet rag. I can’t quite figure out why they were unable to clean these things. Their attention to detail is very poor, especially considering I paid for detailing.
I would not recommend this carwash and I will not be returning.
I feel scammed

Friendly and courteous staff but I don’t think the $ 30 (with tip) presidential is worth it. Car looks all right and I wasn’t expecting a professional detail but it looks like it just went through the gas station car wash.
Missed spots, bird poop remnants that weren’t taken off, and I don’t really see the rainbow and sealer wax that were supposed to be part of the presidential package.
Overall, would not return. Same quality as any of those random $ 10 car washes.

They are not worth I paid for executive wash and they didn’t clean for everything they say go for 160 dollar clean please I suggest don’t go here they are horrible