Springer & Son

I have used their pet crematory service twice this year, we lost our beloved cat in April and our family dog this week. Each time they were excellent to work with, very helpful and compassionate. The loss of any loved one or pet is a difficult time and they treat both with respect. When looking for options I found them to be the most cost effective as well. Most «pet only» places charge an outrageous amount and then tack on an extra fee for every little thing. Not a service I want to use in the future for obvious reasons but when that time comes be it a loved one or a loved pet they will be my first choice.

My family has used Springer and Son 3 times now in the past couple of years. Each time we have experienced exceptional service during difficult times. They are very professional and compassionate. They are very upfront with their prices — they’re printed right on their website and are super competitive. It’s bad enough to be grieving but Springer and Son makes it easier because they can handle all the details without feeling like you’re being ripped off. I was even ready to order a Costco casket and things from multiple places but no need. Springer was no more expensive and much easier to let them handle it all. Quite a contrast from Findley Sunset Hills — which was horrible. We switched over to Springer and Son. We told them about our bad and pricey experience with Findley. They had every opportunity to diss them but they didn’t. They just calmly took care of our needs — very professional. My Mom has her pre-​needs ready to go here and I will call on them again when the unfortunate time comes.

So its kind of strange to leave a review about a funeral home (as one of the previous people had written). I lost my dad a few years back… I was a distraught mess… hardly able to make decisions. hardly able to function. The owners made me so comfortable and were amazing helping me through the process. They were sure to present me with all of the options and did everything that they could to help me with pricing.
I wouldnt have ever known who to call when my dad passed but my boyfriend at the times parents used Springer and Son when his Grandmother passed. They were the first people we called and there were nothing short of AMAZING, professional, respectful and caring.
Highly affordable too!

These people are calm, compassionate and caring. So VERY helpful. They definitely made my stressful times bearable.
I’ve worked with them twice…
My parents, having set things up with Spinger & Son years earlier, come time, had their every prearranged detail honored. While their wishes were prearranged, there were still details that were new to me, and the staff patiently walked me through those details.
Very personable. Very professional. Very respectful.
The establishment is clean, tastefully decorated, and has a comforting air about it.
It’s not a service that many choose for a livelihood, but Springer & Son are really good at what they do.
I highly recommended them!
Oh, and just an aside, they also offer pet cremation…

I realize that it’s a bit weird to write a review of a funeral home… they’re kind of creepy/​morbid/​uncomfortable and all of that. However, if you find yourself in the unfortunate, but it-​will-​happen-​to-​you-​someday place of looking for a place that will take care of your loved one, without the Adams Family feel, this is a great place to check out.
I realized while working through the details of my grandmother’s wishes and planning her service that working at a funeral home must be a bit like being a hairdresser. You often feel like a therapist and need to know when to give a gentle suggestion and when to just keep your mouth closed. Our family worked with Graham, who was a very calm (but not cold) guy who seemed to have the «know-when-to-hold-‘em-know-when-to-fold-‘em» down perfectly. Let me tell you, working with my family on a good day is a challenge that I am rarely up for. Working with my family on a difficult day when everyone has their emotions wound tight and everyone is interpreting Grandma’s wishes differently is a task that I nearly walked away from several times. Graham hung in there, (at one point asking if he should step out to let the family duel it out in private) through it all.
The day my grandma passed away was a difficult day for my family, especially my grandpa. Graham came and treated us all so gently and treated my grandma with such respect, it truly touched my heart. My grandfather was blessed by how well my grandma was treated.
The day of the service, he was there early so that I could get things set up, he saved the day when one of our music cd’s would not play by buring the songs to a disk for me, and he even went the extra extra mile of delivering some of the plants and flowers to my Grandpa’s house after the service so that we didn’t have to worry about doing it.
This whole thing has led me to a few conclusions, 1. Write out a detailed report of what you want happening to your body & at your service now, before you kick it. Your family (at least the sane ones) will thank you, and 2. Springer & Son will take good care of you once you’ve passed and they’ll try to manage your crazy family, best they can.