Anchorage Tire Factory

Great tire service; fast and reasonably priced, without any of the craziness attached to the big tire centers or Costco. This is the place to call if you realize you really did, in fact, need a set of studded snow tires.

First got my Car Last Year & had to get a change over, had to get there at Opening since they are VERY Busy during the latter hours, only took & Hr… but they where pretty good, they balanced and mounted my tires.

What you need to know, right off the bat:
This is the only place in town that sells Nokian tires.
What’s a Nokian? Well, it’s a Finnish company that makes the best winter tires on earth.
Their studless winter tires are better than most studded tires.
Their studded tires have set the land speed record on ice (I’m not kidding, look it up).
After much debate I decided to go with their studless tire: the Hakkapeliitta R2.
Now, where to buy?
I comparison shopped many places online but, after shipping (sorry Alaskans!), Anchorage Tire Factory always came out ahead.
I put a $ 100 deposit on the tires.
The friendly lady on the phone informed me that I could get them put on on a first-​come-​first-​serve basiss.
I showed up on a Saturday morning and it took about 1.5 hrs to get them put on (I wasn’t given an estimate, unfortunately). Luckily they had decent coffee and passable WiFi while I waited.
How are the tires? I don’t know yet, still waiting on some SNOW!

I have used ATF a couple of times and so had my employer (for the company and personal cars) with no problems. Unfortunately I will NOT be going back and will NOT recommend them either. I have NEVER been treated so rudely at a place of business before this!
I dropped off my car at 7:55 am (they open at 8) the service desk was already working and I was checked in and told it would be 2 hours. I work nearby so I walked to work and waited.
At 11:30 am I called to see if my car was done since I had not heard from them. I was told it was «on the rack» and that they would call me as soon as it was done.
At 12:44 I called them again and was told it was done. I asked why I did not receive a call and was TOLD that I had been called and told my car was ready. REALLY??? She actually tried to argue with me about this!
I do understand they are busy this time of the year but don’t tell your customers 2 hours and then not even start on it until 3 ½ hours later and not have the decency to call when it does get done! But what really prompted this review was how I was treated and spoken too!
I got a ride and was at their shop within 10 minutes. The lady behind the counter (she was the one that I had spoken with throughout this whole ordeal) did not seem at all apologetic as she told me my car had been done since noon. She was very rude and acted as though I was inconveniencing her! She did say «Sorry», several times in fact, but in such a SNOTTY and CONDESCENDING tone that I was almost speechless in anger! After informing her that my time was valuable and she did not care how inconvenienced I had been by this lack of professionalism and courtesy she again said «Sorry» in the same tone. There is a BIG difference between 2 hours and 5!
I did inform her as I walked away that I would NO LONGER be a returning customer and neither will my employer or anyone else I can share this with!

Great place! Best price we found, including mount, balance, and new valve stems. Service was professional, straightforward, and quick; we were in and out in under an hour. The popcorn and coffee were good, too. ;) We see no reason to go anywhere else for tires in Anchorage.

This place is great. I will never go anywhere else for tires. They beat Johnson’s quote by 500 bucks! Very helpful too. Very impressed.