Courtyard Anchorage Airport

Here on business and this hotel is one of the best I’ve stayed at in Anchorage. The room is very comfortable with a large chair that is also a hide-​a-​bed. The shower is very large and has tall glass sliding doors! No more bent out rods to make the shower appear larger and no fabric shower curtain that the water splashes through anyway. There’s a very large balcony. The AC is cold and crisp (just the way I like my hotel rooms). There are tons of staff, who are all extremely friendly. Had the chance to use the fitness center, pool, and spa… all very well taken care of. The courtyard is well designed and welcoming, I would feel very comfortable sitting out at one of the tables, catching up on some work without feeling like you’re in a fish bowl. Overall, I will be book each stay at this hotel from now on! PS, conveniently located very close to the airport with a free shuttle.

The staff was incredibly friendly and accommodating, room was nicely updated and the location of the hotel was perfect for exploring around town, the the proximity to the airport was very convenient. We used their pool and spa which were nicely maintained and a perfect way to end the day after hiking. Their breakfast was great– eggs, bacon, sausage, toast, cereal, yogurt and juices… delicious and got us fueled up for our day. I’d definitely stay here again.

Good hotel with a nice restaurant (the «Bistro) inside that does breakfast, lunch, and dinner. Online check in with Marriott makes getting in and out a breeze. They lock the titular courtyard during the winter which only helps keep the hotel warm (it tends to get cold in Alaska during that time of year).
The wifi is free for standard usage which is a plus compared to the Marriotts I have dealt with in other parts of the country (Washington DC being a prime example).
There is a free shuttle service to and from the airport if you’re just stopping over in Anchorage so there’s no time wasted on a rental car or money for a cab.
My one complaint is that the fitness center in the gym is a little biased towards cardio with three treadmills and an elliptical. That with one set of dumbbells that go up to 50 lbs and one bench to use. Oh and that elliptical I mentioned? It blocks the only mirror in the room. This makes for some awkward stares if you’re trying to judge your form while someone else is using it. Admittedly this is only a minor complaint as no one chooses a hotel simply for the excercise they can get there.

PRO: The new showers are nice. The Internet seems to work well. The room was mostly clean.
CON: 2:45 AM fire alarm activation and cancellation. My room keys deactivated day 5 of 9. Sequins and confetti in my room carpet the first 3 days I was here indicate a lack of vacuuming. The hallways are shabby and run down especially the stairwells where the same crackers were crushed into the carpet for 4 days before being vacuumed.

3.5
Hotels was recently updated to current Courtyard standard, so it includes the Bistro.
Pro’s:
+ Location — near airport, so if your on the late/​night early morning flight, you can get to hotel/​airport in less than 10 minutes.
+WiFi– free for all at a base level. Higher tier is for a fee, or free for Gold and higher Marriott reward members
+Airport Shuttle– operates 24 hours to and from airport.
+microwave/​fridge in room
+Courtyard– offers a nice outside space to sit and relax while enjoying the outside.
+small pool and whirlpool onsite
+small gym
+hotel staff– friendly and helpful
Con’s:
–Location– if you don’t have a car, you will need to take a taxi to get downtown or to restaurants
–shower– not the tallest shower head. If your on the taller side, you will have to duck
–hotel category– it is listed as a 7. This seems a bit ridiculous in terms of what you get. Yes this is Alaska, but this is a pretty standard Courtyard

Pros:
1. Good staff at the front desk
2. Very quiet place to stay
3. Room was very spacious with a comfortable bed and clean sheets
4. Clean towels
5. Clean carpeting
6. Free airport shuttle service
Cons:
1. The TV signal occasionally faded in and out
Overall, this was a great affordable place to stay that’s really close to the airport and yet not too far from Downtown. As you can see, the pros clearly outnumbered the cons during my stay. Also it should be noted that I arrived at about 2:30 am, the hotel shuttles were running, and the check in process was super fast. The lady knew all of us just wanted to get to our rooms to sleep. I would definitely not hesitate to stay here again if I’m ever again in the Anchorage area.

This is my choice spot when it comes to staying close to the airport. The hotel is newly renovated and has a welcoming feel when you enter the lobby. I have never eaten at the restaurant or bar but hear it is good. The rooms are very nice and also remodeled. The beds are amazingly comfortable. The only thing I don’t like about this place is that sometimes I have to wait a long time for the shuttle to pick me up at the airport.

This Marriott property is a bit run down. And of course since it is adjacent to the airport, there is the continual sound of aircraft so it was hard to sleep. Next time we will choose the Springhill Marriott which is quieter and peaceful.

Hotel stay were very warm and welcoming. My room seems fairly new and the bed was very comfortable. My only complaint about the hotel is their shuttle service. Upon landing in Anchorage I called to request a pick up. I was provided instructions to get to the shuttle pickup area, which were simple to follow.
Several shuttles come by so you must make sure you get on the correct one. 30 mins went by and still not hotel shuttle bus. Fortunately another shuttle saw me a couple times in his route and offered to let me sit in his warm shuttle until mine came. Temperature was in the low 30s. After some time, still not shuttle and the nice gentleman offered to take me to the hotel. If not for him it’s quite possible my hands would have lost all feelings.
Hotel is mins from airport but you cannot hear the airplanes taking off. I would stay at this hotel again.

I stayed at the Courtyard Anchorage Airport for three nights on the top (third) floor in one of the newly renovated rooms in March 2015 while volunteering for the Iditarod. I was told that I was one of the first few guests to stay in my room since the work was completed. The room was average sized, but tastefully decorated. The bed was the most comfortable that I have experienced — ever. The bed was so lovely that, when I got food poisoning from dinner one night (at the Sea Galley, but that’s another review), I was quite content with the possibility of spending the next day in the room recovering. The room included a sliding door and small balcony (with outside furniture) that looked out on the eponymous courtyard and pool. There’s a mini fridge and microwave oven, too. Oh, and Paul Mitchell (!) hair products in the bath.
The workout facility was adequate, and fairly small, though all of the equipment seemed to be in working order. There’s also a sauna, whirl pool and indoor pool, although I did not witness anyone using those.
The guest laundry includes two washers and two dryers ($ 1.50 each for a 30-​minute cycle). All the machines seemed new and operated very well, e.g., the dryer did not need extra funds to complete its task.
The ground-​floor bar and food-​service area, though visually attractive and inviting, did not seem popular. I had breakfast there one morning; it was perfectly fine, though nothing special.
Staff on all levels, from shuttle driver and front-​desk clerk to cleaning person and barista, was consistently pleasant and helpful.
Upon this writing, there is still some construction underway in the facility, so you may encounter work people coming and going with their equipment and supplies. The few times I ran into a construction worker when I was waiting for the elevator, they deferred to me and elected to take the next lift (policy perhaps?).
I had a most pleasant experience here, doubtless a combination of the newness of the room that I was assigned and the genial nature of the staff. Everything was new and clean and, unlike many other places that I have stayed, I was not afraid to peer too closely at things for fear of what I might discover. Thank you, Courtyard Anchorage Airport.
A closing tip: For some reason, the Courtyard Anchorage Airport is not one of those listed with a two-​digit code on the lodging board in the baggage claim area of Ted Stevens Anchorage International, so you will need to call them directly if you want to request the complimentary shuttle to the hotel from the airport.

The hotel is currently under construction, and given how old my room looks, it’s about time. I hope that they make really good improvements — they need it. I must have been put in one of the yet to be upgraded rooms. The cordoned– off construction zone started after my door.
It was clean enough, and big, but poorly laid out. The 1970’s thermostat was interesting. Finally found the vanity/​hall light under the towels on the towel rack. Coffee maker, mini fridge, microwave.
The staff was friendly enough, though really didn’t know where things were or how to find what I needed (box delivered, fax sent, etc). Given how late of a night it was, I was too cranky to argue. I had had a long day, my plane was stuck on the tarmac for a half hour, and by the time I rolled in and got settled, I’d only have time for about 5 hours of sleep.
So you can imagine how thrilled I was when I was awakened at 4:55 am to the shrill ringing of the phone.
«Airportshuttleahfieoclock.»
“I’m sorry, what?”
«Yer airportshuttle ah fie o clock.»
«Dude, you have the wrong room.»
You can’t snooze alarm out of that. It’s going to be a very long day.
By the way, don’t know if this is an Alaska thing or what: There is no room service, and the bar closes at 10. No amount of construction can rescue you from that.

Worse service ever! We were that we could check in early but when we arrived, that wasn’t the case. The gentleman at the front desk was so rude. You could see it in his face when we walked in that he was not going to be very friendly or helpful. Spoke to several other people at the front desk and all were not helpful. Never ever been treated this poorly at a Marriott.

It was great with large clean rooms and soft pillows. I had to leave very early in the morning so didn’t get a chance to check out the breakfast and that is what matters a lot to me. Not a lot close by for dinner places if you are walking. I would definitely stay here again.

Very friendly service. Very clean and comfortable beds. I had read a review that said it was haunted so I was kind of scared to stay here. Nothing weird happened and everything was very safe. (The elevator is a little creepy at night, but who cares!) the business center/​computers were nice, I was able to print out my boarding pass there for free and it was fast. I did not use any amenities or the café. This is strictly a 5-​star review based on the cleanliness of the hotel room/​friendliness of the staff. And they exceeded my expectations.

Great people! Super Service to and from the airport– room in the freezer for our fish and very satisfactory rooms and amenities.
The Marriott chain continues to give me very consistent and quality stays!

This hotel gives a very good first impression with the newly renovate lobby. But the actual rooms can probably use some renovations too, they looks kind of old and outdated.
They serve Starbucks coffee at the café located in the lobby. I find it to be very convenient for coffee drinkers like myself.
As for service here at this location, it’s really A-​OK. I thought the front desk was pretty nice. But the people working at the café need some improvement on their service, they can be friendlier and more professional.

The rooms are spacious and delightfully decorated. The beds are super soft and comfy with equally soft and fluffy pillows. The lobby and pool area are designed with an edgy and current décor.
Heated pool, heated indoor pool room, sauna, and spa. Work out room and sunny courtyard with new rattan seating.
The lobby café gave our kiddos strawberry and banana smoothies for free.

Yes the lobby has been renovated, but what about the rooms? While breakfast is not included, this is the first hotel in some time that does not have coffee available in the morning. Sending me to your bistro to purchase a cup of Starbucks is not the first thing I want to hear in the morning. After my stay here I have decided that I just don’t like the Courtyard brand.

Great place to stay. Excellent shuttle service from the airport. There were many eating places within walking distance. The staff was very nice, rooms were clean. We booked through Expedia a got a great deal for all four of our rooms.

The quality of Marriott’s are very consistent, no matter where you are in the states. The location is a pretty good one if you do not need to be in downtown Anchorage. It is across the street from Lake Hood; grab a bite to eat at the Millenium Hotel bar that overlooks the lake. The lobby at the Courtyard is well-​appointed and comfortable. They have an open-​air bistro that serves pretty good breakfast sandwiches.
The gym here is small but holds two treadmills, an (old) eliptical, free weights and a bike. The treadmill is in good condition and I enjoyed my run. Adjacent to the gym is a pool, whirlpool and sauna. The sauna was nonworking at the time, but the whirlpool was pretty nice.
The rooms are comfortable and spacious. They have free wifi and HBO; but otherwise, I found the channel selection to be rather limited. The most annoying part of the hotel is the elevator. There is only one in the hotel, and it is painfully slow, for only serving three floors. They need to have it recertified as well, it expired in 2011; I’ll email the hotel to let them know. Oh yes, and for the height of summer in Anchorage, the price was pretty painful at $ 220 a night. I know AK gouges customers to make up for no foot traffic in the winter, but the hotel is not worth that much per night. What’s funny was their posted rack rate for a double room at $ 450 a night.