J & W Auto Wreckers

This is THE go-​to place for Jeep parts that you can’t find anywhere else. They had the roll bar covers I was looking for that had been discontinued and unavailable anywhere else! He got back to me right away and said he had them and would ship them out. I got them 2 days later! Very responsive, polite, and totally AWESOME!!!

The negative comments below are completely opposite of what I experienced. First… can’t stand salvage yards because there’s usually an overly cocky bubba with a condescending attitude at the other side of the counter/​phone. Not here… SURPRISE! Called trying to track down an impossible to find stock air intake system for my jeep. Guy on the other end of the line was not only nice but really helpful… he put me on hold for only a minute or so then told me he had one… (1). In the past I’ve always been told by other yards they can’t hold items for customers but again, not these guys… before I could hang up the phone he asks me for my name and says he’ll hold it for me.
I get there and am greeted with an enthusiastic smile (not common) and he shows me where the part is. Then proceeds to get on the computer, without me asking, to check that it’s not missing anything. Price was absolutely fair.
As I paid, a gentleman came in laughing and joking around… greeted me with respect and very friendly. We talked and laughed a little and as I walked out i found out he was the owner. Great guy.
A+ for customer service… this will be the first place I call from now on when looking for parts. They’ll get my business before any other yard.

I came in for a small dash mounted retainer clip that holds in the ashtray.
The staff was very polite and was able to find the part and put it in my hands in less than five minutes. When I went to check out the man behind the counter said «One dollar, please». I pulled out my debit card and asked if they accepted them. He told me that they do but that it wasn’t worth it for a one dollar part. He told me. «It’s not really worth the processing fees and paperwork for a one dollar debit. Don’t worry about it, have a great day.»
I will definitely be back. They have everything for Jeeps.

Again, I give them a second chance and I get told to go out and «walk around see if I can find the part» Done with this place waste of time.

I found J and W on a jeep forum when I was looking for a new frame for my badly rusted northeast frame on my 97 jeep wrangler tj. I called and asked for an absolutely rust free and accident free frame and they said they had one for me. Having scoured all the wrecking yards here I could not find one that would do as these frames rust from the inside out due to no bottom drain holes in frame. I asked for lots of pictures multiple times and they said no problem as I was nervous buying a frame from across the entire usa without seeing it. Feeling comfortable with them I ordered my frame. They disassembled the jeep and put frame on a custom pallet and it was on its way to me in about 3 days. When it arrived in about a week I was extremely happy to see that this frame was better looking than the pics. Not a spot of rust inside or out or any damage. I’m very happy and plan on telling everyone in my jeep community about you. Thanks again. I will post some pics

Excellent! Our first time and they did the repairs quickly, were down-​to-​earth and knowledgeable, seemed like they really cared about taking care of the Jeep and not ripping us off. Ron rang us up and Jesse did the repairs. The other guys there were friendly and helpful too. Jesse seems to really have a lot of experience. Definitely will take all my repairs there in the future.

Purchased door glass for my son’s wrangler as he needed one that weekend. The whole experience was disjointed and weird, but the yard guy found one. It was covered in mud and grime for $ 165, but again, I needed it. Counter man said I was «lucky» to even get it as they usually put them in doors and sell them complete for $ 650. Got it home, tried to clean it up, and it was wrecked. Deep scratches on the outside, and deep brown gouges on the inside. Never seen a window so destroyed.
My poor wife ran it back the next day as I had to work, same counter said nope no cash back even though our receipt clearly said it could be returned with in 3 days. Said she would have to wait for Mark to get back, not sure when. She was on lunch had to go, he was neither nice nor helpful. Anyhow, got new glass on Ebay, 60 $ free delivery brand new. Do not go here. I am surprised they would act this was as jeep people know lots of other jeep people. I tell everyone I know they suck. Many agree because they have already been there. You have been warned.

Ordered a Center bezel for my 1999 Jeep. One phone call and 2 days later It arrived in the mail. Very pleased with he service and if I could give them 10 stars I would! Call them today! They kick ass!

Good old boys! Good old-​fashioned customer service. Fast courteous and oh so affordable. These guys found a missing PCV tube I needed for my old Jeep Cherokee so it would pass SMOG. Wish I had found them years ago, with our Jeep obsession. Plenty of business traffic was flowing through. They were never stumped. Knew anything and everything Jeep related. I noticed they were finding parts for other cars too. Many trucks pulling up were from car dealers service & parts departments. They’ve been in business since the 1940’s (My mom sent me over to them), and the current owners said they’d been there since the 80’s. Hard to find generational business like that. This business has obviously been built on good old-​fashioned hard work and reputation! What a fine gem in a sea of apathy! Love them! Thanks boys!

Absolutely a live saver. I needed to replace the knuckle on my 2000 Jeep Wrangler. Well, this was the only place in the «Bay» area — which isn’t even the Bay area — to have the part. Not only did they have the part, but it was $ 75 compared to $ 376.50 from the stealership who didn’t even have it in stock. Sometimes you come across places that make you believe that there are still good people around. The counter person also gave me a bit of advice — to rent the equipment that I might need from Aamco or Kragen in the future if I want to do the work myself. Who knew that you could rent tools? And on top of that, he told me to call if I’m ever in a bind while working on a car, and maybe someone can walk me through what I might need to do. Now that’s customer service! They even would have sent the part via FedEx for $ 12, but I needed the part sooner than later. It was a drive from San Francisco, but well worth it.

The good: These guys do have 10 acres of Jeep parts. The bad: Disorganized, indifferent customer service. I telephoned first looking for a parking brake pedal assy for my Jeep. I was quoted $ 35 over the phone. When I got there I waited about an hour for a worker to pull the part, and I had to keep pestering them or else I would have been forgotten. The first counterperson quoted me $ 55 for the part. Later another counterperson wanted $ 45 when the part was finally removed. To their credit they did honor the phone price of $ 35, but it would appear that they just pull prices out of thin air. I was ready to buy some other parts, but since the staff was not too friendly or helpful, I decided not to and I left. Some advice: If you guys don’t want paying customers coming in to buy your merchandise just post a big sign at the door «CLOSED: TRESPASSERS WILL BE PROSECUTED», or get a real mean junkyard dog. That should keep all of us irritating customers away so you will have more time to chit chat and do more important stuff.