The Door & Window Store

Arcadia, United States

3

Closed now

6 reviews

Accepts Credit Cards

Contacts

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Telephone:
+1 626-854-6456
Website:
www.doorwindowstore.com
Address:
11627 Clark St Ste 103, Arcadia, CA, 91006
Nearby public transportation stops & stations:
0.4 miDASH;LADOT
0.4 miMetro 76
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Bussiness info

Accepts Credit Cards
Yes

Today

Today 8:00 am – 6:00 pm
Closed now
Local time (Arcadia) 5:44 AM Tuesday, June 3, 2025

Business hours

Monday 8:00 am – 6:00 pm
Tuesday 8:00 am – 6:00 pm
Wednesday 8:00 am – 6:00 pm
Thursday 8:00 am – 6:00 pm
Friday 8:00 am – 5:00 pm
Saturday 9:00 am – 5:00 pm
Sunday –

Description

Specialties

We are your window and door specialists since 1993. Call for a free estimate.

History

Established in 1993.

David Rechtschaffen founded The Door & Window Store. David worked 8 years prior to starting this business for another sash and door company bordering Los Angeles and Orange county.

During his time there, he realized that The Home Depot was perceived as the major threat to retailers in the door and window industry. However, they lacked the service and products to fully accommodate the market.

After much consideration regarding Home Depot’s position in this market, David decided to open a store sharing a wall with the Home Depot in the City of Industry California. Friends, family and especially business associates felt this was a daring move and doubted his success due to Home Depot’s reputation for defeating their competition.

However, within a short time, because of service, product availability and Home Depot’s insufficiency; The Door & Window Store grew to become one of Andersen and Milgards largest dealers in the San Gabriel valley with gross sales reaching $ 3,000,000

Meet the Business Owner

David R.

Business Owner

In 1993, David Rechtschaffen founded The Door & Window Store. David worked 8 years prior to starting this business for another sash and door company bordering Los Angeles and Orange county.

During his time there, he realized that The Home Depot was perceived as the major threat to retailers in the door and window industry. However, they lacked the service and products to fully accommodate the market.

After much consideration regarding Home Depot’s position in this market, David decided to open a store sharing a wall with the Home Depot in the City of Industry California. Friends, family and especially business associates felt this was a daring move and doubted his success due to Home Depot’s reputation for defeating their competition.

However, within a short time, because of service, product availability and Home Depot’s insufficiency; The Door & Window Store grew to become one of Andersen and Milgards largest dealers in the San Gabriel valley with gross sales reaching $ 3,000,000

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6 reviews of The Door & Window Store

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Place rating: 1
Hacienda Heights, CA
I needed to have them help me take off four pieces of window and put them back on in my office, went in and the guy quoted me $ 400, i said its way too expensive, the guy did not even bother to raise his head to talk to me after that and basically asked me to leave silently. I ended up finding someone to do it for $ 100. Holy smoke this shop tried hard to rip people off, glad i had a brain that function much better than their employees. SMH
Place rating: 5
San Diego, CA
My wife and I wanted to purchase a sliding patio door with a retractable screen as a present for my wife’s grandmother’s house (she had been asking about it for a while). We had several different quotes, but based on their bid and customer service, we chose the Door & Window Store. Everything was completed in the time that they promised and the the door looks great!
We liked their work so much that we even bought my wife’s grandmother all new windows for her 75th birthday (a little over a year after we had the sliding door installed). The service and quality was as good then as when we had the door installed.
I would highly recommend this company :) .
P. S. A good thing about the retractable screen door is that I don’t accidentally run into it like I would the standard screen doors. Of course, this is disappointing to my family, as they no longer get to see me make a fool of myself. Ha!
Place rating: 5
Hacienda Heights, CA
Very satisfied with the quality of our door. Also sales people very professional. Installation was quick and clean. Price was very affordable. Love my new front door.
Place rating: 5
Walnut, CA
If you are looking to buy windows this is the place. I’ve been shopping around at different stores but got the friendliest service and information here. I purchased 7 windows and 1 patio door. Louie my salesperson, handled the entire transaction all the way through and it went very smoothly. I highly recommend this company and will definitely use them again.
Place rating: 1
Los Angeles, CA
I hardly give any one stars, but unfortunately this warrants one based upon installation workmanship and service in response to that.
PROS: Initial sales was informative and pleasant. Pricing on par.
CONS: Installation workmanship. Slow to respond. Not completely satisfied.
I had them install my windows and doors during my remodel. They dragged my window frames off their truck leaving scratches and black marks on the edge. I’m perplex why the corners weren’t protected.
Caulking around the frame had holes and opening. On some windows the bottom wasn’t sealed at all. I’m no window expert, so I went back to ask. One of their sales person stated it was normal to do so and not to worry about the bugs that might crawl in. Don’t need to be an expert to know that was «the wrong answer».
The re-​stucco was done incorrectly, did not match the original. Swirls were very obvious, no attempt to blend the old and new. I can only compare it to a bad bondo job on a car.
There was a small cosmetic manufacture defect on one of the window, a dimple on a metal piece within the two panes. I contacted the manufacturer, told me to work through the seller.
I leverage and withheld final payment till I was satisfied. It went on for a long time however, more than a few weeks. I felt I got the «run-​around».
After weeks, finally the owner himself came out and remedy what he could. He removed the black marks (however, upon close inspection you can see the scratches), caulked everything (could be cleaner though), and re-​stuccoed (satisfied with).
At the last moment I did error though, I paid them too soon, as they promised to remedy the manufacture defect. However once paid, I never heard from them again.
Hard to say if my project was an anomaly. My best advice, and that goes for any contractor, pay in increments. It’s the only leverage you really have.
Place rating: 1
La Puente, CA
Tried to save money by going to them instead of home depot and got screwed, ended up costing more, the tech was an idiot, took him over three weeks to finish putting in a door, put it in wrong 2 times and it was hell trying to get him back here to fix it. They ended up wanting more money to fix what they messed up in the first place. If you are thinking of using this place just save yourself the HEADACHE and go somewhere else. If i could give this place negative stars i would!