Ramone’s Bakery & Cafe

Wonderful bakery goods and latte. In old town so a walk around afterwards is nice as well.

Highly disappointed. We ordered a cake for a work birthday that was really important, ordered it 3 weeks in advance. Went to pick up the cake and they forgot to write Happy Birthday on it.
They took it and wrote Happy Birthday on it but they wrote it really small and it was on top of caramel so by the time i was back the few blocks at work even being super careful i came back with the writing looking like a bowl of alphabet soup! Really ridiculous. When it came time for cake i opened the box to see that they made the incorrect cake. I called and asked what they could do since they made the incorrect cake and it looked absolutely unpresentable for a work function. They said they would have to talk to the owner and get back to me. Lady at the Arcata store was nice however she called back letting me know all they could do was give me 10% off my next order. Seriously, it was a $ 40 cake for a special event that was pretty much ruined, woowee $ 4 off isn’t going to fix that.
I would not order a cake again from here if its an important event. What crappy customer service

Cupcake was dry and frosting hard. I had to spit it out.

My husband and I come three times a week. I love the cookies when they get them right, but recently they have been inconsistent with the quality. There have been multiple times when the cookies are very hard and old tasting. They seem stale. Recently I got some cookies that were so small that they were almost bite size. I love this place but if I am going to keep spending money here I want to know that I will be getting fresh and decent size cookies. It would be great if they were more consistent with the freshness and the size.

I love their Mexican hot chocolate and Mexican mocha coffee. Also tried the mixed berry scone and apple pandowdy. Delicious. Would highly recommend this place!

Located inside the Wildberries Market grocery store, this bakery counter is often a complete zoo waiting for help, service, acknowledgment that you would like to purchase something, etc.
I usually only stop here out of sheer necessity, as it is often overrun by college kids. As was the case at my most recent visit. You can definitely tell when school sessions are in and not.
Three people behind the counter, with two working on the same coffee pot? and the other young girl running around like crazy trying to wait on as many as she could. After about 5 – 7 minutes, I finally make eye contact with the one running around (both of the other two looked over but neither bothered to ask if anyone (8– 10 people standing around the service counter waiting) could be helped, or a we will be right with you. Customer service has become a thing of the past here.
Finally got the couple baked goods I came in for, which was not that big of a deal but then my box of baked goods get put to the back of the line of things waiting to be checked out (most of which came in behind me?) — every time I go in to this Ramones, I tell myself never again…
Just average 2.5 stars rounded up instead of down for the decent bakery items — to bad the customer service does not match.
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Great little bakery inside of the Wild Berries. You can order a cake and/​or pick up any of their already made cakes. Reasonable prices for a great quality cake or pie. I live in LA and my niece lives in Arcata. This past birthday I called Ramone’s and they were able to process my order via phone and have a personalized cake ready for her to pickup within the hour. Talk about killer customer service!

I come often, with a particular drink order every time. Even though I ask for it to be heated at a certain temperature, nearly half the time it isn’t made the way I request. I have thought about not coming anymore because I’ve had conversations about it with different staff and I feel like I’m doing the best that I can on my part, and somewhere down the line the ball gets dropped. I just want my beverage made at a certain temp; not the standard (which I was told was around 130), not extra hot, but what I ask. Sometimes it’s not called out with the temp, sometimes it is, and I’m left feeling crazy because I’m already particular about the drink, do I really have to touch base and ask if it was done at the temp I want? I do. I because it isn’t done at temp every time. I said it’s like drink roulette, and it’s given me anxiety when I come. It’s crazy, but it’s true. I come anyway because no one else makes the drink the way they do; not Co-​Op, not Los Bagels, so, what is a girl going to do.
On a side note, I ALWAYS come for their little cakes. They are the best. The cakes are what boosts their score to 3 stars.

Huckleberry Pie is rare under any circumstance. There are not many bushes left and the berries are very tiny and have even tinier stems. It is hard to believe anyone would even share their berries much less a whole pie! Just had a tiny sliver along with about 15 other people. Everyone went nuts it was so good. Not kidding. This is a very rare treat.

Good espresso drinks. Not always very consistent but when the right employee is making it, can be very enjoyable

Every time I’m within 30 miles of Wildberries Market I MAKE the time to go and get some good old hippy food and an alt-​milk mocha from Ramone’s! Both stores focus on local and sustainable sourcing with high quality products. At Ramone’s I usually get the almond milk and a few times I’ve gotten the lavender mocha which was on the sweet side for me but still very tasty. Great service and overall a wonderful local business to support.

If you’re traveling through town and want to go online with the morning coffee, don’t bother.
While the sign says «Free WiFi» the reality is that it seldom is in working condition, meaning you will pull up to a table with your newly purchased coffee and laptop only to have to go elsewhere to connect. The fact that the power outlets are covered by management to prevent charging sends a clear message that they don’t want you to do your computing here.
There are plenty of other coffee shops in town with reliable internet and power… try elsewhere.

I love ramone’s. My favorite bakery. Already left a long review on the e Street Eureka location.

I am beyond tired to train the staff working there. I’ve been going for years and their choice of beans for their coffee is great and most days the scones are great.
Now, some of the staff working there are not customer oriented. I have, every day a double expresso and an orange scone, (I hope you recognize who I am and try better) the total is $ 4.20. So, pretty much 3 times per week is something else because they do not apply the &0.25 discount for using my own mug.
Next time I’ll talk to the person in charge and ask to be pay to train their staff.

This little espresso bar is inside Wild Berries Market. The business is separate — so you can’t pay for your latte at the regular cash registers or merchandise at the espresso bar/​café register.
Despite a lack of vegan pastries, I was very pleased with my experience at Ramone’s Bakery & Café.
Excellent service with friendly smiles and great espresso drinks. Keep up the good work, guys!

Pretty tasty cookies in this town, and the dapper cute gentleman lead me to his favorite cookies. What a nice guy!

Of all the coffee shops in Arcata, Ramone’s has to have the rudest, snobbiest staff. I ordered a latte and then, before the cashier rang me up, asked if I could have it with soy milk and she looked at me like I had just committed murder. «We have to know these things right away,» she said. How soon am I supposed to tell her?
Not once has the staff smiled or said hello or even shown the slightest signs of friendliness. Come on guys, you work in the coolest grocery store in the world and you can’t even at least say hello…
At least their Americano was decent and the berry scone was pretty good…

Without any doubt, my mom always wants to go here for breakfast while in town and sit on the Wildberries patio. Great selection of scones, croissants… whatever your heart desires. Over the past 4 years I’ve had my birthday cake/​pie from here… each one different and delicious. Drinks are always made to perfection. For all those students visiting the school with the parents like I did 4 years ago — come here for your coffee and scone! Ramone’s is a great reflection of Arcata’s focus on quality.

I patronize the Eureka Old Town location mostly, but have hit up all of their cafes at least once. Hands down, they have the best cakes. Sort of. Vellutini probably has the best value but when you bring a Ramone’s cake to a party, people will be pleased because they’re beautiful, creative and good. Plus, you can get their cake decorators to write just about anything on a cake. Seriously. Once, a decorator wrote «Happy Birthday, Fucker» on a cake for me without batting an eye. How cool is that?! Their best cake decorator is Valerie, without a doubt. She is not the one who wrote «Fucker» on the cake, though. Valerie has created the most AMAZING cakes for me. She made my friend a cake that looked like a cat. See the picture?! I didn’t expect this quality at all, I just thought I would get an orange cake with a cat face on it. She also made a cake for me with my friend’s face on it. That girl is awesome. Enough about the cakes. Their coffee has improved considerably. They must have changed it since I first tried it in 2001 because it was crappy then but good now. Their pastries are great, on the inside and outside. Good atmosphere, there’s always art and stuff to look at. The staff is friendly and knowledgeable and I have never seen them stress out when there are a million people in line or there is some lunatic giving them a hard time (hello, Old Town?) or even during Arts! Alive when it is a madhouse. Lots of space, good place for business meetings and the like.

This place is sooooooooo good. I went there just to pick up a snack while doing my laundry across the street. Whoa, not what I was expecting from this lil’ old bakery in the market at Wildberries. I had a spinach and ricotta croissant or something close to that, and it was above par what I have had in some pretty fancy places. My boyfriend had the cheese roll, which in general, I don’t care for. Not here. The roll was very savory, great balance of flavors all while being a soft spongy roll. I also have had a few loaves of the sourdough and it was superb. I guess I will be hitting this place up more often. Look out waistline!