Worst customer service in tire department. Such incompetence and disorganization. Didn’t even have people scheduled to come in so I had to wait 2 hours to get a tire fixed. They couldn’t fix it so they had to sell me a tire. Avoid the big box bs and go to a local tire place.
Sarah M.
Place rating: 1 Swannanoa, NC
This is the worst Walmart in Asheville. It is worth driving to the Hendersonville Rd, Weaverville, or Airport Rd locations than to deal with the craziness at this store. They are almost always understaffed. That is not an exaggeration. It is simply the truth. The last time I went, I literally waited 40 minutes to check out! I could get past the wait, but the store is a mess. It’s rarely stocked well, and what is stocked is usually askew. I’m a real person with a real-sized family living on a real budget. We have to do the box store for certain items, but we definitely don’t have to do this particular location.
Patrice M.
Place rating: 3 Asheville, NC
As much as I am not a fan of big box stores, there are some prices for items here that can not be beat. That being said. Today’s visit was good on product but horrible on deli service. I was the only person in line. It took 20 minutes literally to get my 3 small items. And there were 2 ladies behind the counter. And one was not the usual older counter lady. It took forever. Sucked.
Amir A.
Place rating: 1 Asheville, NC
My experience at the place called, the Walmart, was very unpleasant indeed. There were a variety of loosely clad women and poorly clad men running all over the place trying to find who knows what in the sea of low priced items. The purpose of my visit was to get food for the fishies, and this was a feat in and of itself to behold. The poor little fishies, the ones that were living anyway, seemed very upset and their poorly kept environments we’re floating full of dead fishie carcasses, and the waters were not clear sailing, but they were foggy. I grabbed my fishie food, I went to the mile long line, I dealt with the rude cashieress and I departed from that hell just named the Walmart. I dream of the day when the employees will be happy and smiling, maybe even a little polite, because currently they act as if when they depart to go home there will be little gaunt faces looking up at them, wondering from where the next meal will come, wondering why mommy and daddy are too tired to read them a bedtime story. It’s sad people, terrible conditions for the fishies, terrible conditions for the employees, when I asked how my cashier’s day was and she says, «I’m alive,» it is depressing. If there was less than one star I’d give it, but there is not. This place is truly a sweatshop in the lowest depths of… I digress. Not a good place to shop. But there Amy’s frozen dinners are the cheapest in town, delicious organic cuisine sure to nourish the whole family. If you’re making more than a Walmart employee makes… Got a good chuckle… And then I wept… For the poor children of the slaves of Walmart… May their souls find comfort… And may the fishies rest in peace. Amen.
Josh H.
Place rating: 1 Asheville, NC
Terrible customer service even by Walmart’s poor standards. Their prices on electronics didn’t even beat best buys. And if/when you do find an employee, they act like you’re inconveniencing them with your question. I’m sorry to interrupt you from your cigarette/crack break, but don’t be rude when I need 30 seconds of assistance before I check out my own order.
Erica M.
Place rating: 2 Asheville, NC
I would have given this place 1 star, but there are a few really nice employee’s there who don’t deserve the bad rep this Walmart seems to like having. This Walmart stays BUSY, and for some reason they NEVER staff it enough. I think I have only seen 6 lanes open maximum and most of those were the speedy checkouts that turned not so speedy with so few open registers. There are no self-checkouts either. The place isn’t dirty, but I don’t think wow it’s so clean when I have to go in there. They almost always have huge pallets of stuff in many of the aisles and with all the people this makes it hard to get through. They have improved on their produce lately, but I still don’t care for their meat department. Several times I have asked for help finding a particular item and the associates never know where it is, or they have to admit that they never got it. This Walmart could be so much better, it’s in a great location and has the business-but they just don’t seem to care. Too bad, I only go there now if I can’t find it anywhere else first.
Sarah K.
Place rating: 1 Asheville, NC
I would give this store fewer stars if I could. Not sure what’s going on with the management but at 630 pm there are only six registers open, four of which are the speedy checkouts. It’s like this every time I go in. I literally cannot get frozen foods at this store because it takes ATLEAST20 minutes to check out. Often more. I’m the dumb one who keeps going back!
Mickey D.
Place rating: 3 Richmond, VA
Customer Service was good. The place was PACKED!!! But overall an okay experience.
Bruce K.
Place rating: 4 Charlotte, NC
I’ve never been in a Wal-Mart that had more customers than this one, other than the weekend of Black Friday. For a Saturday afternoon, this place was a madhouse. People everywhere! It’s a Supercenter, so it has groceries.
Cesar Edward R.
Place rating: 4 West Baden Springs, IN
1. Made in China 2. You can always find it here 3. Great Customer Service