Eberly & Collard Public Relations

When I am looking for a PR firm I am looking for a company that is established, knows how to treat clients and does phenomenal work. Jeff, Don and his staff at Eberly & Collard are just that. I was impressed by the amount of knowledge and transparency that was given with prospective questions. They walked me through the process of bringing a client on, assessing the needs of that client and then working with them to help promote that business using the tactics, strategies and relationships from years years of experience.
The hold themselves to very high standards. They want to make sure that the work that is done is done correctly for the objective of publishing and promoting your brand/​business. I have worked with other PR companies in the past and the end goal was to throw up a piece of content and call it good. Eberly & Collard take pride in the work they do and you can see it in various magazines and case studies located on their website.
Thank you for taking the time to meet with me face to face, keep up the good work and I look forward to working with Eberly & Collard in the future.

Right under/​well above your nose on Glen Iris Drive! Looking for a PR firm that understands their clients daily needs/​challenges, has a customized approach to brand your business, and impeccable service? We are fortunate to have E & C PR in Atlanta, but don’t be fooled as they work with companies from all over the world. Don & Jeff spent considerable time with me as a prospective client –I was truly impressed at the level of service they offer to their clients. You’ll find their work in places such as HGTV magazine, Traditional Home, Building Design+Construction, Civil Engineering, & May-​June 2015 retrofit magazine featuring Atlanta’s most recent incredible transformation at the Ponce City Market #poncecitymarket #eberly&collardPR

Our company secured the resources and «services» of Eberly & Collard Public Relations firm in August of 2014. We found them to be extremely difficult to communicate and work with, and often hid behind a Statement of Work that they used as a «contract». When presented with a strategy brief from the client, they refused to adjust to the strategy or provide any plan in which they were going to work against the strategy. Their customer service is atrocious. The client can rarely get anyone on the phone, and if do speak with either Jeff Collard or Don Eberly, the owners, they are condescending and will talk over the conversation without listening to the client. When we ended our contract early with them in January 2015 due to our grievances, they resorted to personal attacks on the clients in the discussion.
Next, on the Saturday morning of Easter weekend, TWO MONTHS after we ended the contract with them and without ANY further contact, one of the owners, Jeff Collard, sent me the following text message out of the blue:
«deleting all fat bitches from my contact list, you made the cut!!!»
When confronted about the text message, they tried to publicly say that I was lying that it happened! I definitely would NOT want them representing my brand. Any good business, especially any reputable PR firm, would handle «clean up» from such a personal attack on a former client much differently. I’ve reported the text incident to the BBB and PRSA ethics board as well voicing this review of my experience with them overall. CLIENT BEWARE.