Flats at Perimeter Place

I have lived at the Flats for a few months now and have really enjoyed my experience. The location is ideal and extremely walkable. The staff is super responsive and friendly. Also, I use the amenities more here than any other place I have lived in because they’re really nice. The roof top patio and tennis court are a nice added bonus.

Sep-​2015: 6 month update: so far so good. I had a maintenance request where i needed a new garbage disposal bc it was leaking. Submitted an online request and it was fixed in less than 24 hours at no cost! I’m still not a fan of the parking garage turns, how some neighbors abuse the valet trash program. But the real thing I would love fixed is the package delivery system. Fyi– my interactions with the MGMT team have been really pleasant thus far!

Our community was always clean, welcoming, and friendly. Now we have dead plants in elevator 1 for 3 days stinking and scaring people away; elevator 1 button on the 1^st floor has been broken forever and no one gives a crap; yellow WET FLOOR sign is left permanently sitting in a hallway leaning to the wall as if we were in a hospital; when events take place, at the time of the event’s start NOTHING IS READY and the staff expects people to be late, only very few people come; emails they send out make no sense and don’t even follow the standard English grammar rules; its August 4^th and we haven’t even seen the social calendar; and finally but most importantly, so many people were welcoming guests and hanging out in the sitting are on the 2^nd floor across from the leasing office, but now there’s a lonely black table in the middle of the hallways and it looks ugly, unwelcoming, and again, makes no sense… So a lot of what’s being done here now is driven by someone’s misunderstanding of what people want and many neighbors go nuts when asked how they like Bozzuto. Bad experience. You, guys, need to stop doing crap that makes no sense and you need to think about PEOPLE and their lifestyle, comfort, and how to make this a home. Do you have a lonely black table in the middle of YOUR entrance hallway at home?

PROS:
This building is in the PERFECT location. It’s super close to the Target for all essentials, ColdStone for a treat, and just about any other store you could think of. I’ve barely had to drive since moving in a few months ago.
The pool area is idyllic. I absolutely love to sit out and soak in the sunshine. There’s not a ton of noise pollution and the fountains that run all day make for very relaxing background noise.
The building is VERY secure. Like a couple of other people mentioned, you need a keytag to get into any door including the parking garage and elevator.
[EDIT 11/​16/​2015] Security has gone downhill as of late. There is a door near the parking garage on the outside of the gate that is so warped (and has been for more than 3 months now) that anyone can walk in and go directly to AT LEAST the second floor. The first floor parking deck door is COMPLETELY open and does not lock. You don’t even have to press the push bar to get in. This has ALSO been broken for a few months now.
The apartments are classy for the most part. The studio lighting adds a nice touch and the balconies (mine facing the pool, which I wouldn’t trade the world for,) are a very nice touch.
Now, onto the reason that this is only a 2 star review (for now)
CONS:
It makes me sad to say this, but I really miss AMLI if JUST for the way that they maintenance issues. Having to do the grill dance has been a pain in the butt. It takes forever to get even the smallest thing taken care of in the apartments themselves. I felt very comfortable and confident submitting a problem to AMLI as they were ALWAYS prompt about addressing things. I understand that Bozzuto has probably had to reallocate staff from another location or something, but it’s been a few months now. Even getting some temp help would do more good than harm at this point.
There have been several times that I have stopped by the leasing office during business hours only to find the door closed. The first few times I awkwardly sat around and, after about 20 – 30 minutes, gave up and came back later. At one point, I was sitting there and another resident went up and knocked on the door. The sign mentioned that they were out showing an apartment, so I wasn’t expecting anyone to answer, but someone was indeed inside.
[EDIT 11/​16/​2015] This has improved. Haven’t had an issue retrieving a package lately.
With AMLI, if I were to walk in to the leasing office, even if they were with a client, a «Hey [name], I’ll be with you in just a second,» wasn’t uncommon. Now it’s awkward and embarrassed waiting while not receiving acknowledgement at all. Just makes for an uncomfortable situation.
From Bozzuto’s own site:
«For the past 25 years, our singular goal has been to show our residents just how good home can be. How do we do this? It’s simple. We put our residents first.»
It just hasn’t felt like that. I absolutely love the location and the feel of the building and I REALLY want the new management to balance out (and I will be MORE than happy to amend this review should/​when things perk up), but this service is part of what makes my home, home.
EDIT: One star — they avoid police interaction. Will expound at a later date depending on if they resolve it or not.
[EDIT 11/​16/​2015] The issue was NOT resolved. I don’t want to give the specifics of the event, as I value the anonymity of this post and do not trust Bozzuto to honor the honesty of it. They did not follow up. I should have just gone to the police first. After hearing from different residents that they had had their apartments broken into and had been given a similar promise, only to not have it followed up on either, I am fairly certain that there is no follow up on serious matters, simply unsatisfactory pacification.
The caliber of resident has gone down quite a bit over the last few months, which typically doesn’t seem appropriate to speak of, but it’s such a shift that the property has been drastically changed–
To paint the picture, in the beginning of the year, there was a community; people would utilize the grills on the roof, go out by the pool, or spend time in the rec room by the fitness center with little awkwardness. There was a polite comfort level that was just sort of a silent agreement. Now? Residents bring over loud friends that are disrespectful, liter, and smoke/​drink in the public pool area and take over the rec room, so much so that I’ve given up on using them again. On the way back from work a few weeks ago, after passing by the warped door and going into the parking garage, there was someone sitting in on the first level, inside, smoking a cigarillo and drinking a 40 out of a plastic bag… very different from the upscale metropolitan living that’s advertised.
That being said, I’d love to see what state the property is in in 5 years. It seems like they’re loading up on very temporary residents with the intention of remodeling. Hopefully, they’ll turn it around. Right now? Not the best option.

Once again I had great service having a track light changed out. The technician was very professional and very polite.

The apartment is clean now and ready for me to move in with the help of Kennesia from TAM and Kristina and Orion from AMLI.
Kennesia from TAM came by this morning and cleaned the windows in the living room and also cleaned the stove and oven.
She did a good job resolving some of the move-​in issues, and I appreciate her help.
Thank you Ke-​Ke!
In an earlier visit, Orion from AMLI Maintenance cleaned around the bedroom windows and did a good job on that part of the work.
Thank you Orion!
Kristina from AMLI helped get them involved. With these two visits, the cleaning for my move-​in is now done, and Kristina is scheduling the hookup of my dryer vent so I can wash clothes.
Thank you Kristina!
–Bryan

I’ve lived here back when Lincoln owned the property and have been through the paces when AMLI took over. I’ll be honest, I’ve had my issues with AMLI. However they do listen to you when you are mad and do what they can to work with you and address your concerns.
No community is perfect and completely safe, but I do love it here. The location just can’t be beat. They are very quick with service requests and the current staff are very personable and have been responsive to my needs.
I plan on staying here a while longer for as long as they are willing to have me. I haven’t been the easiest tenant to get along with and have been very demanding, but at the end of the day… they have met all of my needs and expectations.
Check-​out the complex if you think would want to live in a great location convenient to everything you could possible need.

I have only lived at AMLI for 3 months but its been the most pleasurable 3 months yet! Their service staff and timely maintenance requests are outstanding. The staff is always pleasant to deal with me and available immediately for any issues you may have. The building is clean and located in a safe and vibrant neighborhood. The apartments have newer amenities with spacious rooms and 12 foot ceilings. I highly recommend this complex for rental. :)!!

The location for access to almost any shop & restaurant is better than any that can be asked for (walking distance). AMLI has great properties and this is one of the better ones. The staff here has been professional and courteous. Service requests are usually done almost immediately and the service crew is personal and professional.

Amli is a complete waste of money and their staff (with the exception of one person) is terrible.
I recently moved out of Amli Perimeter and my experience was nothing short of terrible. This place seems to be the epitome of «bait and switch» when it comes to their service — they are sweet as pie to you before you move in then once you are in, it becomes a pain in the ass to deal with their staff.
A couple of serious head scratching moments I will share with you:
1. When I did the «walkthrough» with the Amli rep to note any problems with the apartment beforehand so I wouldn’t be held responsible there were 6 large black spots on the carpet. The Amli rep noted them and said I wouldn’t be held responsible when I moved out and when I asked if someone had tried to clean them up she stated they must have since the apartment was «move-​in ready.» After I moved in, I decided to try Resolve on the stains and wouldn’t you know it, they came right out. Not much of a thorough or extra effort cleaning job by their staff I would say. Plus, I didn’t notice it until after I moved in but the kitchen walls were dirty, the bathroom was dirty with stains on the walls, and it looked like a pre-​schooler had grabbed a paint brush and sloppily slapped paint on the walls in the kitchen and bathroom. Hardly what I would expect from a place that charges an arm and a leg for rent.
2. After taking one shower and standing in a pool of my own dirty bath water because it appeared the drain was clogged, we called maintenance and they came up, looked at it, and told us that there wasn’t anything wrong with the drain, «that’s how it works.» so, basically we were told that we would just have to deal with standing in dirty bath water while we showered. Uh, not good enough Amli. Instead I took the drain apart myself and installed a $ 2 Home Depot hair catcher and wouldn’t you know it, the drain work fine and dandy.
3. The next Amli inadequacy was downright hazardous to our health. After living there for about a month, we noticed on damp, colder days that a black fungus was growing all around the windows and window sills. We thought it was mold (Amli defiantly declared that is wasn’t) and when we complained Amli told us that in certain apartments within the complex, becacuse of a design manufacturing flaw in the windows, select apartments would get «mildew» around their windows and all we had to do was take a cleaning agent and wipe it up. Apparently, it was included as language in our lease that I somehow missed but it was included, that «periodically, you are responsible for cleaning any mildew around the windows.» When I brought it to their attention a month into my new lease, they brushed it off like it wasn’t any big deal and wouldn’t explain to me why they hadn’t mentioned this in the walk through (which would have been normal) and why they weren’t taking steps to fix the problem. After they danced around the issue and wouldn’t give me a straight answer, it quickly became apparent that it was very expensive to replace the windows, and expense they clearly weren’t willing to assume. So, they left it at, «you will just have to live with it.» Well, I don’t know about you, but this is disgusting. Not only did they fail to inform me before I moved in that this apartment was subject to having disgusting black mildew around the windows, but they refused to take accountability for the problem when I asked them to come up and clean it. What’s more, the expense of replacing the windows didn’t seem to come to mind as they spent thousands and thousands of dollars renovating their offices and the complex gym. Oh, that’s right, I forgot — public image comes before resident comfort. Silly me. To make matters even worse, 6 months into my lease they decided they were finally going to address the problem by installing automatic dehumidifiers in select apartments to see if they would help with the mildew problem. And wouldn’t you know it, my apartment was selected. When I went down to the office to ask them why they hadn’t done this or addressed the problem when I brought it to their attention, no one wanted to give me an answer. Then, they accused me of «yelling» in their offices (which I wasn’t, they were just mad because I was asking them tough questions in front of potential residents looking at the apartments) and immediately whisked me into a back room where some woman named Paula then proceeded to treat me like I was some sort of an idiot for questioning them. It didn’t end well, and they never answered my question about why this wasn’t addressed when I brought it up 5 months beforehand.
4. My girlfriend and I accidentally left several items behind when we moved out and even though they were somewhat meaningless, no one from Amli ever contacted us to tell us about it.
Amli operates as a business making a profit, plain and simple. Don’t be fooled by their phony smiles and promises because in the end the only thing they care about is your rent.

I’m a current resident and have been for almost a year and I absolutely love everything about the complex. The building offers a great location with access to shopping, restaurants (many within walking distance) and quick access to the major highways — everything. As a resident you receive discounts at most of the neighboring shops & restaurants. The office staff is friendly and very responsive and they keep you informed about everything going on with the building and the management company is always working on building improvements. I have not had any issues and I’m a picky resident with high expectations. I live in one of the loft apartments and I love it’s features and I have a fabulous view. I also love the security of the building. There have been a couple of break-​ins in the first floor apartments (exterior access) — but that happens occasionally and is through no fault of management. They were quick to notify the residents, they held a meeting for residents to meet with the resident police officer and the stepped up the security patrol. I am moving out of the state, otherwise I might stay here forever (I also received my renewal notice and my rent amount wouldn’t change if I was staying.
This is a great place to live — and the first time I’ve ever been inclined to write a review.

I live here now and I love it.
The pool could be heated but that’s the only drawback.
Friendly staff, quiet neighbors and excellent location.