Post Briarcliff

I just moved in with my fiancé, we have several friends that live over here and have been really happy. Our apartment is really spacious and private, and the staff is super friendly both in the office and when they do maintenance! Location is great– you can walk to Whole Foods and there is a Starbucks and countless other restaurants and shopping less than 2 min away. I work in Buckhead and the drive is super easy. We highly recommend Post Briarcliff!

These guys will arbitrary assess clean up fees, up utilities, and give zero sh*ts along the process. Live ANYWHERE else if you want decent customer service and a shot at getting $ 1k in security deposits back. These guys are the lowest of the low in crappy corporate real estate companies.
I’m an Emory MBA student — I would never recommend a fellow classmate live there. Live literally anywhere else.

I moved in this week and have had a great experience so far.
Management and staff have been very helpful. The gate wasn’t working for me despite replacing my key multiple times. Today the manager walked out to the gate with me to understand the problem better. I appreciate all the friendly staff. The property is beautiful and well-​cared for. I had looked at one other property before deciding on Post, and still have yet to see a better apartment complex in this area.

We moved to Atlanta from the Boston area in the summer and rented an apartment at Post, sight unseen. The moving in process was very easy since everything is set up on their website (insurance, electricity, gas, renting a washer/​dryer, etc). We feel like we are living in a hotel! Our kids LOVE the pools, vegetable garden, tennis courts, statue garden, walking to Whole Foods, and the porch swing outside our apartment. If something breaks, it is fixed immediately. We found management to be very helpful if we had concerns and they took time to answer all of our questions. The layout of our apartment is also wonderful! The closets are huge, the kitchen has tons of cabinet space, the living room and dining room area is spacious for a 2 bedroom apartment. The only annoyance has been that the people above us had hard wood floors and we could hear them walking around. Since we had moved from a single family house, we weren’t used to hearing footsteps that weren’t ours. We had heard people complain about break-​ins and bugs but this wasn’t our experience. We found Post to be wonderful! We would highly recommend it to anyone moving to the Emory area.

I am an Emory MBA student and I would highly recommend this place to anyone in the program. A lot of our class lives in the complex, which is a big plus. They do not allow undergrads here though so luckily there is no loud parties etc… Very quiet. I will say that paying rent is a bit of a pain because their system here is pretty tricky and they don’t accept cards… Haven’t had any issues yet but I’ll update if the review changes

I am surprised by the reviews I see here, because I can’t say enough positive things about Post Briarcliff. A family member who attends Emory graduate school has been a satisfied resident for two years and I am fortunate to make some visits once in a while to enjoy Post. The staff has always been really friendly and accommodating on issues that have come up. Once after returning from vacation the thermostat wasn’t working and the maintenance guy was over in 20 minutes to fix it. Besides, the grounds are beautifully landscaped and who wouldn’t want to live next to Whole Foods? It beats cooking. Compared to rental properties in our home area, Post is really a good value. It has offered professional maintenance, two pools & a regularly-​used workout facility, excellent barbeque grills ready to use, a pleasant laundry facility, and an up-​to-​date & spacious apartment. It was definitely the cleanest and safest apartment complex we found during an intensive weekend search two years ago around this time of year. No regrets. Good luck on your apartment hunt!

This was my first complex when I moved to Atlanta after graduating college. Even out of all the awful college student infested properties I lived in previously, this by far was the WORST apartment complex! There were multiple break ins, we had a neighbor egg our door due to our dog barking, rude notes were left on our cars and the staff was useless. At one point our front door had been tampered with due to an attempted break in and we were unable to lock the door at all. The maintenance was so slow to respond to the request we had to leave the door unlocked for over 48 hours. When we approached management about someone throwing eggs at our door and cars they simply said it was probably «a joke». My closet shelving broke within the first week of moving in and the apartment was not even close to clean when we moved in. Not to mention if you have a pet your neighbors will likely be rude to you your entire stay. I ended up paying the transfer fee to get out of this complex just to have a nicer staff.
Also, beware of the traffic in the Briarcliff area. I lived here for only 6 months and worked by Lenox Mall. It took me about an hour to get to work and sometimes 1.5 hours to get home. All the surrounding roads are crammed with college students and are one lane. If you are just moving in remember Post has a 30 day guarantee! GET OUT WHILE YOU CAN.

My daughter is renting an apartment here in Atlanta, Georgia. It is close to Emory and is a wonderful place for a graduate student to live! Her 2 bedroom apartment is huge, and looks great with the arches in the living room and the separate nook for cozy reading chairs by the window! The 2 pools are clean and refreshing! The barbeque area near the pool is a delightful place to have friends meet and get to know each other better! It is quiet and attracts studious young adults ready to do well! Parking is busy, but you can always get a spot! THere are lots of shaded trees and the whole process from choosing an apartment to moving in has gone smooth sailing all the way! Katie has been especially helpful to my daughter. WE appreciate the time and attention to help these students make this a stress free process! Thanks, and I’ll hopefully be visiting soon!

Post Briarcliff… Living here for 4 months and there has been 4 break ins as well as our mail has been stolen! I had never paid so much for a an apartment that has so many breakins… i feel cheated and am disappointed in the quality of the apartment maintenance team and office team for making light of issues! Moved here from New York City to do a fellowship at Emory and I cannot believe on the dangers that we face here… this should be happening more in New York not in a good neighborhood in Atlanta! Do not move here!

Post Briarcliff is exactly what you would expect from a publicly traded apartment owner/​management company. Interior apartments are basic but maintained, the exterior grounds are well-​maintained, but the community feels generic and transient. My girlfriend and I have lived in the complex for 2+ years. Below is a brief run-​down of the pluses and minuses from our perspective:
Pluses:
— Excellent maintenance staff that promptly responds to any service request in a timely manner
— Relatively decent gym that saves the need of an additional gym membership expense
— Well-​maintained landscaping/​grounds
— Good location to Emory
Minuses:
— Extremely rude front-​desk staff that maintains a smile until your lease is signed; after that, every minor ask is a huge irritant to them
— 17% rent increase from 2010 to 2012 (how else is the parent company going to pay for the 14% hike in quarterly dividends to its investors??)
— Out-​dated kitchens and HVAC systems compared to what one should expect for a «luxury» apartment community.
Overall, Post is a fine place to lay your head for 2 – 3 years — as long as you can keep pace with the double-​digit yearly rent increases and can tolerate the little rats in the front office.

It’s a really nice looking complex and has a nice fitness center… BUT The gates are always breaking (you have to drive back and forth over the censor at the gate to sync it) and the noisy neighbors are awful since there are no consequences for them being obnoxious. Apparently if you complain to the courtesy officer about your upstairs neighbor practically having a wrestling match at 4am every morning you can count on him either ignoring you completely, or LITERALLY telling you that it’s not his problem and that you should go knock on their door yourself! Isn’t that the ENTIRE reason they are there in the first place? When we tried to have the office do something about our upstairs neighbor they did nothing. Apparently signing a contract stating that you will allow your neighbors to live in a peaceful non stressful environment means nothing. We have lived here for three years, and all they offered was to let us move into another unit. Why couldn’t they just enforce THEIR CONTRACT and punish the guy upstairs?!? For the $ 1,100 2bd apartment we pay for each month, we shouldn’t have to take the the time to pack, take time off work, and PAY movers to move our stuff… All because they are too lazy to do their jobs. On top of everything, when we tried to break our lease they refused to waive any fees because they TECHNICALLY offered a «solution» and we rejected it. Their early move out fee was $ 2,300 that months rent!!!

My husband and I lived at the Post Briarcliff for just less than a year while we relocated to Atlanta and searched for a home. Here are my honest opinions about the complex:
1. The grounds and units are nice. Having owned a home for several years, I figured the transition to an apartment would be difficult, but my surroundings were nice enough that it never really bothered me.
2. What I did find difficult was getting used to all of the graduate students who live at the complex. We had been told before signing our lease that college students were not allowed to lease at the Post Briarcliff and that you had to have a certain income-​to-​rent ratio to qualify. Note to self: Always ask if the «no college students» rule also applies to grad students. We endured many sleepless nights thanks to our neighbors’ loud parties, and one night there was even an organized «Apartment Crawl» where the students traveled from apartment to apartment for different libations. That’s in addition to the massive pool party that some students held one Friday night where they had set up a bar and a few kegs for more than 100 people. If you are an Emory grad student looking to have a good time, then rent at the Post Briarcliff. If you are a working professional or a parent with kids, look elsewhere.
3. The leasing agents are nice and the maintenance staff is quick to resolve issues.
4. If you choose to lease at the Post Briarcliff and you have a pet, make sure you note that the $ 350 non-​refundable portion of your $ 500 pet deposit will NOT be used to cover any pet-​related damages after you move out. We received a bill after moving out for carpet replacement and only the $ 150 refundable portion of the $ 500 was applied to the carpet along with our $ 100 refundable security deposit. We had to write a nice, fat check to Post Briarcliff for carpet that wasn’t even new at the time when we moved in.
Overall, this place is OK. It’s livable. However, hindsight being 20/​20, I wish we had chosen another housing option.

If you are considering moving here, please read this and heed my warning… DO NOT MOVE HERE. The office staff is rude, dishonest, careless, they tried to clear me out of my own apartment before my lease expired, and the property had multiple break-​ins while I lived there. Also the monthly rate is much higher than many other complexes in the area. The property looks nice, but that is all.
I cannot explain everything that happened to me while I was a tenant here from July 2010 – 2011. It would take way too much space. I wrote up a 5 page long complaint and delivered it to the office manager (they never responded to it), and I also filed a complaint with the Better Business Bureau. That should tell you how seriously I have been taking what happened to me.
Essentially, the office staff and the management behave in a corrupt, dishonest, greedy manner. There is a policy in the lease which they failed to explain properly to my roommate and I when we signed it, which wound up causing us to be legally bound to extend our lease for a period of time at a rate that was almost 30% higher than the original monthly rate. They did not tell us that this was going to happen even when presented with a perfect opportunity (my roommate moved out of state, should have been clear at that point that we did not wish to extend our lease). They misled me about my options for handling the situation and at every turn, their responses made it more difficult for me to get a resolution that I was happy with. I cannot prove it (obviously no one would admit it) but I believe that their behavior leads to the reasonable conclusion that they want people to overlook that particular policy in the lease, and therefore be stuck paying a significantly higher rate than a regular lease for a period of time.
After I begun complaining (I originally took it to their corporate office), I also felt the staff were rude and cold to me when I went to the office on unrelated manners.
Additionally, my lease was supposed to expire on a Monday. I had moved into another apartment but still had many of many possessions at the old apartment. I was in the process of going back and forth between apartments. I had called the office and was told I had until 6 pm and later to return my keys. At 3 pm, I returned to the apartment to find it unlocked. A man was inside. He said that he was from the office and had been told it by them was ok to being clearing out the apartment.
I had NOT returned my keys. They had no business being in my apartment at that time. It was only by sheer chance that I happened to arrive a few minutes after the man did, otherwise they would have begun removing my possessions. He specifically told me at that time that they had new tenants moving in shortly and they wanted to get it cleared out ASAP. What does that suggest to me? It seems they cared more about making things easier on themselves than they did about my rights. Also, they had made NO attempt to contact me that day before they sent someone out there. How difficult would it have been to call first?
There is quite a bit more I could tell… examples of dishonesty, inconsistency, and general greediness, but I don’t think I’ve got the space. I honestly cannot believe that an apartment complex gets away with treating anyone this way, which is why I’m trying so hard to tell the story, so it doesn’t happen to someone else.
My apartment and car were not broken into while I lived here, but on a regular basis, I received notices from the office that break-​ins had happened on the property.
This is the most important part for anyone who is considering living here. I moved not far away and during my search, I looked at many other apartment complexes in the same area (1 mile or so away), and almost ALL had significantly lower monthly rates for similar quality and space. My new place isn’t far away, I pay about $ 400 less a month for almost the same space, and the staff treat me much better than the staff at Post Briarcliff.
One more thing for anyone moving here that is going to Emory and wants to plan on taking the shuttle. It’s horrible. The service isn’t consistent and it doesn’t run often enough. Almost everyone I know who moved here thinking they were going to take it wound up coming up with a different plan.

I’ve been living in Post Briarcliff too long to even want to admit here, and as such, I think that makes me a good candidate for review! In all the years I’ve been at this complex, I have only had the best service and speak very highly about the community. Management has changed a few times through the years, but I’ve felt that they’ve been consistently friendly and easy to work with. At any rate, they seem to take most of my concerns or maintenance requests seriously and I can never remember a time in nearly a decade here that I had to wait more than 2 – 3 hours for maintenance, as long as I called them during business hours. The grounds are always immaculate and barely look a day older in my time living at the complex, which is a true testament to their staff and heavy emphasis on landscaping. Some complaints I’ve read talk about the high cost that Post spends on landscaping, but I think it keeps the complex bright and fresh looking and keeps it from looking run-​down, which is key.
Even after so much time, my apartment continues to look current, not dated, and the Post leasing office has been great about changing out carpet, repainting and repairing as needed through the years. While the security gate has broken down from time to time, it is almost always in perfect working condition and helps to give me peace of mind. Just like most complexes around Atlanta, there have been break-​ins and car thefts throughout the years (luckily nothing has ever happened to me) but I dont feel that it is fair to blame the management team or the complex for any of that — it is a normal occurrence around here and there is nothing they can do to prevent it more than they have. After 1 particular safety issue a few years back, they really stepped up the security and implemented an around-​the-​clock guard, adding even more peace of mind.
Again, there is nothing negative I can say about this complex and think that it is a great, affordable apartment complex with a homey feeling in a terrific and convenient part of Atlanta! I highly recommend it to anyone who is considering living here!

The property is very nice… the service is not.
I have lived in this community for over a year. The apartment is a nice mix of Emory Graduate students, professionals and families. The pools are a fun place to meet people and the fitness center has everything you need.

On the other hand, the Leasing Agents are extremely rude and unprofessional. I have walked in on the Agents speaking poorly about tenants and one woman spoke in an inappropriate tone when I suggested I may not renew my lease. I have had several negative encounters with this staff and have been told by other tenants that they have a reputation for being nice until your sign your lease. I imagine they get away with poor customer service and overall bad attitudes because the property is nice. My advice, call the office with a question, acting as if you live there and choose for yourself.