Green Valley Ranch Modern Smiles and Orthodontics

This is by far THE WORST dentist I have ever been to. All they care about is your money and ripping you off for unnecessary work. DO NOT GO HERE!

First off this dental office allowed me to change my appointment multiple times while I was figuring out some insurance changes, and they did so without penalizing me or making it feel as though I was inconveniencing them (although I am sure I was).
The atmosphere feels like any other awesome dental office visit, however the technology they use, I.e. Digital x-​rays, same day crowns, make it feel as though they are on the cutting edge of dental care knowledge.
The staff knows our names and is clearly interested in our lives, not just at a dental health level. I feel much more at ease here than any other dental visit I’ve ever had.
Any dental office review will highlight some negative things in most cases, cause no one likes to go to the dentist (sorry guys), but my experience here prompted me to put up some positive words for an otherwise un-​popular thing to do.
Good job guys, see you in 6 months.

The rating is 100% true. I have experienced better. I went here for years for all my dental work, I can no longer afford them. They are very pricey compared to other offices. Nothing really special, other then a little bit more private rooms. I won’t be going back.

As a former experienced dental professional, I’m furious at this office. I took my dad here on Friday because the poor guy broke a molar and was in terrible pain! When I called the office, I asked if they could treat that day and they said yes! Told me to bring him in at 12:30. Dr. Evelyn Chen came in and must’ve been having a rough day because she never even gave him a smile. not to mention her assistant (I can’t remember his name) looked like he was going to fall asleep standing there. She coldly told my dad the obvious, that he had broken a tooth but completely failed to see or explain the obvious cause. I quickly saw what happened by looking at his x-​ray. The tooth next to the now broken one had had a poorly done RCT and crown which left a food trap between the teeth. Because food was constantly getting stuck there, it caused a another cavity on the neighboring tooth causing it to eventually break. Also the tooth with the RCT will most likely fail as well soon.
She didn’t explain ANY of that to him. Just «your tooth broke (DUH!) and you need to see the oral surgeon and you have perio. disease». she left the room and I had to chase her down to get her back into the room where she admitted to me that she only focused on #18. My feeling are if he has to get #18 extracted and #19 is GOING TO FAIL then why didn’t she tell him that so he could get them both pulled at the same time and get a partial?!
When she walked out of the room my dad looked at it and meekly asked me if I thought she was a good dentist and even though I was seething inside I nodded and smiled at him.
Anyways, he can’t get the tooth pulled now until tomorrow (Monday) and the guy is in so much pain and has been all weekend. I am SO ANGRY at this dentist and her lack of any warmth and her obvious neglect.
I will continue to spread the word to my friends, family and other dental professional peers that she is a poor excuse for a dentist and I am just so sorry I brought my dad to her.

Their service was amazing. My husband came home one day and out of no where excruciating pain came from his wisdom teeth. I immediately told him to call (never been a patient), and was seen within the hour. This was about 5pm. The clinic scheduled him for an extraction within two days from a partnering orthodontic clinic in Westminster. Problem solved. Excellent customer service from both places. The Cons: billing. It seems a former billing and coding specialist wasn’t the Best at their job and it has caused a bit of a headache. Everything is getting resolved finally. It has been 8mths.

Horrible! Very unclear on services. They will begin work without knowing if you fully qualify for loans and when you don’t you’re stuck paying hundreds of dollars for partial work.

My tooth broke. I called at 7pm on Thursday and they got me in at 2pm on Friday. I have never been here before, but a friend recommended them. Everyone was professional and friendly. Everything was explained and the digital photos and x-​rays made clear everything they recommended. I needed a crown. They explained the process and the charges. They are not cheap, but everything was done in one visit, including the actual crown (no temporary crown with a return visit). Except it was an unexpected expense, I couldn’t be happier. I have found a new dentist. Thanks guys!

This place more than exceeded my expectations! Both my husband and I needed crowns and cleanings. The staff developed a plan of care that fit our budget and even set up a payment plan so we didn’t have to wait longer for treatment. Both dentists here are phenomenal and I definitely recommend this place. I just appreciate the professional staff and the modern technology they use, they were able to get us crowns in the same day since they have the option to have them made in office! Thank you and we’ll definitely be back for all our dental needs!

My experience at this dental office was wonderful! The entire staff was professional and engaging. I was informed of the cost of the procedures that would be done BEFORE they were done and had the option to accept or deny each procedure. I had several crowns applied a year ago and they’re doing fabulous. The staff is attentive and really cares if you’re having a good experience. The dentists and technicians are skilled and will take ever how long it takes to achieve treatment goals.

Do not go here EVER! Worst dental experience of my life. I am still recovering from the crappy dental work that they did in September, its now January. I was in constant pain for 5 weeks after the work was done. I was supposed to get a night guard here as well, paid $ 400 dollars for it, the teeth mold broke at the lab, and we only found out after calling them 2 weeks after I was supposed to get it. On top of this the fillings that they put in were crap and I’m in the process of getting them fixed at a much better dentist that I should have gone to in the first place. The good dentist that I am going to now said that one of the fillings that was done would end up causing another cavity. I wish I could give them no stars, they don’t deserve the one that I had to give them.