Velasquez & Sons Mufflers & Brakes 4 Less

Staff misplaced my keys. Eventually my keys were found in the managers pocket. When I asked the receptionist to speak to her technicians about who has my keys, she said «I don’t want to speak to my technicians». That comment was extremely unprofessional. Communication seems to be lacking at the front desk. Mistakes happen but they can be handled in a more professional way in my opinion.

I own a few cars– GMC Envoy, Porsche Cayenne S, Lexus RX 350, Land Rover Freelander and a Mini Cooper S. This is the only place I take my cars for routine service.
Whether I need an oil change with regular oil or synthetic, their prices are more than fair. They are dependable and reliable. I pulled in one day ready to pay for a new brake job on the Lexus. They refused and pointed out that it was only that my tires were under-​inflated.
If you need routine work done on your car– moderate engine work, tires, muffler or brake work– this is the place. Family owned. No frills, just great service.
Coming for California, their fairness and honesty surprised me. They saved me hundreds and I needed to save some money as I just moved to Aurora.
I had to go to Wendy’s next door and buy lunch for the whole crew. I was that satisfied. This is what midwest service is about. Some businesses still care about their work and the customers!