Clinical Pathology Laboratories

When I called to set up an appointment, the staffer was rude and told me it was walk-​in only. Okay, fine.
The inside of the place is small, and empty when I went in mid-​day on a week day. The back is only 3 tiny rooms without doors. It doesn’t *feel* sanitary. The tech dropped my gauze on the floor with my blood on it and just left it there.
What seemed like the ‘head’ staffer was literally yelling and talking down to the other staff like they were her misbehaved children. I was shocked. They were all just sitting there staring. It just seems like a totally unprofessional operation.
I guess they sent my results to the lab and my provider in an appropriate time frame, all went well on that end as far as I know. I haven’t been billed for it yet, so hopefully this review doesn’t go down to two stars once that happens.

The 4 girls that were in here working when I went were horrendous.
I had 5 vials of blood drawn and was given a stool kit.
I was so blown away by the ineptitude AFTER I had given blood here, I went to my normal CPL and they told me the blood was drawn wrong and I was given the wrong stool stuff.
I’m sick from foreign travel and had I not mustered the energy to take it a step further, everything would have been moot and I would have had to do it all over again. AND my follow-​up appt isn’t for 4 weeks because the doc is going on vacation. Could you imagine if I suffered for that whole time and went in and he told me I had to redo everything and come back again in 2 – 4 weeks??? I am sooooooooooo glad I doubled checked this idiots.

Full on idiots. Went, signed in, waited 30 minutes to drop off sons stool sample. Rude clerk didn’t make eye contact, told me to give her a form and haphazardly handled materials. Two weeks later no results, found out from my doctor that they blamed me stating that I never signed in and didn’t give them a form — the form the clerk took. Now my son has to give another stool sample. I’m 90% sure they separated the form from the sample on purpose, but 100% sure they are complete imbeciles as another review stated.

I’ve been to this location twice. He first time, I had to wait to receive any kind of direction at the front desk because the two nurses were too busy flirting with each other. I also asked for an itemized receipt of the blood work I had done and they all but refused. They kept arguing that I wouldn’t have to pay anything anyways because the insurance would cover it. Sure enough, I received a bill from CPL a few weeks later.
Today I went in to get the same work done only a month after my first visit. They had no record of me ever being there or of any billing. I had to call my doctor to get the same paperwork sent over again for the tests I needed. They also had me fill out an entirely new set of my information.
I do not recommend this place. The majority of the employees are very unprofessional.

This company is a large group of completely incompetent morons. All they have to do is draw blood and attach a label to a vial.
The facility on 34^th street just called me. They have screwed up my samples two tikes, and now i have to take time off to go in a 3d time. The first time in, the incompetent moron had to stick both arms because he is useless.

I wish I would have read the reviews of this place before telling my doctor to send me here for blood work. It smells like cigarettes when you walk in. The lady behind the counter was barking orders at the poor nurse and the patients. There was a little old lady ahead of me and the women behind the counter started asking her personal questions in from of everyone. Is there no room to take patients into? Then after I got my blood drawn, I stood up and blood came rushing down my arm. Not cool! If you have a choice in going to a different lab, please do so. You’ve been warned…

Don’t waste your time with this place. I called ahead, trying to get a cost estimate, and the very unhelpful lady in billing did everything possible to not give any info. I was stonewalled at every attempt — «you need to get a code, I can’t answer that, you’ll have to call your insurance» etc etc. One of those types who isn’t going to help you one bit.
My advice is to go to «Any Lab Test Now». Very friendly helpful people and much much cheaper!

The lab in Lakeway is nearly impossible to find. It is in the back of a strip center, and the sign, «CPL» is behind a tree. I was looking for the word «lab». BUT, once you find it, it is clean, the tech is excellent, and the fact that is is impossible to find means no one is there, so you’re in and out in 5 minutes. I would give it 5 stars if I hadn’t driven around for 30 minutes looking.
One plus: Santa Catarina and League in that shopping center are both excellent restaurants if you had to have fasting bloodwork. And a new coffee shop is opening soon.

I’ve been getting bloodwork done for 10+ years and I’ve had one problem ever with the tech not finding a vein (maybe I was dehydrated, I don’t know). I went to this CPL this morning because it’s close to my job, I usually go to the one on Angus Road where I’ve never had an issue.
I’ve been told I have good veins and I’m a «good bleeder», no fear of needles… so it sure does piss me off when they start fishing/​digging in my arm when I know there’s no reason to. I was thisclose to asking, «Do you know what you’re doing?» but I kept my mouth shut. So I won’t be going to this location again.

Great! Quick. Easy. Professional.

This review is only for their on-​line bill paying. It is super easy to use, and if you pay your balance in full, they give you a 20% discount! That’s what I said. A FULL 20% OFF, just for paying it all at once!

Frequent blood draw customer review.
Pros:
— Miss Mary! Give her a Unilocal!when you go. (Super lady and Katrina survivor)
— Lots of parking
— Expert technicians
— Well organized — never experienced any errors with billing, missing labs etc.
— Billing office staff is helpful (applies to CPL’s main office.)
Cons:
— Busy location — sometimes there is a wait
— Waiting room feels crowded quickly
— Parking is not free (first ½ hour is free)
— Cash or check only to pay for parking
Tips:
— Park on the «back» side of the building, the 2^nd entrance will lead your right to the lab. (The back side is the side facing 34^th street/​south.)
— Go early in the morning
— Bring a few bucks for parking, just in case. They accept cash or check only.*
— Relax, they got your back!
* If Miss Mary is running things, I never had to pay for parking. She will make sure everything is right. if she is not there… make sure they have your name right etc.