Cost Cutters

Today I went into Cost Cutters for a haircut. I have been here many times before with my husband but I myself have never had a haircut until today. The reason I went here instead of my usual stylist is because I recently lost a majority of my hair due to being sick. My hair has always been really long, thick and pretty so its been a pretty traumatic experience losing it. It has started growing out and was finally long enough for a pixie cut so I decided I needed to take the plunge and cut off the last remaining long strands I had left which wasn’t much but it was still hard to do. I knew I could just walk in here the same day and get it cut and that I would not have to spend $ 45 on a haircut where as I would have had to wait until January to get in at my usual salon.
I went in and checked in with the front desk guy and waited about 20 minutes. When I was called for my cut my stylist introduced herself as Haifa. She asked what I wanted and I broke down crying about my hair loss. I was really embarrassed but she stepped right up to me and embraced me in a hug and said its okay, its only hair and you have to be strong. She was very understanding and so sweet, I really appreciated the extra effort she put in with me because it was such an emotional experience for me. At the end of the cut she gave me her card and asked me to please come back to her for haircuts because she would like to be the one to give them to me while my hair grows out. I was not expecting to break down crying and I surely wasn’t expecting the great amount of kindness that she showed towards me.
I just had to come on here and share my positive experience with this business and with Haifa. Thank you!

I came here to get my hair cut by Kori… Let me add that I’m very picky and I did cut my hair off 6 months ago to donate it… Donating it was amazing but the botched cut I was left with made me sad for months… That being said I came to cost cutters and had an amazing cut by Kori… Not only was her station decorated with employee of the month but she really listened to what I wanted… I finally love my hair after wearing it for months in a messy bun… Thanks again Kori!!!

Hello Unilocalers i frequent this hair salon weekly. Andy is my hair stylus she used to work in the military and gives a great bald fade. She’s a great conversationalist. Love her accent. The staff is always nice to my kids and always leave with a lollipop. Andy also does a great job with my sons hair, And is very patient with him. «The staff is also great looking».5 stars the price is very reasonable.

This place had amazing service. As soon as I walked into this establishment, it was incredibly clean and organized. I enjoyed the conversation with the staff as I waited only a few minutes for my haircut.
I was assisted by a young woman who had very pretty hair and I can’t recall her name. But she definitely knew her stuff. I wasn’t sure what to do with my hair, but she took charge and it came out great! She also recommended some amazing Paul Mitchell products to help with hair maintenance as I swim frequently (chlorine has damaged my hair).
I can’t think of any complaint, honestly! This is my new go to hair spot. I’d recommend this cost cutters to anyone and will continue to refer people here!
5 stars!

I remember once as a teenager my granddad cutting my hair. He often did so when I was younger. But my hair had grown, and I wanted a grunge sort of look. Decent looking, not trashy, but grunge. He had a look on his face that said «Jarrod, men and boys are supposed to have short hair with a clean-​cut look. I just don’t understand you kids today.» He then proceeded to cut my hair the only way he knew how, which was almost the exact opposite of what I wanted. (And just before I was about to go to a Metallica concert. Bad timing.)
But hey, that was my granddad. I should have expected that.
But when I pay for a haircut, I want the person to listen and try to understand my request and try to accommodate it.
I am reminded of that experience when I go to cost cutters. No matter how I explain what I want (which I really don’t think is that complicated, if you’ll just listen and do what I request) they give a puzzled look and give me something totally different.
There used to be a girl that worked here named Shannon. She was actually really good. But she is no longer there, and everyone else I’ve experienced does not do near as good of a job.
Well, when you go to a cheap place, expect a result that reflects it. You get what you paid for.
Since my experiences here are just «really bad» rather than «terribly awful», and since they are really cheap, I’m being generous and giving 2 stars instead of 1.
I went today to sport clips. They were more expensive, and I (like my granddad) like to be frugal. But they did an AWESOME job. (I left a review for them as well.)

I am highly disappointed with this place! The only thing I was happy about with my experience was that Ashley was nice, she gave me a full set of highlights and did a great job! I was very satisfied with it! But while I was there another stylist named Connie was arguing with Ashley, and would constantly pick on her, or make a side comment directed towards her. It made me feel so uncomfortable sitting there with them going back and forth at it. Ashley was very sweet, but I did not like the atmosphere at all. So after my appt I went 8 weeks without touch up, so I call to make an appt and a man answers the phone, I ask if I can set up an appt with Ashley and he said she would call me back. So I said okay, we’ll Ashley never calls me back, so I call up there again, a girl answers and says Ashley is no longer there. So weird that I could just leave a message of set up an appt with the person who answered. So I just gave up and never went back!

Worst haircut place ever! Took my 9-​year-​old son here for a simple haircut. The stylist seemed hurried, even though the place was empty on a Sunday morning. She muttered about my coupon and said she couldn’t honor it. My son’s haircut was crooked and just plain bad. I asked her to do it over. She gave me a dirty look and made it worse. Yikes! Never again. I went to the new Great Clips across the street to get it fixed. My poor son! Had to buy him a new Xbox game for his ordeal. LOL!

–1 because Kat no longer works here
but I’ve always gotten a GREAT haircut here since I was 15

Cost Cutters. When you hear those words, what do you think of? I think of cutting costs, but not sure what kind of costs. Did anyone think of hair??? Well, that is what this place is, a hair-​cutting place. I visited the Avery Ranch location a month or so ago. I went in and sat down and provided the «Hair Care Professional» some unsolicited feedback.“the name of this place doesn’t really sound like a hair cutting place, I almost didn’t even see it”. She remarked in a huffy, condescending voice.“well, you must not have paid attention to the flyer’s we sent out”. What I originally wanted to say was, «the name of your business is Fawking stupid, who came up with this piece of crap. Cost Cutters? What kind of Costs are you cutting, Advertising and Branding costs». Screw the flyer’s. If you get a flyer in the mail for a some business with a retarded name, does that really help? So after she had communicated that I was actually the moron that didn’t get it by viewing their Top Notch advertising flyers I really didn’t know what else to say. They have an entire franchise with this stupid name. Unbelievable. As far as the hair cut went, it was OK. Nothing special about it at all. Inspired by this episode I am opening up my own lawn service called. Kost Kutters!