Third Coast Auto Group

This place sucks!!! My daughter got a Pontiac Sunfire from them and 2 months later it breaks down and they found a crack in the motor… they weren’t going to switch out the car or let her out of the agreement… then they gave her 1 choice a 03 Honda Element 2 months after she got it the AC went out…3 months after that the converter went out $ 1700…6 months in and we had to replace the starter and now the wires have to be replaced… called and spoke to Robert and let him know that the car was broke down 5 hours away he said ’ to get the car back to them and they «will see» what they can do, but that is what happens when you buy a used car’…DO NOT BUY FROM THIS PLACE YOU WILL REGRET IT… I’m calling the Better Business Bureau and contacting a lawyer… Lemon Law has to apply.

Hello, first off I want to say that I used to, read reviews and form my own opinion, Third coast sucks!!! I dont know whats going on. Steve O. Was great, he became DM, all those rude ass people need to be fired!!! The cars break down. I pay 490.00 a month for a 2008, had it a year its been in the shop 3 times. They have a poker face then get your money and then flip the script. DO NOT BE FOOLED!!!

Paid my bill today at this place and for some reason which I was not told my account was locked. It took awhile to open it up and after a phone call from the round rock dealer to the Lamar dealer I was able to make my payment. Needless to say 3 hours after my payment was made the Lo jack system was activated for non payment. I made my payment at 4:30 pm and the system was activated at 7:30 pm an hour and a half after closing. This will be the only vehicle I purchase from third coast auto. Be smart and steer clear of this place.

This Dealership is bad and not trustworthy. They will lied to get profit out of you. here my story:
I purchased a car about 2 yrs agg for a toyota sedan. This location was in Round Rock, Tx… yes there one on Lamar and in Round Rock, Tx. I went to Round Rock location and saw a car that hit my eyes and I liked the color and look good. I saw that the miles on the car was high for a price they were asking for.
dealer and I went into the office and my mind is like it got high miles and price is wrong… I asked is there any other cars that fit to my budget and they says no don’t worry toyota last long time. I asked is there any mechanical problem I could be aware of and they says NO. I bought a car from them before and it was good and I trusted them!!!
Not even a month after I got the car… I had to have the brakes done, new pads and new rotors which cost me 800 dollars and more bad news… it would take 1,700 dollars more to get the car back to normal running condition. I was shock and like omg and I called the dealer told them what happen and what the cost be… they says sorry can’t help ya.
It get better… I kept calling and then we finally agree on something when I came to the shop back with the car, they backed out of the deal and I was struck with a car that was falling apart. I drove it for a year and 6 months finally car was so bad that I didn’t trust driving it and they finally decided to help me into another car but start payment all over… I was like hahaha no no no no I am not starting a different payment on a different car. I gave the car back and walk out… they took the car and I left as a cleanser. Now I am with no car and lost my job because of them.
DO NOT GO TO 3RD AUTO COAST THEY ARE LIAR AND UNTRUSTWORTHY!!!

Last night my girlfriend’s SUV would not start .So, I told she could us my Truck, that I purchase at Third Coast Auto. Behold the darn would not turn on, the lights, radio, etc came on, but it would not start. I could here beeping sound, that would go on and off. I notice a blinking red light underneath the dashboard. What had occur, the tracking device was activated and shut off the ignition.
Keep this mind that am current on my truck payments… I call Third Coast morning and they deactivated the device. I ask whom activated the device, I was told they did not know. I would think the person whom deactivated, could be the same person whom activate? What really piss me off, I ask for 24 hour # that I could call, in case this ever happen again. They do not have one and I would need to wait, for them to open for business the next day hours 9am-​6pm. I ask what if I had an emergency and needed to take someone or myself to the hospital? What would they do, there answer was call 911.
I ask what if would of disable the device, if I needed the truck for an emergency.
Am current on my payments, her replied” we would go and pick the truck, other words
«repo it»
This place does not ROCK or ROCKS…

Talk to Vicky she is very nice and most important to né very upfront. I felt comfortable with my purchase. Very stress free experience. These people worked with me like other places weren’t willing to and I appreciate it a ton! Thanks Vicky!

My husband wanted me to let everyone know that Christina ROCKS! She is friendly and very helpful. She has a positive attitude every time he calls in to make a payment.

I only gave this place 1 star because it was the minimum requirement. I was driving by this dealership Sunday afternoon and a certain car caught my attention. Information was not available for it online so I made the drive from NW Austin to N Lamar today to speak to someone about it. I walk into the office area and the two girls sitting behind the counter do not even acknowledge me. I stood there for a few minutes thinking they would either greet me or some one a little more customer friendly would notice me. Didn’t happen. I went home frustrated and made this account solely so I would prevent other customers from wasting their time.
I didn’t come here because I have poor credit or because I’m in dire need of a car, any car. I came here because I wanted to. However, after today’s horrible experience, I know that I definitely won’t be giving this company my business.
Whenever someone comes into your establishment to spend 20K, you acknowledge them!