Attitash Grand Summit Hotel & Conference Center

My wife and I stayed over valentines weekend. We are not skiers but love the white Mts. And N. Conway. We particularly like the idea of outdoor pool and hot tub. We drove my Diesel 4wd truck because we had heard snow forecasted for Monday, (our return date). The temperature took a nose dive and my truck would not start. I contacted AAA for a jumpstart. While waiting I asked at the front desk if there was anywhere on the property that I could plug in my trucks block heater once AAA got it started. The response I received was a flat NO! I rephrased the question as «there is nowhere on this property where I can park with access to 120v plug?» Again I was told flatly NO! There was no empathy in the response and I was left feeling that I was bothering her. No other offers for help were made. Perhaps if she had said «let me check with maintenance» I would have felt better. I noticed that there was plenty of diesel equipment there and find it hard to believe there was no possible solution. The fact that there was no attempt made left me feeling that they couldn’t possibly care less. Since it was going to be cold that night also, I cancelled AAA and waited until our departure date (next day) to call for a jump. My wife and I were stuck in the hotel the entire weekend with limited food choices and never did get to visit the local businesses, downtown area, or eating establishments. I have stayed in many nice hotels and have always found the people very accommodating and put my experience as their top priority. I have no problem paying top dollar for a good experience but have to say this was not one. I would like to see an attempt made when I pay this kind of money. I will not be returning.

The charm of this hotel is that it is next to to the mountain. It has a beautiful outside pool and hot tub which has been great both during the day and at night. With that said, there are not that many activities for the children in the hotel and not a lot of food choices in the hotel. We stayed in a double room suite that is lofted. Full kitchen which allowed us to have our breakfast in the room. When we first arrived we entered the room it had not been cleaned. The furniture and beds are a little outdated. The reason for the rating is that neither my husband myself or my children were able to get a good nights sleep as the beds are not that comfortable.

My family of seven spent three nights here in July in adjoining rooms. Our third floor rooms were great and had nice views to the north. I like the location away from the sprawl of North Conway and the easy access to the national forest. The staff I interacted with were all friendly and helpful.
There were just a few too many issues to make us pause about coming back. While we were there, the pool heater was broken resulting in a frigid swimming experience for my kids. The fitness room was closed for painting and all of the equipment removed, much to our dismay. Some wine or alcohol was spilled in one of the elevators and smelled progressively worse over the next two days. The housekeeping was less than stellar — it was obvious the room was not vaccuumed or the mirrors cleaned. And, although not the fault of the hotel, it sounded like a herd of elephants were running up and down our hall at night.
The natural beauty and rural setting provide a lot of potential for this hotel, but it is somewhat lacking in execution.

This is our second time stay here. I don’t understand the bad reviews. We had a great time. The rooms may seem outdated, but they kept clean by a great housekeeping staff. The one bedroom deluxe was good for our family of four. They also run specials on the rooms. The views are stunning from our balcony. The hotel staff couldn’t be more gracious and helpful. The breakfast buffet is decent. The scones and french toast are delicious. The heated outdoor pool was great for our kids. The attractions are local to the hotel. I hope to come back next year.

We had our wedding here May 2015. It was beyond perfect.
The hotel is very kid friendly with a pool, arcade and play area.
The ballroom easily accomadated our 150 guests with plenty of dance floor. The food was ABSOLUTELY incredible. We went with the buffet option and were so pleased.
The staff that helped make our special day happen were truly pleasant people to have. The bartenders, chef, and waitstaff were amazing.
Tammy was the wonderful employee who helped us every step of the way. She is extremely hilarious, helpful and encouraging. She truly did a fabulous job making sure our day was amazing.
Thank you, Attitash!

Went for a business conference. First I dont know who designed their parking lots but having guests walk that far on an icy walkway is asking for trouble. My room was nice now desk but i made due but it was very clean and somewhat new. The heater however wasnt working i had it crankes and it blew cold air at about 60 deg. I heard from others that their rooms were cold as well. The elevations restaurant was nice good beer selection food was very good. The staff were all very friendly. The place needs an update esp the lobby… very 70s

We stay here once every year or two for a ski weekend, and really the only thing that brings us back is the pool and convenience to the mountain. This place is the hotel equivalent of Wooderson in Dazed and Confused. It was something back in the day, but today it’s cheesy and run down. Everything here is dated and in need of renovation. Walls are paper thin, rooms smell musty, and furniture is falling apart. It’s sad because it’s a great building and it really could be a top-​notch resort, but after coming here on and off for 8 – 9 years now, it’s clear that ownership has no intention of improving the place. On the positive side, I find the staff very kind and helpful, and they themselves don’t deserve a bad review. I’ll still come back every now and then since I know what I’m getting, but I never expect to be wowed, just like I never expect for this hotel look a day younger than 1993.

Don’t understand the low reviews. Really, what do you expect in northern New England? The hotel is very fine. Nice restaurant. Nice bar. Good Service. Fairly new. Within five miles of Story Land. Ski in Ski out. If you want to bring your bike to your room I can’t believe anyone is going to tell you not to. Heated pool, hot tub. What more can you ask for. Our place of choice when we go to Conway/​North Conway/​Glen NH.

False advertising. The price of this hotel does not warrant the stay. The hotel is very out dated and has an 80’s mountain lodge feel. Our A/​c turned on and off all night long without us touching it. Unfortunately the broken unit kept me up every night. I called to let the front desk know and they had a maintenance person come up to fix. But nothing changed.
Unfortunately we read all the Unilocal reviews after booking our stay.
Positive feedback. Fitness center was great. They have a couple treadmills, elipticals, and a spacious lifting weight area. The pool and jacuzzi were a nice treat. However not a great view and a lot of kids running around.
One of the fitness center employees was super friendly! She and I talked for a while and I voiced my opinions of what I thought the hotel was lacking. She said she would bring it up to management but I get the impression that all of North Conway is stuck in 80’s. They haven’t changed and upgraded and don’t plan on it. It surprises me because I think if places were to upgrade they would get return visitors but I, like most people probably go once and then never go back because it’s not worth the $.

1. The name… It should be named the Attitash Grand BASE Hotel. Why? It’s nowhere near the Summit!
2. It’s a family hotel. Nothing fun about it and its a lengthy drive into town. It’s probably a better stay in the winter than the summer. But still. Blahhhhh
3. STALKERS! If you’re a young couple trying to get away for some privacy. GOODLUCK! Sue and her twin (the gym lady) will follow you around! This gym lady came outside while me and my super sexy gf were in the pool. She (the gym lady) thought it was necessary to come outside and wash ONE window in the RAIN! Frigging creeper, should have thrown her in the pool. Ugh. Reminds me of the Hills Have Eyes movie.
4. The A/​C system was terrible. Like it would turn on for a second then shut off. All night. Good thing I was drunk at least one of the two nights or I would have never slept. It’s possible it could have been Sue using some kind of spying machine that caused this. Idk
If you’re under the age of 95 and want to do more than just breathe on your N. Conway getaway. Go stay somewhere else. Plenty of places in town.

Really a 3.5 stars. We have stayed here a couple of times. We get the loft and really utilize the kitchen to cook some decent meals. The stove is small, but you can cook in batches and then reheat as needed.

I stayed here for four nights with my wife and two daughters (under four.) We had a great experience! Folks booking here should understand that it is a mountain hotel or the 80s/​90s era. It is clean, comfortable and does the trick. It’s not the Four Seasons though, so don’t pay any heed to the reviews where that was their expectation!

We checked out the hotel last year on a bike trip and decided to book it for this long weekend. So far he place is nice. I’ve stayed in a lot of hotels and I am always disappointed in the gym facilities. This place however I was very impressed with. Plenty of equipment and lots of space. We actually almost bought a quarter share last year but they don’t allow pets and the real estate guy was a a bit of a tool. Also you cannot bring our bikes to you room but we did anyhow since we forgot our bike locks and we stored them on the deck since we were on the second floor. All in all a very nice place close to the things in Conway.
I will suggest you get something bigger than the studio suite which was fine for us but next time I want a realm bed as the Murphy bed killed my back.

Like another reviewer said, it doesn’t bode well when they block Unilocal on their local wi-​fi (they absolutely do). This is instantly a sign that the idiot running this place has no business acumen.
First — the obvious stuff everyone will notice: The hotel is unbelievably hot and stuffy. Especially the restaurant. It leads me to believe that the owner is too cheap to use/​install AC in the common areas. It makes anything but your room completely uncomfortable. The in-​room AC does work, but it’s tricky. It also resets what seems like every hour, so if you want a cool room, you need to babysit the thing.
The rooms do smell like mildew, or something else — I’m not sure what. Not pleasant.
I also need to keep remembering that the phrase «family-​friendly» translates to «hundreds of screaming kids running around everywhere at all hours of the day and night, and most people who stay here bring on average eight children, who they allow to crawl under restaurant tables and splay out on the stairs while you carry luggage.» At least that seems to be what the phrase means at this place.
The restaurant food was good but hotel-​priced, which we expected. Our server was a bit of a ditz and acted like she had never seen the menu before. The manager had to bring our drinks because she had no idea what she was doing. We chalked that up to training. On the plus side, the more seasoned restaurant staff — manager, hostess, bartender — were all very friendly and accommodating. So overall the restaurant was not bad at all, save for some bad luck with surly teen help, which happens everywhere.
Now for the BIG problem. The fire alarms. The place has a faulty fire alarm system — this is according to the front desk and repeat (why?) guests that informed us when we were woken up at 5:30 to screeching alarms. We were then kept awake due to our room being situated near an automatic fire door — that emitted a constant high pitched whine (apparently there are four of these throughout the hotel and they all squeal until reset) and was a tourist attraction to at least 100 kids and guests, who kept activating it and laughing. Apparently maintenance has no idea how to reset these doors. Enjoy!
From what other guests told us, the same fire alarm debacle happened in February. If it truly were a false fire alarm, fine — those things happen. If some kid pulled it, annoying, but again, those things happen. But five months of knowing you have a broken alarm system? That’s the hotel’s fault.
Don’t stay here.

Very disappointed. My family visited this hotel with two other families for a two-​night stay. We all left after the first night. The entire hotel was hot and stuffy and our rooms were worse. None of us could get the air conditioning to work. Our room also had a terrible, mildew smell that came home with us on all of our clothes and bags. It’s a shame because the suites are very big and it seems they do try to keep them clean, but any hotel with carpeting needs to update them often and stay on top of mold/​mildew.
The restaurant offers free meals for kids, but the food and service were terrible. And they advertise spa treatments, but when my husband called to book me a massage, the front desk said they would have to find out when the masseuse would be available and call him back. He was never called.
Bottom line: we were all willing to throw away $ 200-​$ 300 to avoid staying there another night.

We had a great time during our recent visit!
It was the first time we stayed at the Grand Summit Hotel, and it happened to be the same week that tropical storm Irene hit the area.
Route 302 was temporarily closed due to the flash flooding from the storm so the hotal management offered a free buffet dinner to all the guests!
It’s a beautiful resort! We were there as a time share exchange. The staff was very friendly and helpful! I’ve never stayed in the White Mountains before and been offered free daily valet parking offered. We never took advantage of it, but if you don’t want to walk up or down a hill to get your car, the service is available. The daily maid service was a nice change from many of the timeshare resorts we’ve visited too!
Furnishings were in beautiful condition and the décor was very up to date and attractive. The proerty is extremely well maintained and the units are spacious and well layed out.
My favorite feature of the Grand Summit was the pool set up. You can actually get into the very large outdoor heated pool from indoors and swim out. That is where, btw, I spent a good part of the tropical storm! There are also very large hot tubs bordering the pool.
I had a great time at a beautiful place! I wish I was still there and would be very happy to go back again!