Community Association Partners

I live in a house where the neighborhood HOA is managed by CA Partners. I have really had no reason to contact them until now. I recently called to go over a ARC Form to change my landscaping and I was so impressed with the entire staff. They were courteous, professional and very helpful.

This company is the property manager for the condo I live in. When I put an offer in on the unit and it was accepted they were supposed to give me all of the background on the building and the unit. I found out several months after I signed the papers and moved in that they didn’t given me even half of the information. Had I had all the information I wouldn’t have continued with the sale or been able to get financing for it. There was extensive damage to the building during the conversion process, and in particular my unit. They also didn’t disclose that the HOA fee was going to go up over $ 100 3 weeks after I bought my unit. In addition. 5 months later the board and management company raised to HOA another $ 100+.
The property manager is constantly trying to push her job responsibilities off on residents and actually tried to get me to pay to have the roof of the building checked because I discovered that the plaster on my wall was bubbling from water damage (I live on the top floor). Additionally the property manager Julie (property manager) tried sending me to collections for HOA assessments despite my having automatic withdrawal, and notifying their accounting office that it was okay to withdraw the extra fees. Once I complained about noisy neighbors at 2am in the morning, and she actually told me just to install acoustic tile. Despite being clearly written in the building rules that all noise complaints should be sent to her for handling. I later found out that the complaint was never filed on Community Association Partners end.
This company has so far committed fraud, withheld vital purchasing information, shucked responsibility, and done everything imaginable to direct any responsibility away from themselves and onto residents and their clients. Now I am left with a deceitful management company, a property manager that avoids any and all real responsibility, and a condo with plaster and mold damage that I can’t afford and shouldn’t have been purchased or financeable.
Avoid this company at all costs!!!

It’s their way, or no way.
I emailed them to see if they were affordable. Ed (the company’s owner and, ironically, the company’s customer service specialist) wanted to meet with me first, stating that he wanted me to get to know his company’s culture. I requested a bid for service before meeting him. Ed said it was against his interest to give out estimates and that it was not a one way relationship; that I would have to do stuff for him. I did not know how it was against his interest to give me an estimate, unless he wanted to trick me into signing a contract upon meeting him, and then charge me exorbitant rates. The whole thing felt like a scam.
After telling him I could not meet him right away, he replied, «I think I have enough information to determine there is not a fit between (us).» I guess he wanted to focus on scamming easier prey.