Carl’s Jr

When I came in, there was no greeting even though there was no line, and no one in front of me at all. Just a cashier wandering blankly.
After a few minutes of looking up at the board, I looked forward then she said next in line, no one is behind me.
She took my order and asked if I wanted each and every upgrade available, this was correct and awesome so that my order would be exactly what I wanted.
I paid, then she handed me my cup. Normal. Then my food came momentarily to my table that I sat at. Nothing was asked, just dropped the food on the table and left.
The fries look thin, you can also tell this from the picture attached. It’s like I got a small order of fries instead of a medium.
Anyway, poor customer service at this location. Restaurant is decently clean. Food is correct.

Bad service… The idiot cashier at the drive thru doesn’t know how to count I gave her the exact change and says I didn’t. That’s the only reason why I handed her change what a pendeja I swear

Ate a jalapeño turkey burger with crisscut fries here. Quick service and the tables were clean. Washed my hands and didn’t notice anything bad about the restroom. Good experience.

Remodeled with a dual drive thru for what really? Was the slowest Carl’s jr ever! I feel like they only did that to move and work slower. Shake ordered was already melted had them fix it. And the enchiladas I ordered came all messy with the sauce all on the box. Never coming here again! Thanks Carl’s senior, you’ve gotten old!

Don’t like this location very much. I came one night after work through the drive thru. I wanted to try to all natural Burger for the first time. They asked me the single or the double. I said the double. At the end, she read back my order, which I liked because usually when there’s order mix ups from my experience, its because they misunderstood or something. So the cashier read back my order and said «Double «for the all natural burger. I got home and it was the single and I check my receipt and was charged for the double. Not a great experience and didn’t wanna go back to complain for a meat patty. It wasn’t worth the drive back. And mistakes happen so I let it go. I just went again about ten minutes ago, and I tell the cashier that I had a coupon for $ 1 off a shake. There was a little pause and then the lady said that there not serving shakes right now but she sounded kind of hesitant. So I get home about 4 minutes later and call and just ask how much a chocolate shake would be and the woman on the phone gave me the price. And I asked if they were serving shakes right now, so I could head over now. And the lady said that yeah they’re serving shakes…
–_​_​– I thanked the lady and hung up. I understand if the cashier might not have known how to apply a coupon or something but to lie and say they weren’t serving something when they actually are, just to not go through the hassle. Bad experience. Again, don’t really like this location very much.

They no longer serve chilli cheese fries! I will no longer visit this location. The workers say «my pleasure» for everything which is very annoying. Did I mention NO chilli fries! Go somewhere else.

I love Carl’s Jr’s Big country breakfast burrito, but today I was beyond disappointed. The «Big & Country» waa missing from my burrito. It was the size of something you’d purchase at am pm for 99 cents and has absolutely NO country gravy. Not to mention i found french fries instead of hashbrowns in my burrito. Horrible just freakin’ HORRIBLE! my pull apaet cinnamon roll was still cold and raw. Reopening or not this place sucks!!!

Was excited to try the all new natural burger at carls jr. Ordered all natural burger at this particular location and the burger itself was non-​pleasing in every sense; burger was flavorless. Most importantly, I ended up with Campylobacter Infection (bad case of food poisoning) with symptoms lasting over a week. No plans of ever returning to this location again.

This carls jr has very bad service. If you go though drive thru they make you pull up to the side after you pay and then walk your order to you 5mins later. Food is sloppy and the employees are very rude.

Now opened& remodeled. It’s actually smaller, the dine in area,& my brother said males restroom sink is falling… not great for recently opening.
I actually get to go to Carl’s…ab 3 – 4 times a year because a couple of my bros like it. This location though… sloppy burgers, slow & incorrect orders. I used to go to Carl’s a lot when I was younger & came here before the remodeling… they still need work.
Sometimes we js crave a burger from a fast-​food joint but if you’re really looking forward to a Carl’s special, hehe, maybe go to a different one.

In terms of Carl’s Jr’s Restaurants in the area this can do better. You constantly have to check your food at the drive through because it always is missing something. Some of the workers are not proficient in English which makes complicated orders to accommodate diets hard to do. The manager doesn’t seem to care at least last time I went. I’d rate this at a 3 over all. Without the proper motivation, training, culture, and sophistication this place won’t get that high of ratings. Could be worse.
The Downey Carl’s on Firestone Blvd/​Ryerson is a bit better and they give out coupons when you have to wait and I mean nice 1 dollar off anything you want coupons. The manager there is far more friendly and professional than the ones I’ve gotten at the Bell Carl’s.

Drive thru: fast service!
I’ve been to this Carl’s Jr several times but mostly through drive thru. The service is better than usual. I only order their Charbroil BBQ Chicken Sandwich… love it!
The only thing I dislike is that there have been a couple of times where they have me park my car and wait because my sandwich wasn’t ready, reminds me of Jack in the Box.
Other than that, everything is A-​OK.

Quick service, clean facilities. Everything a fast food restaurant should have.

Dang, the last couple people who’ve come before me probably came on a bad day or something haha.
I came during the lunch hour, which is a good time to come in and see how they work when it’s busy
I ordered a regular famous star with fries and soda, and my dad ordered an avocado six dollar burger with fries and soda.
The service was regular fast food service, just the talking, taking the order, and at carls jr, bringing the food to the table (which other places don’t, but i don’t think it matters really)
I liked that they had the salsa bar there, cause i got some jalapenos and put them in my burger, while the jalapeño famous star is like a dollar more! hahahahah: D
I wish they had ketchup out though, cause whenever they bring the ketchup packets to you, it’s never enough –_​_​– and they’re not waiters so they don’t come back to your table and you can’t ask for some. so yeah, but overall, it was a prettys standard visit. nothing to complain about it really!

This review is about the Green Burrito, not Carl’s Jr.
So my GF never tried Green Burrito, since I love their taco salads. As we went in, we decided we’ll both get the Green Burrito instead. We were attended by an incompetent lady who definitely hated her job. She greeted my GF in English with a Spanish accent (Since Latinos think she’s white), and my GF responded to her in Spanish. She asked for the Green Burrito, and the lady said, in bad English, «This is the Green Burrito, what would you like?» So my GF then told her, in Spanish, «The Green Burrito, that’s what I want.» After that ordeal ended, I ordered a chicken Green Burrito. I went through the same ordeal, ordering in Spanish and her responding to me in broken English. The lady seemed to not even know the menu, and got so irritated, she literally walked away and told the manager, in Spanish, «I give up, I don’t understand what they want», even though my GF and I told her what she wanted IN FLUENT SPANISH. The nice, patient manager then came, I told her what I wanted, and that was that.
Once we got our receipt, we noticed that my GF got the wrong order. We went back to the manager, told her what happened, and she gave back the extra my GF payed and went up to the dumb lady that attended us. In Spanish, she told her that my GF ordered the Green Burrito, to which the dumb lady said, «I don’t know what they wanted, I wouldn’t understand what they were saying». She threw our food in out bags, the manager handed them to us, went back to our car, ate our burrito, and it tasted like shit. I don’t wanna go back, especially after that ordeal. Honestly, how the hell did that lady even get hired? Speaks Spanish, tries way too hard to speak broken English, and when you talk to her in Spanish, she doesn’t understand. But you know, if I DO go back, I’m gonna go troll the hell outta that lady or just find out what her name is and report her for her lousy service and attitude. I know it’s a shitty job, but take pride in what you have, some people with better credentials are less fortunate.

I got caught in traffic and decided to use my coupon for their new hand-​breaded chicken tenders. The girl at the window asked me what kind of «dressing» I wanted, and I had to take a minute to quickly remember if I had ordered something with dressing (like a salad) before I realized she meant «sauce.» I told her I only wanted ketchup, but as I drove away, the only «dressing» in my bag was mustard. Fail…