Jiffy Lube

Very professional staff… clean garage and waiting area… great location. They don’t try to upsell you by saying you need this or that. They let you make the choice. I would say that if anyone had a bad experience. it was an isolated incident. I would definitely recommend.

This WAS my go-​to shop for oil changes for many years. I recommend avoiding this place like the plague for any work on which your life may depend.
Last week I brought my car in to have my brake pads & rotors changed.
When I picked up my car I was told that a lug-​nut was cross threaded and that I would have to bring it to another mechanic to have the stud replaced at my own expense, despite the fact that this very Jiffy Lube was the last to touch the wheel when they rotated my tires on a previous visit.
Upon bringing my car to another garage to have the bolt replaced, one of the calipers was found hanging off the wheel. Straight up just wasn’t bolted on.
When I contacted the Jiffy Lube manager, I was confronted by less than stellar customer service. Rather than asking me to bring my car back in to make sure everything else they worked on was up to par, or offering a refund on the labor for one of the brakes, the manager questioned the integrity of the other mechanic and refused to believe that a mistake could have been made on their part.
About a week after bringing in my car, I was told I could get a free oil change — no thanks, I’d rather not.
Do yourself a favor and bring your car to a real mechanic.

Came here this morning with my Dart for an oil change. I was there for a total of 1 hour. Usually, at the dealer I’m there for 2+ hours! The gentlemen that work here are very sweet & explained to me any issues I had with my Dart.

Worst place to go, they made a mess with oil spilled everywhere disnt change the filter!!! They are thieves and con artists. Avoid at all costs

This one is a simple review. I HAD to get my oil changed before a trip to Virginia… I was at my daughter’s track practice and jumped on Unilocal looking for the closest Jiffy Lube and this was the closest location.
Pulled in about 4pm and told them what I needed… they did the upsell after checking the car in, but I didn’t need anything other than the oil change. I was in and out in about 15 minutes. Good service. Nice guys. Clean waiting room.
What’s not to like? Ok, yes, JL prices could be a little lower, but what’s your time worth?

I have used Jiffy Lube a few times can I give you an exact number no. What I can tell you is they are very professional. Once you pull up a service person comes up to you to ask what car is in need of. They ask have you been there before once you say yes they say ok cause your info is in the system. So now you exit your vehicle they walk you to the waiting area and inform there is coffee and where the restroom is. Now you take your seat and wait then a service opens the door call your name ask you can you verify your info. Once info is verified they go through the service recommendations once the order is done you return to the waiting room. Professionalism I have absolutely no complaints about the service. They top off some fluids fill tires with air. Do I know all they offer no but what I do know is if you need your oil, transmission or coolant fluids change Jiffy Lube is the place to go. When my car was ready and after paying a servicemen was standing outside waiting to hand me my keys. He thank me for my business wished me a goodnight and great weekend. I really thought that was thoughtful and did appreciated it.
Now it doesn’t hurt that they are across for Quick Chek down the street from Taco Bell.

Professional staff, very friendly. The service to my car was quick and well done, I felt comfortable in their clean waiting area.

Been here a few times with different vehicles. All of my experiences have been positive. They are professional and courteous. They work fast and their prices are reasonable.

I want to thank Rich, (district manager) and Rob (local manager) for contacting me, and having my car fixed. I appreciate them working to fix the issue.

Personal is great… always professional

Good service for car but not for customers!
They won’t do any extra stuff for you.
They’ll keep on saying we have lots of cars to all customers.
That never happened to me but employees were complaining to other customers while I was in wait.
Best service, more customer.
I’ll go to other jiffy lube next time.

Great service and they were able to take my car right away. Staff is very friendly and helpful. Definitely my go to place for oil change and unfortunately probably my breaks too! Not to mention I really don’t have to wait long but there is also a quick check right there to grab a snack while u wait.

If you do not have a trusted station already, Jiffy Lube is a decent pick to get routine services performed on your car.
I have taken two different cars for oil changes, which costs $ 40. However, the change includes fluid refill and a general inspection of the car. Jiffy Lube also distributes coupons as well.
I will typically add-​on other minor repairs as well. Replacing a back light cost $ 10, a new filter cost $ 20, and it cost $ 40 to repair a chip in my windshield, although it is possible to have that cost covered by insurance.
Overall, the prices here could definitely be cheaper, but you are paying for convenience. The staff is also very nice and does their best to mitigate the really long lines that can build up.

After a truly horrifying experience at the jiffy lube in Ramsey, I went to this location as my last resort and they turned my car into the magic carpet I needed in record time.
On the verge of tears from being so stressed with my time constraint for the evening and after being screamed at by a manager at the previous Jiffy Lube, Ron answered my call and assured me that they were open until 7PM, would handle my issue with care and urgency. He explained the two transmission flush options and elaborated on the differences.
I got there at 6PM and Paul and Brian took my details down and immediately begun working on my car. I explained my fury from the previous Jiffy Lube and they apologized profusely for the offensive service. They also advised that they would not be able to offer the more expensive of the two transmission flush options because of how high my mileage was. They said I could go elsewhere to see if I could get it but as time was of the essence, I took their word for it and was happy to select the cheaper option.
Ron, Paul, Brian and an Asian gentleman whose name I could not catch SAVED MY NIGHT. They told me that my tires had too much air in them and removed it at no extra cost. The flush itself took no more than 20 minutes. When they returned my car to me, they even opened the door for me. Who would’ve known Id learn that chivalry wasnt dead at a Jiffy Lube?
Its been exactly a week and I have not had a problem with my car.
I am truly appreciative of all the hard work and dedication provided by the men at this location. Great work and greater customer service! Highly recommended.

Fast, friendly service. Needed to get my oil changed before I drove up for my cousin’s graduation in Ithaca, NY. Came in about 9AM and there were 3 other people in the waiting room. They pulled my car in about 2 mins after I sat down and then called me out about 3 mins later to go over the services I needed /​opted out of. I paid and was out of there about another 6 mins later. I’ll def be coming here more often to get services done and keep a somewhat better care of my car

Let me start this review on a very positive note. Everyone here is absolutely nice. As soon as I pulled up to the lot a lady greeted with such a positive attitude that it made me smile. I just got a simple oil change and they hit with me with some stuff that I need but I kindly declined, they don’t push you to do anything you don’t want to do. Honestly if you want a simple oil change (and then some) come over here and get it done quick and fast.

These are the most polite efficient guys! It’s standard jiffy lube… With a smile. I’ve been coming here for a couple of years and never been disappointed.

We had our car serviced here. They were polite and courteous. They showed us everything that was going to be done on the car beforehand so that we had a good idea of what the estimated bill was going to be.
The oil change and wiper blade insert change took less than 10 minutes. Seriously quick. They even gave us a $ 10 discount for being first timers there.
Highly recommended. No shenanigans, just good ol’ customer service.

RIP OFF ALERT!!!
This place has to be the biggest rip of place in the state. I went with my SUV and they kept on comming back to me saying you need this and that… and I KNEW I did not. They have a sign saying $ 59.99 oil change for trucks (suv’s) BUT charged my $ 90. I said why so much they said because the used better oil (even though the sign it’s the upgraded oil).
SO before you pay MAKE SURE you know the cost… BETTER YET DO NOT give your money/​buisness to these people!
RIP OFF

Since moving to Jersey City, and having a car, this is certainly my favorite Jiffy Lube. The one at Newport Mall was closed, and so was the one on Rte. 440. For awhile my wife and I would stop of 95 or some other highway on the way home from road trips, and visit random Jiffy Lubes. Just wasn’t very convenient.
I found this Jiffy Lube about a year or so ago. I have to say it’s not like what you get when you are in the a small town or the burbs, but it is great for the area.
They greet you right away when you pull up. They welcome you politely, and escort you into a small, but clean waiting room. They offer free coffee, ample seating, and a flat screen TV looping current news stories. The magazines are actually up to date here too unlike my dentist’s office where I am reading about the AFL, and not NFL in Sports Illustrated. The bathroom is reasonably clean as well. Certainly not going to take my time in there, but I don’t feel like I’m at a gas station bathroom.
Let’s get to why I go to Jiffy Lube in the first place… to get my car serviced. What I love about this place is that they are quick, but they are also pretty thorough. They take you through all the services, and share the computer screen with you so that you can see they aren’t trying to sell you something you don’t need. As for a sales pitch, there isn’t one here. They put no pressure on you to up octane or add services that you truly don’t need. They explain the benefits of certain upgrades in oil, but are realistic and don’t give a sales line. I can’t tell you how much I love that.
Once they have all the services explained and cue’d up. They go to work. They are very fast which I like. They usually get me out of there in about 30 minutes depending on how many other customers are there (usually 1 – 2), and how many services I have need. When they are done, they ring you up quickly, and pull your car around for you. They go the extra step to put down a protective cover so they don’t muck up your car if their bottoms of their boots are dirty. Nice touch.
My only knock… I would say they are ⁵⁰⁄₅₀ about replacing the sticker in the top corner of the windshield. You know, the one that reminds you when the car is due for another service. They do, however, always remember to reset my internal oil gauge. Guess that makes up for it a bit.
Oh, and if you only heed the advice of one of my reviews. This one should be it. I used to work in a Jiffy Lube back when I was in high school. You’re dealing with an expert here! Lol.