Dunkin’ Donuts

This Dunks is the place to be as demonstrated by the everyday gathering of elderly men. I know dunks always got my back before I head off for a long 6 hours at school. Dong is MY GIRL. She is lovely and greets everyone with a smile in the morning. She keeps the store moving and personally brightens my day. Not to mention they are air conditioned and make a good hang out spot on those sweltering summer days.

I’m a borderline Dunkaholic so this location gets a lot of repeat business from me even though it’s not my favorite.
Pros
–Generally pleasant staff though there’s an occasional rude rushing phenomenon that happens even when it’s not busy.
–Pretty good coffee (most of the time)
–Fast service that doesn’t come across as a continual crisis for the employees.
–Extra sweeteners available for those of us who can’t bring ourselves to ask for all the sweetener we really want in our coffee.
Cons
–No drive thru. I’m pretty sure that my weekly trips would double if there were a drive thru here. But alas…
–Access. Especially during the morning rush, getting in and out of the lot is an exercise in patience, prayer, and parking skills.
I see a lot of griping about the fact that this location has become something of an elderly hangout. Big deal; remember when the mall food court was the cool place to be? However, it feels a little awkward and cramped at times.
I wish they would buy the adjacent lot and expand so that they could add a drive thru (Trapelo is quite busy) and a more seating-​friendly floor plan. Until then, I’ll still grab my year-​round iced coffee here.

The reason I’m giving this one 2 stars instead of 3 is the parking situation. The Dunks itself is actually quite nice. It has a nice, clean «dining area» with a big plasma TV. The staff has been generally pleasant and usually gets the orders right, which seems to be a problem with most DDs.
However the parking situation is pretty bad. There’s about a half-​dozen spots in the front section of the lot, which fit just fine. But the back area is way too narrow, making it tough to maneuver. Plus the spots are on a slant, but for some reason most people decide to park straight on. It’s just a very very uncomfortable parking lot.

Better atmosphere than most dunks, especially if you want to sit down there. (they have a TV) Volume is good enough that the coffee stays fresh. Staff are quick and smarter than other dunks in the area. (Believe me the ones in Boston have some real idiots at them.)

Coffee tasted burnt the two times we went here. Go to the one at main and rt60 instead.

Consistently bad service. My order is incorrect at least 50% of the time, which is far too often when I’m only asking for 2 blueberry bagels.

Could do without the «old guy gathering» — can’t understand how bad life must be to hang out at «Dunkins» rather than do family stuff.
The staff knows their stuff… fast. I would ask the owner of the franchise to pay the girls more — thought one was going to shiv me

Flat screen tv. Awesome.
This Dunkin had GREAT parking until the blood sucking bank next door stole half of the parking spaces behind the store.

5 stars just for mary. How many dunkins are there where everyone is on a first name basis with a sweet little old lady who calls everyone sweetie. She opened a half hour early this morning just for us plow drivers cause she knew we were all beat. She’s a coffee saint.

There are two Dunkin’ Donuts in Belmont, and this is the superior one. The coffee is always a bit tastier and the atmosphere slightly more enjoyable. As with all Dunkin’ Donuts, the coffee is good and the donut/​muffin/​bagel fare is acceptable.