Tobin & Sons Moving And Storage

I am shocked that this guy isn’t in jail for fraud. Expect to have 50% added to your estimate when you get your final bill. The movers will threaten not to leave until you sign it and they take you to court instead of return your calls. Like an idiot I agreed to compromise which is what I would have been willing to do anyway and it hurt my perfect credit score. 6 other people were also in Peabody court that day with the same story. I should have let it go to the judge and not compromised with their lying attorney. AVOID THESE CROOKS!,

We hired this company may 2013. We had one previous nightmare move with a small local mover so were scared to death. This time we decided to be «smart» and hire a local agent of a giant national company– Bekins Van Lines (Tobin and sons)
What a disaster we had. The damages. The massive loss of $ 1500 of frozen and refrigerated food (from 2 large 20 cu ft refrigerators). And the down right dishonesty of statements we carefully questioned in our initial estimation meeting
And the non stop fighting between the recently rehired project Msnager and the two hard working assistants Two days after our move, this manager was fired.
Even my husband called and spoke to our estimator/​mover manager — co-​owner with his brother of the company. My husband is an attorney and he lied to him too .
If I wrote all the detail of each horror this review would be impossibly long and this never get published. So I will share only a few items
Insurance:
He assumed us for such a short move to do 16 cents on the dollar of value. He was warm effusive polished and I got swept by the giant seal of approval called BEKINS van lines He failed to tell me that if I PACKED the boxes, then NONE of the contents wd be insured Marathon movers’ outstanding saleswoman Cathy later informed me of the entire careful structure of proper insurance — too late for me.
Damages: we had a large wood antique Chinese more primaries grand cupboard with two large doors — they cracked one of the hand carved peg/​hole system of connectors — extremely difficult to repair
We have a solid mahogany 1910 bedroom set with two glass topped dressers — tops beveled hand curved to fit the top perfectly
made half inch thick They packed wrapped them so poorly the lower dresser (w matching mirror) top was completely cracked on one side Irreplaceable
The tall dresser had scratches gouges on legs corners Worse the crew manager remained in the truck during the entire load process. Sitting around. Never came in to help. And did one if the worst stacking/​fitting if boxes items in the truck I have ever seen
Finally I packed all the frozen food just as they started loading. With large labels. The crew manager grabbed all if them and put them way in the front of the truck when I had just td him to have them put in last — quickly accessible He did the same thing w our luggage which had items we needed immediately
When we finally arrived at our daughters new one bedroom at Presudential estates in Quincy we found the keaSing agent had misled her. Never actually allowed her to see the unit and had just shown her father and her a paper drawing floor plan. When we arrived I realized it was way too small so the move in was cancelled and Everyting had to go into Tobins storage parking lot for 10 days until we located a new apt
In 15 minutes we found a hotel room at Martiott residence Inn, Danvers MA — just 3 miles from Tobins. But the crew manager refused to wait and left in. 5 minutes w all our food stuck in the front end of his truck and all our suitcases
What happened the next day at their office was horrific. With many lies and then the refusal of giving me a copy of our original contract He was on the phone with his lawyer a long time .
I was unable to fight them. Report them for when I returned home to Minnesota my husbands brother died of cancer and I had to jump into a 5 month project getting my own home on the sale market Then the 5 th month my husband became very ill for the next 5 months
Monday I am moving my daughter to the NE Bronx kn New York. I have rented my own 22 ft Penske truck. And through a wonderful old friend have hired two of his good honest friends to help move drive and a little packing. I will put all if us up in a marriott courtyard. Feed them. Then put them in a train back to Biston. Total cost w b $ 3000 –if I were to hire a Mover the cost would be $ 6000 plus… «pay by the hour». Their quotes are ALWAYS low.

This moving company is horrendous. We were told when we received our quote that if we were to move what we could the price would go down. We spent 2 days moving all lamps, all artwork all kitchen contents, everything in all closets, and 3 dozen boxes. Bear in mind as you read the rest of this that the price went UP $ 400. The movers places two mats with spikes (that go under office chairs on rugs) facing up in random hallway. I was walking didn’t see mats and fell putting 2 dozen holes in my bottom forearm and palm. Bleeding everywhere I brushed it off thinking mistakes happen. Then they tried to move a huge couch by my new 42 inch plasma. The space was so small they should have moved the tv but didn’t and the tv smashed everywhere. They took 45 min to back a truck into a parking spot at my new place. 45min they wanted me to pay for! Now their unloading the truck into my new place. I have 2 $ 450 office book cases 6 mos old, the was one shelf broken off of each one. Broken to the point where I can’t even put them back on. Then the brought in my daughters brand new $ 400 book case that matched her bedroom set and the entire back panel was cracked and the trim on the side was split also. The took an hour to put together my dining table. A table that the jordans furniture men set up in ten min. I had to assemble my vanity after searching for 2 hours for the screws. Then to top it all off they took me to court because I refused to pay. This is a horrible terrible company. No sorry no nothing from them. Stay away!!!