WhatsSup Stand Up Paddle Surf and Kayak

They were kind of hard to find, there is hardly any parking near their stand, we got there right when they opened at 11 on the weekend, the gals were very nice, but they gave no instruction on how to work their kayaks (guess we looked like old pros…) They included PFDs and helped us get settled into the kayak, but it was all us after we were both seated. The seats in the kayaks were insanely uncomfortable and the foot peddles were non-​adjustable (mine were just broken). But the area to paddle was so beautiful! All the wildlife and water made this a great and super easy paddling trip! You can even get out on Lake Washington!
The only thing that I wish I had known before we headed out was that we had gone over our time by 30 minutes and they still had us pay for an extra hour. Maybe do the extra cost by the time out, not just round up and have people pay for another hour plus tax. Because if we had known we would have had to pay for a full hour, we could have gotten maybe another 30 minutes in.

Wow! What an amazing Pacific Northwest adventure! I just moved to the area from California and was interested in doing some paddleboarding — an activity I have grown to love. When I discovered WhatsSup was literally in my backyard, I thought I’d bring a friend and check it out.
They have two locations, one at Log Boom Park on Lake Washington and the second on the Sammamish River in Bothell. We decided on the latter. They have an awesome set-​up in the park right beside the public dock — super convenient! They work out of an air-​stream type trailer with their logo printed boldly on the side making it hard to miss. The staff was extremely friendly, the rental comes with a PFD, and the price was hard to beat at $ 18 for the first hour and $ 12 each additional hour.
The staff helped us launch off the dock and gave us some nifty tips as well as recommendations on where to go and what to expect to see. We decided to head toward the right, which would eventualy take you to Lake Washington (about 2.5 miles they mentioned). The Sammamish River was so calm, beautiful and majestic. You are completely submerged in nature. Above you, bald eagles soar and beneath you we saw ducks and river otters! We even saw herons/​cranes perched along the river. You don’t even feel like you’re beside the 522 highway because it was SO QUIET.
I highly recommend visiting these guys! It is perfect for families, group events or even a fun date! We had such a fantastic experience, we will definitley be back! Next time we will try their sit-​in style kayaks and paddle all the way to the Lake!
Happy paddling!

If I could give zero stars I would. WARNING: This place doesn’t allow dogs at all. Even service dogs. And they’re hard to find. None of which is mentioned ANY WHERE on their website or at their little hut. At all.
My husband, our two service dogs, and our friend went to go Stand up Paddle boarding. My husband was in the car with the dogs enjoying our AC, waiting for me to pay before they came down to the water.
I signed the waiver for myself and specifically mentioned that we had our dogs with us, in the car (it was 90 degrees outside), while signing the waiver. And again I mentioned our dogs going with us as I looked at prices and then handed over my card. When we came back with our 10lb Shih-​tzu dog and .5lb puppy, they THEN said we couldn’t go out on the water with our dogs. Then they said we could, and then they called the owner and asked HIM and he said no. It then took over thirty five minutes for NO refund to be issued, and we had to call the owner and we were told by his workers it would take a week to get the refund. I lost my cool at this point, and in curt tones informed them that it was not okay that they took my hard earned money for services not rendered, and they rudely interrupted me sayinf I never mentioned the dogs (at which point I pointed out both instances that I mentioned the dogs) and I wanted to talk to their boss.
My husband then called Steve (the owner) and spent fifteen minutes on the phone working on the refund. At the end of this phone call, where my husband was incredibly friendly and polite, he mentioned to the owner that he should post a sign saying «no dogs allowed» so people like us would know in advance and avoid the hassle. At which point, the OWNER said, «There’s already too many signs up, we don’t have the space for that.»
What!!! There is plenty of air space to inform people verbally, there is a website, and there was plenty of space to try and sell beverages, but not to allow for three words saying, «No Dogs Allowed!!»
I was finished with this place and really upset that they wasted over an hour of our time in person and extra time on the phone. I was proud of my husband for not losing his cool, as I did not keep mine in person.
The long and short: Don’t waste your money, gas, or time.
Also, the first reviewer, is the freaking owner.