Melton Design Build

I called this company on 9÷25÷2015 to get a quote for one of three additions to my home in Boulder. I was very disappointed and, quite frankly, flabbergasted, at how I was treated and made to feel like my particular project was beneath them to even consider. After wasting a good deal of my time getting personal information about me and hearing about one of the projects (master suite above our existing 3 car garage at our primary residence), the representative turned very indignant when we asked to have a representative come out in person to discuss the project rather than spend so much time on the phone trying to describe the project to her. After insisting that we be able to meet with a qualified agent of the company to discuss our project and in person, she proceeded to tell me in no uncertain terms that she didn’t think our project or personalities would be a good match for the Melton company. I’ve worked with three design build companies in the past 8 years on various properties we own with great results… but this is the first time I’ve experienced a company that attempted to make me feel like they were doing me a favor in just taking my call and allowing me the opportunity to be graced by their magnificence. Wow! To say I was taken aback by this attitude would be an understatement but better to find out now then after handing over our hard earned cash. I will be sure to share this experience with all of my friends and associates looking to build or remodel. Keep up the good work Melton.

I cannot speak highly enough about Melton. We took multiple bids to have a remodel done to our small business and Melton was the only company willing to work outside our business hours in such a way as to avoid us having to shut down. Erik Carver led the bid process and was professional, detailed and communicative. He was extremely thorough and receptive throughout the entire bidding process and really took the time to understand what we were after. Once the project began Matt Fitzrandolph took over the on-​site management and was incredible throughout the process taking the time to tend to every detail and keep us informed. Both he and Erik were incredibly responsive to questions throughout the entire project and it was clear that they had thoroughly vetted their subcontractors, all of whom did exceptional work and were equally professional.
The final product of the remodel was everything we could have hoped for and has positioned our business for our next chapter. We couldn’t be happier!
I offer Melton Design Build my highest accolades and would eagerly recommend them to anyone looking for custom design and build for their business or home.

Amazing contractor! We had Melton Construction restore our old home and they did an amazing job. It was a large project and the organization of the project manager helped it go smoothly. Their architect is so talented and so creative. Every one of their subs respected our home and did such an amazing job. The Melton staff was always available to respond to our questions, needs and concerns. We are thrilled with the service and results that Melton Construction provided us — and most important the project was on schedule and within the budget — when does that ever happen???

Melton just helped us increase the energy efficiency of our 1901 Boulder home in Newlands. We had them blow in insulation into our basement and attic, as well as seal our exterior doors.
They did an incredible job. It cost exactly how much they quoted us up front. They showed up each day when they said they would, and they were friendly and respectful of my home. Everyday when they showed up, they told me what they were going to do, and asked if I had any questions, and did the same each evening when they left for the day. I felt very in the loop about what was going the whole time. I’ll absolutely hire them again.

Overpriced, shoddy work, lack of communication.
We hired Melton Construction to do some energy improvements on our older home, including installing a new hot water heater, sealing air leaks in the attic and other areas, blowing in attic insulation, and repairing a large hole in the drywall in the garage from a previous plumbing leak. They were more expensive than the other contractors but at the time of the initial interview with them they seemed to be more knowledgeable than the other contractors we talked to, and very professional. They kept us posted by email and phone about the start date, and were accommodating about adding more work– we also decided to have them wire in 3 new light switches while they were there, so that this work could be done in the attic before the insulation was blown in. They started work when they said they were going to, and kept us updated on their progress. On day 3, when they were supposed to be done, they had finished the majority of what they were supposed to do. However, there were still a few more details to be finished, including taping and mudding the new sheetrock in the garage, installing pipe insulation on the water heater (which came with the water heater we had purchased, but then disappeared/​got thrown away), and installing the remainder of the outlet gaskets, as well as doing the final blower door test to see what impact the energy improvements had made.
Up until this point we had been fairly satisfied with Melton’s work, but at this point, after putting up an advertising sign in our yard without our permission, they completely dropped the ball. Despite repeated communications from our end, we heard nothing back from our project manager for 5 full days. A couple days later (a week after they were originally supposed to be done) they did come back to do the final work, but it was then another few days before they finally told us the results of the blower test. The original goal, stated in our contract, was a 40% or more reduction in hourly air exchange (house air with outside air) — from a starting point of 98%, they verbally told us they were confident they could get our house down to about 50%. The final test showed only a 29% reduction, to a final value of 69%. We were quite disappointed with these numbers, particularly after the amount of money we spent to improve our energy efficiency. Also, one of our main concerns that we communicated from the beginning was that our basement area stays very cold/doesn’t heat well– this has not improved at all either. I emailed our project manager with these concerns and have yet to hear back. Also, just today when I was going to change out the large faceplates the electrician installed for smaller ones, we realized that the electrician installed the incorrect type of electrical box on 2 of the 3 new switches they installed, and both of these were crooked/​not level as well, which is very disappointing and unprofessional.
Overall I would not recommend Melton Construction to anyone, and I would not use them again. They are overpriced for what you get– at first glance they seem knowledgeable and professional, and they keep this us until they are almost done, but then they drop the ball and don’t follow through with the details, don’t stick to deadlines, don’t seem to care if their/​your goals were met, and are poor communicators.

Melton Construction stepped in to finish our business build out when our previous contractor damaged our space, quit, then filed bankruptcy. We were immediately put at ease with their professionalism and time management. This was not an easy task as we were completely distrustful of the industry after our experience with the first contractor.
I would not hesitate to use them again for a business or home remodel. I have also recommended them to friends and family.