Silberman’s Army & Navy

Worst service I have ever seen from a retailer. I ordered two pairs of jeans on the 21^st of November and as of 6 December I still haven’t received my order. Wondering if I’ll ever receive them.
Will never order from them again! You would be wise not to either.
If your looking for more reviews about this company, look at
Very negative there as well.

yeah, pretty negative experience for me too with an online shoe order. In order to qualify for free shipping, I ordered a few extra things to get over $ 100 total. It’s now 11 days later and I get an email that says the other items are only now shipping (way late) and that the shoes are back ordered over a month… would have been nice if they told me they were back ordered before I gave them my money. I called and the person I spoke with could have cared less, no effort to apologize. She basically said that’s just how they do it, they don’t tell customers if something is back ordered when you order. Can’t cancel the order now or I’ll be hit with $ 17 for shipping the extra crap I didn’t really want in the first place. Hopefully the shoes aren’t factory seconds as someone else experienced. Will update when I get this all resolved.

I ordered a pair of Georgio Brutini shoes. When I received them, I opened the box and found one shoe had a very obvious defect. The front seam between the upper and lower was misshaped molded plastic and made the shoe look cheap and bad. It was very uneven and must have been a factory second. Anyone could have seen the defect. I immediately closed the box and returned the shoes untouched with tags still on, using the enclosed label. I received confirmation the shoes were received back at Silberman’s the very next day. UPS sent me confirmation. I waited several days and did not receive a refund. I sent an email to Silberman’s and they responded saying they had received the return. I sent another email and again asked them to issue a refund. They sent me another email just to say it would take 30 days. Plus, they are going to charge me for the return shipping. I am still waiting for the refund. I have filed a credit card claim.