Brooklyn Tech Guy

Peter was extremely helpful. Today I had a scary adware critical warning that included a number from Apple, which I called. They told me they would need to transfer me to a network specialist because my home network was «infected». The network specialists said they were from Cisco and they would fix all my problems for just under $ 500.00. I declined and hung up. I did some research which showed that Cisco does not provide consumer support anymore, so who knows who they were. However, further research showed that my computer may have been vulnerable during a recent download of Adobe Flash, so I updated that software as recommended by the security alert on
. Then I called Peter who saved me hours of work re-​installing my operating system and who knows what kinds of fees by sending me to the shareware site
. I will definitely go to him next time I need computer help. He is an honest, helpful and knowledgeable guy.

Couldn’t be happier!
My wife has been dealing with trouble with her Mac laptop for some time now and no one could give me a straight answer. Not only did Peter give me great advice, he responded right away! Its good to know there are still good honest people out there who are willing to help without bleeding you dry.
Great honest businessman. He really knows his stuff.

Peter helped patch up my aging iMac with a RAM upgrade and new backup drive, and retrieved from an old external drive a bunch of photos and documents I thought were long gone. He was also mindful about keeping my expenses on replacement parts within reason and walked me through a few things over the phone, thus saving me the cost of having him visit. He’s punctual, efficient, and a super nice guy. I am never hauling a desktop computer to Manhattan for repair again!

After getting a bunch of adware on my mac I called a computer repair place in Ditmas Park and was told it would cost $ 150 for removal of the offending software and that I would have to leave my computer all weekend. I called Peter for a second quote and over the phone he pointed me to
, where it takes all of 2 minutes to download the software that removes all the adware for free (and an optional donation). I am so grateful to him and will call him for all computer issues in the future. Great businessman and very nice person.

Thank you Peter!
I had adware on my computer and couldn’t get rid of it… One service –who sounded mighty friendly — offered to fix the problem for $ 180. Peter helped me in 2 minutes by showing me a youtube video. Thank you for honesty and helpfulness! I will go to Peter and recommend him to anyone who needs help.
Nice guys do finish first.

Here’s the note I wrote to Peter after his visit:
Hi Peter,
Great meeting you yesterday! The computer seems to be running much more smoothly now! I think you saved me $ 2k. Thanks! I ordered that drive you recommended, and I’ll start saving up for the inevitable new computer.
Gratefully Yours,
Alex
Peter arrived on time, was friendly and communicative, and really helped salvage my Mac. I’ll definitely be calling him in the future for help with my post apple-​care products.

Peter was very pleasant, prompt, and accommodating. His price was extremely fair, and he had a very relaxed demeanor. He helped us order the part needed and made sure it got shipped properly to our office. He also extended his help should anything else arise related to the issue or any others. Highly, highly recommended.

Peter really helped me out of a jam. My work computer was totally frozen with some malicious site that did so many pop ups that I could not even open my browser. I called him and told him I was in the middle of a deal and HAD to get back online. He agreed to come 2 hours later. Then he called me back 2 or 3 times asking me to try various fixes that he walked me through. One of them worked thank god and I was back online 30 minutes after our first phone call. Definitely comes highly recommended.

If Unilocal allowed users to give a one-​time sixth star rating, BTG would get mine.
Smart, professional, and incredibly helpful.

Peter did a great job fixing my Mac. He knows more than any other tech guy that I have ever met. He is great at explaining complex things in a simple way and he’s just as good with phone support and follow up. If you have a Mac and need help, this is your guy.

I should start by saying that Peter is really good at what he does. Not only from a technical standpoint — he keeps on top of all the latest developments — but he’s also a genuinely nice guy and he’ll take the time to explain what he’s going to do before he does it. Which is more than I can say for a lot of his «competitors.» His service hearkens back to the days when doctors paid house calls — and let’s face it, isn’t that what we’re all yearning for? A little capital S Service?
Don’t hesitate to give him a call.

This guy is REALLY good … beyond my expectations. I have many years experience with Macs. More than I care to count, at the moment. And I’m pretty competent about getting a Mac up-&-running when it suddenly decides to crap out. But when my current iMac (which is already 5 years old) started to crash at every turn, I knew I needed a second pair of eyes to look at the problems I was having. He was an incredible help onsite; and he also researched some of the problems I was having, on his own time … & he offered insightful solutions. I cannot speak highly enough about Peter … He was knowledgeable, helpful, and gracious. I used him for my old computer, and I intend to use him to help set up my new computer. He is truly my go-​to guy for Macs !!!

Peter is great. I’m just tech savvy enough to know when someone knows their business, and Peter will absolutely be my first choice.
1. Prompt return of my intro email (also responsive to txt and phone)
2. Appt within 48hrs
3. Called because he was running «late» ie, less than 5 minutes.
4. Immediately assessed the wireless issues in our old, funky building, and within 30 minutes had everything up and running beautifully.
5. Looked for ways to save money.
6. Total cost was very reasonable
7. Peter is a very nice guy and clearly takes pride and concern with his work.

I thought I just needed a little help with my Mac, but Peter from Brooklyn Tech Guy was able to fix a wonky WiFi, clean up all the cables littering my desk and give me some excellent buying advice. I was about to buy a new computer and Peter gave me some convincing reasons to make some minor upgrades to my current system because he is in the know and says new models are coming soon. He saved me from a potentially thousand dollar mistake. He is smart, personable, knowledgeable and the best tech I have ever met. Kudos to you, Brooklyn Tech Guy.

Peter is fantastic. I’ve used him a few times now and he’s always professional, friendly & efficient. My first problem was a long-​running problem — I have a very large music collection (150GB+ & always growing) & my hard drive was close to running out of space. The standard Genius bar response (export itunes to a remote drive) did not appeal to me: if the point of having a laptop is portability, why would I want a solution that would require me to carry around the laptop and another device? So I tried to rearrange the library on my own with some of my music files were on the laptop & others were in a remote drive. After about a year of doing this, itunes lost 70% of my music files — all my music was listed in itunes, but the actual files themselves were lost. Turns out itunes is very particular over where the actual files live, & with all the rearranging I tried to do, I unwittingly spread the files over hundreds of folders and subfolders. It was a horrifying mess. Peter came over & reorganized all my music files first, then installed a higher capacity hard drive, and pointed me to easy backup solutions. Wouldn’t you know it a few months later, my motherboard died (2006 macbook). Peter again suggested alternatives and considerations to take into account for deciding whether to go through with the repair, or whether to buy a new computer (including where to resell parts). He says it best on his website: like having your own personal Genius who also makes house calls. He’s also an Apple-​certified consultant, so he’s got the corporate seal of approval.

Peter is great! I called him to help transfer data from my old (and BROKEN) PC to my new Mac. He showed up at my house and was finished with everything in less than an hour. Great guy, very knowledgeable, and very reasonably priced. I will call him for all my future mac needs! Thanks Peter!

This is your guy! Not only does he know his stuff — he comes with hardware that helped diagnose and solve our network problems. I had been through 2 other tech people –both unsuccessful. Wish I had known about Peter first. Amazingly knowledgeable and flexible in scheduling. Great follow up.