Different Spokes

I have been going here for a few years now. This store is a convenient stop between the commute from my place to Manhattan. The staff is knowledgeable and friendly.
I usually only buy parts that I need and fix them, but there has been a handful of times when I didn’t have the time or tools to do it myself. Every time they fix a flat, they do it quickly and they check for any sharp debris, gears that could’ve caused the flat.
I would recommend this bike store to everybody! I want to see this store prosper!

I have only came in for minor bike repairs during my commute to work, and I have never been less than satisfied. While I would generally prefer to replace flats by myself, on my way to work, I just don’t have the patience. Each time I have been here, the workers quickly (i.e. immediately) started working on the bike and giving the bike due care and attention. Some shops don’t check for glass and other things, but here they dotted every i and crossed every t.
The second time I came in, the guy fixed my breaks quite well and detected a number of problems that I feel many bike shops would simply ignore when trying to deal with just the symptoms. Furthermore, the mechanic notified me of parts that would have to be replaced without being pushy and saying that I should buy them now.
When you are in need of a quick fix to a problem, this place is quite adequate. I can’t comment on the bike as a place to buy a bike, but as a repair shop it is all I need. Furthermore, I find the prices to be reasonable. To the guy who complains about $ 7 inner tube below, I would say that this is a fairly standard price, although $ 6 is preferable. In short, there are MANY bike shops that charge this amount.

SO OVERPRICED AND RUDE!
I went here for a flat fix, it was $ 14. Ridiculous, but I was in a hurry and paid it. While they were fixing it, they wouldn’t even look at me or talk to me. I asked them if there was glass in my tire and they just gave me a dirty look and resumed speaking only in Spanish to each other.
ONLY TWO HOURS LATER, ANOTHER FLAT! I called them to let them know I was coming back and they said they would have to charge me. I was annoyed but still went back there. It was a pinch flat caused from improper tube installation. I pointed that out and they said it was MY fault and I must have been jumping curbs. Jumping curbs?! What? A flat two hours after installation is ridiculous, when I haven’t had any flats in months. They charged me $ 7 for the new tube even though it was their fault. I wanted to argue with them but I was just too tired.
GO TO ANOTHER BIKE SHOP, THERE ARE PLENTY! I love Affinity for flat fixes or Bike Smith. Even B’s Bikes is cheaper and MUCH nicer and they do a great job.

I stopped in for a flat fix /​tire replacement a few weeks back after rolling over a screw in the road. The bike mechanic who was working that day noticed that my chain was a bit squeaky and gave me a quick tune up on the house too (tightened up and aligned brake pads, lubed chain)! Nice guys!
The shop is small and has a basic selection, but it’s a pretty convenient location if you commute over the Williamsburg bridge.

Significantly overpriced. Poor customer service.
Looking for parts or need something done? Look elsewhere. Everything here is priced 1 ½ to 2x as expensive. I mean right down to small things like inner tubes and patch kits. If you’re rich and don’t care — the guys might be competent mechanics — I don’t know.
Examples:
I dont’ know of ANY bike shop that charges more that $ 6.00 for an inner tube. You can buy them for as little as $ 4 if you know where to go. These guys charge $ 7!
A patch kit costs $ 6 here — I held off and bought the same Park Tool kit for $ 3.50 at Brooklyn Cycle Works.
Because I was lazy and wanted the convenience, I went here yesterday, grudgingly to buy an inner tube. I allowed myself to be cheated on the price — but I thought the product would at least be ok… wrong.
In a once-​in-​a-​lifetime event, I opened the inner tube box and found that there was a perfectly rectangular hole in the tube. I brought it right back. I had it in my possession maybe 10 minutes. I asked, not for my money back — but to exchange it for a new tube. The dude wasn’t having it.
That $ 7 will be the last money I spend there. you get out of me or anyone I can convince to go to Landmark bicycles instead.
Moral of the story — GO TO LANDMARK BICYCLES INSTEAD.

I’ve stopped in numerous times and the guy always helps me with whatever I need. Flat tires, tune-​ups, new gear, advice, whatever I need. Never felt bad about dropping $ at this spot

Beware! Lying, slimy owner! Quoted me a price for a new hub, then raised the price after fixing it without asking me first. He lied about the parts he was gonna replace and put cheap hub on. Bikers beware! Stay away from this place. RIP OFF!!!

Lying owner. Went to buy two bikes, quoted us a price, and we ordered them. They made us come back hours later, and then raised the price $ 100 per bike.
Womp.
In short we bought the bikes from another store, do not trust them.

As a «crappy ten speed» Greenpoint commuter, most of my experiences with bike shops in north Brooklyn have been undignified at best, shame-​inducing at worst. Even when a shop mechanic is willing to listen, overcrowding tends to make me feel like I’m really imposing on their time. As someone eager to learn about their bike, and happy to generously tip a bike shop employee for their time spent answering my admittedly stupid questions about their bike, I’ve always been disappointed by the discrepancy between demand and supply.
So, yesterday morning, when my back tire almost came out of the drop outs on the first stretch of the Williamsburg Bridge, I was dreading trying to find a shop that would (a) be open at 9:30am and (b) do more than tighten some stuff up and send me on my way (which had happened at a shop twice this week, when I took it in because something felt off).
Walking forlornly down the bridge, bros whizzing by me at smugness levels exceeding the legal limit, I remembered passing this hilariously-​named shop right next to the BQE. It was open!
I walked in an explained what had happened. The mechanic (whose name I rudely did not ask) took a look at my drop outs and immediately asked if the bike had been hit by a car recently. He said my right side was completely dented inwards, making it nearly impossible to align a wheel, not to mention super dangerous to ride. It had only become noticeable because the day before, I had knocked it out of alignment messing with my breaks. I would need a new wheel.
Frankly, I’ve been warned by many a more experienced cyclist that shops tend to be overeager in replacing parts. This was not the case at all. This guy charged me basically the absolute minimum for the brand-​new wheel, not to mention straightening out the frame. He even called me to say he had finished it sooner than expected.
I realized riding away from the shop that he ALSO taped down my peeling handlebar tape, AND cleaned and greased my chain.
Anyone looking for a normally-​priced, friendly, no bullshit shop would do well to try this place. They are cool

Excellent service, very pleasant guys, who knew what they were doing and didn’t talk down to me for being a girl. Pretty rare in a bike shop ! I highly recommend this place

Nice
Guys but
The language
Barrier and
That they tried on wrong wheel loses a star.