Home Decor Furniture & Lighting

This store is full of liars. There’s no exchange or return policy. Stay away!!! Bring your money somewhere else. Never Again.

Stay away from the store, their exchange policy is NON EXISTENT! Too bad, I have to take them to court now, what a waste of time

I came in to buy a glass table, first off. Everyone is always sitting on their phones.
I then asked how much something is, they told me 300 $ without looking at the catalog. Then I came up to another to ask the price, to check the catalog. He told me 400 $, Without looking in the catalog.
A Glass table not worth more then 250 is going for 400 plus tax in this terrible shop. Always empty.

Stay away! This place is the worst. Waiting 3 months on a delivery they said I would get in 1 week. Once they get your $ you could forget about getting your merchandise. I requested my $ back, they wouldn’t refund and I still didn’t get my merchandise. Then when I call up to ask about delivery date, they yell at me. I am an 80 yr old woman. Would they treat their mother that way. Despicable!!! They promise you everything and then they don’t deliver. Konstantine is the greatest con artist around.

There’s nothing to say about this place but H.O.R.R.I.B.L.E!!!
1. We ordered ONE!!! piece of furniture and it took a month and a half to get to our home.
2. While opening the packaging, the moron put a big slash in the back of the cabinet we ordered.
3. Getting in touch with someone is like trying to reach Obama himself!
4. The man who sold it to us (Kevin) LIED! Straight to our face saying not only will they notify us when there on there way (wich is the only thing they did right), but he was going to PERSONALLY check the merchandise and make sure everything was in A1 shape. Come to a suprise he lied about that. The shelves and handles from the cabinet were not there. So much for $ 270!!!
I wouldn’t recommend this place to the Devil himself.

THE WORST CUSTOMER SERVICE EVER!!!
I refuse to spend any more of my energy on these people so I am not going to write about my awful experience. However, my experience is very similar to the first reviewer.
Beware

It’s normal to order a bedroom furniture set and then have the final piece delivered TWO months later with FOUR delivery attempts right? No? I didn’t think so either!
What I thought was going to be a quick and easy purchase and delivery of a new bedroom set turned out to be a nightmare. I placed the order on a Sunday and was told I could get the furniture delivered the following Wednesday (10 days) because they only deliver to Queens on Wednesdays. So there was no flexibility for evening or weekend deliveries to Queens.
Delivery ONE — Two of the 7 pieces of the set was delivered damaged. They had huge cracks in the dresser and the nightstand. AND they were missing the mirror. So… they had to schedule a 2^nd delivery in order to replace the damaged pieces as well as deliver the missing mirror — even though I asked that they schedule my delivery when ALL pieces were available since I had to stay home from work in order to accept the Wednesday mid-​day delivery.
Delivery TWO — They brought the mirror and nightstand but forgot the dresser! That was the 2^nd time I stayed home from work to accept the delivery! I was beyond upset. At an attempt to rectify the situation, they re-​worked their delivery schedule so that they can deliver to me first thing on Saturday morning.
Delivery THREE — They came Saturday morning to delivery the dresser excect they arrived with the WRONG dresser. I was fuming. I arranged my Saturday plans around accepting this delivery and it was all for nothing!
Delivery FOUR — This is now the THIRD day I had to stay home from work in order to get the final piece of my bedroom set. They FINALLY got it right.
4 deliveries, 3 days home from work, 7 piece bedroom set, 2 months lapse time from purchase to finally delivery.
Was it all worth it? NO. I will not be purchasing here again. They have no type of organization and the communications are lacking between the store, the warehouse and the delivery men.
It was a true headache.