Pure Cleaners

If you’re just getting some ikea dishtowels washed and folded, and you don’t need them for pick up on Sunday or Same Day, then go for it. BUT if you are considering Pure Cleaners (aka Fulton Cleaners) for Dry Cleaning and Alteration Services for any nice pieces, I’d keep looking. I had to learn the hard way.
I moved to the neighborhood approximately six months ago and have used Fulton Cleaners five or six times since then. At first it was cool — just testing out their drop off laundry services — and I found them to be pretty average on that front. That’s why they get two stars vs. one.
But then I brought in a few designer pieces for dry cleaning. Things got shady. The first item was a Burberry trench that went in for dry cleaning and to have the interior pockets re-​sewn. The man who works there rung up $ 24 for the cleaning and alteration when I dropped it off. When I went to pick it up, however, the woman who works there added on $ 12 (for a total of $ 36), explaining that the man didn’t know how much to charge. They also didn’t fix one of the areas I’d requested because they didn’t have the thread to match it, but still charged me more than they’d initially quoted for the full job. Uh, ok.
The next time I went in they charged me $ 18 to dry clean the SAME DRESS they’d previously done for $ 10.75. I actually walked back down to the shop after that one to ask why they’d nearly doubled the price for the same service. ‘It has lining,’ the woman said, and played dumb when I explained that they’d already cleaned that same dress before for half as much. It’s not like they have their prices listed anywhere for reference, so fool me twice, shame on me. I left and resolved never to go back.
But then I did, because I’m lazy, and it’s the closest to my apt, and it’s not like we’re talking about huge sums of money here. I just resolved to pay more attention to what they’re printing on the green tickets. On that occasion they lost a button on the front of a jacket I’d dropped off for cleaning and to have the buttons reinforced. I’d foolishly pre-​paid the full amount for the service before I picked it up, and then they actually refused reimburse me or find a similar-​looking button and fix their error. The woman who works there did say that I could bring the jacket back if I could source a new button to match it, and that she would ‘call me’ if it turns up. Riiight. Waiting by the phone…
Ultimately I’m going to try Brother’s Cleaners or Waverly Wu now that it’s warming up, and I’m no longer beholden to the sketchy laundry place on my block. The extra steps will be more than worth it if I can find an honest dry cleaner with transparent pricing who offers basic customer service when they make a mistake.
Adiós, Fulton Cleaners. Call me when you find my button.

They were very friendly and did a great job with both the laundry and dry cleaning I’d dropped off. Minus one star for the dry cleaning being ready a day later than promised, but will definitely return!

Simply put, they’re the best.
The staff is so very kind — their service is genuinely refreshing considering most laundry establishments within the city aren’t the friendliest. But every time I go into this place, the staff is courteous and professional and I trust them with my belongings.
I’ve only used the drop off laundry service here, and every time has been excellent. Great turn around time, and they match my socks and fold my underwear! The only bummer is their credit card minimum is $ 20, but I’m still much more willing to use them over neighboring competitors.

I love new owners and service of this business.
They opened October 2012 as Fulton Cleaners
(Previously it was Pure cleaners by different owner)
and staffs are way more friendly, pleasant and professional.
Even the interior is more inviting and enticing, plants, fish tank…
Can’t compare to previous one.
Correct phone number is 718−622−8949.Fulton Cleaners,
NO MORE pure cleaners, it is gone long time ago.

I can only speak for the tailoring service which was excellent. I had two pairs of new slacks altered, both of which came out beautifully. I believe the woman’s name was Kimmie. She insisted that I put the pants on to be sure the alterations were correct. The cost was $ 12 per pair. A tiny bit higher than I hoped for but was absolutely worth it. I will be returning for any future alterations I need.

Polite staff, fair prices, good service.

This place destroyed an expensive silk cardigan. The cardigan was black and soft for nearly 10 years, and has only be dry-​cleaned. Picked it up today and it’s gray and stiff! Whether they reimburse me or not, it’ still irreplacable, and clearly been in contact with hot water, which is beyond stupid. Walk someplace further for a safer place for your clothes. I think this place was under different management last year and they knew what they were doing.

I went to this cleaner my very 1^st time recently with a mountain of expensive items to clean and all my coats.
The bill was nearly $ 200 in items.
1 of the items was my NEW $ 600 Rag and Bone jacket, worn ONCE and fell in some dust so i brought it in to be cleaned. It was returned to me without the BELT-​which is NOT replaceable and now it is un wearable!
I have gone by weekly and called many times the last month and the owner seems nonchalant about it and I find it UNACCEPTABLE. They do the cleaning ON their property, which means my belt WAS there at some point and someone must have thrown it away as it didn’t walk out on its own.
It has been a month and only was I called back ONCE a day ago about a belt that was NOT it actually.
In the case it magically turns up I will update this review, but until then I am extremely unhappy with nothing to make up for MY loss. Never again! VERY unhappy customer.

Reliable, cheap compared to Manhattan prices & friendly service.
To launder a two-​piece suit is less than $ 15! And they successfully got our a red wine stain from the night before.