Sunset ACE Hardware

I can’t say enough about these guys. I’m one crafty mother… literally…and walk in there every other weekend with questions and paint requests. They always have what I need, and they are always extremely helpful! I don’t go anywhere else!

Always helpful and friendly. If I can’t find something, I can always count on assistance. Paint mixed with precise accuracy, excellent stock for virtually all hardware needs.

This is a run-​of-​the-​mill hardware store. I found one employee particularly helpful as he approached me to see if I needed assistance. The gentleman at the counter was also very friendly. For a small store, there is a decent variety of goods, including power tools, paint, home-​repair items, etc. the layout is nice– open and clean. Thy recently expanded their hours based on customer feedback.

Very overpriced and only have bare necessities for a hardware store. They will not honor any ACE offers or sales, since are privately owned. They hold what people would consider «odd hours» so you have to check the Jewish holidays beforehand. The staff is for the most part helpful, considering the limitations of most stuff they don’t have in the store.

As one reviewer said, this place is always closed. Well, they need to close to observe Sabbath. Ace is running a special on Buy One Get One free gallon paints but they are not participating in the sale. Thanks, but I’ll stick with Home Depot or Lowes next time I think of franchise hardware stores. Also, I’ll avoid any and all ACE hardware stores as they seem to be independently owned and operated so the sales ACE advertises, they don’t honor it!

Went here on Thursday December 18 2014 and Inquired about paint at the register and was told I would have to wait. Me and another customer were the only ones in the store. The other customer was at the register complaining about being short changed and wanted to make sure his credit card was deducted correctly. I noticed three gentlemen behind the front register area, one in front of a computer monitor, another helping the short change gentlemen, and another watching the register person take care of the short changed customer. I also noticed an Hispanic sale person standing no more than five feet away from the register doing nothing so I asked him for assistance, but he told me he could do nothing unless he was given permission to do so from the gentlemen at the register. At that moment I decided to leave because they obviously didn’t need my business.

This hardware store has the largest selection of any similar store in the Ft Hamilton/​Bay Ridge area. Amazing variety, stocked to the ceiling. The store has a slightly larger footprint than any of its competitors and definitely uses the added space to advantage. Bright, clean interior and wide aisles.
One downside: the store keeps bizarre hours! Only open til 6pm on weekdays. This makes no sense to me: between 5pm and 7pm residents are all streaming home from work, and looking to make purchases on their way home. Most businesses stay open til 7 to reap all that profit from foot-​traffic. Not this store!
Even worse, the store is not open at all on weekends. Absolutely insane! This is why for years I never even saw the inside of this emporium. Once I did, the selection and choices in all product lines blew me away. The prices however, are hit-​or-​miss. Some things are reasonable and some are absurdly marked-​up.
But sometimes you are simply in dire need of a particular tool or product and this is the logical place to get it – price or not. Still, the store is usually locked up behind a metal grate whenever I’m passing. Sheesh!