Burbank Podiatry Associates Group

Dr. Wang was thorough and patient. He did not seem to be rushing through the appointment and answered all of my questions. H

Dr Kase and staff are awesome. Go see them they are the best. No more foot or back pain

Horrible experience and a complete waste of my time & money. Made my 14 years old daughter and I wait for over an hour. All I needed was new shoe inserts for my daughter, we had seem another podiatrist before. We walked out with a $ 600 RX for orthodics that is ridiculous for a girl whose feet are still growing. He took so many unnecessary x-​rays. I paid for the visit in full before leaving & now a year later I get a bill from them saying I owe them more money. I am filing a complaint with the BBB and the AMA. DO NOT go to this Dr. He taped my daughter’s foot with tape and charged me $ 70 for it. She took it off the minute we got home. He is a complete JOKE! I

Dr. Kase helped me with several different foot problems… plantar fasciitis, pain in the balls of my feet, and morton’s neuroma. Each foot was different with different pain spots. And sometimes the pain would go away and then come back. It was very frustrating and I had to stop exercising. While it took time to finally diagnose each foot individually, Dr. Kase did not give up and helped me with cortizone injections and orthotics. The injections helped the inflammation and gave my feet a chance to heal. Then once I got use to the orthotics, my feet started feeling better and the pain is much less. I can tell the difference when I don’t wear them because the pain starts to come back. Now I am starting to walk around my neighborhood and beginning to exercise again. I do agree with some of the past reviews about the wait time for appointments… but since I have been seeing Dr. Kase for two years now… I do feel that the office is trying to address the issue and be better aware of the wait time for each patient.

The wait to see your doctor here is super awful, my appointment was at 12pm and was NOT seen till about 2:30pm. This is such a ridiculous wait to see your Doctor for 15 minutes. They seem like they fully book their appointments for the day and it runs through people’s time and overlaps it.

The BEST! Dr. Kase took care of my foot after I had seen another Podiatrist MANY time and to no avail. And he did so in ONE office visit/​procedure. He is extremely knowledgable, friendly, and intuitive… He is as good as it gets. I cannot recommend him highly enough! If there were many more Unilocal stars he would deserve them without question.

The most horrible experience. We were kept waiting for over an hour before he came into the room. Talked down to us without even giving us a diagnosis other than could be this or that, let’s just wait. The final straw was prescribing medication which was $ 1300 & not getting back to my pharmacy for an alternative.
Didn’t get any answers. Waste of my 2 hours

Dr. Kase is a good man and a very skilled physician. My wife and I have had nothing but positive experiences with both he and his wonderful staff. I read a couple of negative reviews that had to do with the time the reviewers spent in the office. While we have never experienced that personally, and I can sympathize with that kind of frustration, I would only add that sometimes delays are inevitable in doctors’ offices. But what’s more important, the quality of the care, or the extra time that it takes to receive it? I’d rather have a doctor who was occasionally running late than one who I didn’t have complete faith in!

I have been suffering from a running injury for four years and pretty much gave up on the idea of doing any running again after months and months of PT and multiple visits to an orthopedic, MRIs and other tests. At my physical, my new doctor said I should see Dr. Kase at Burbank Podiatry Associates, that he was a «miracle worker» and I shouldn’t give up until I saw him. Hopeful, but not willing to get excited, I went to see Dr. Kase. After an initial review and a few follow up visits the doctor set me up with «test supports» for my injured foot. Immediately had to go on a business trip overseas which found me walking 10 miles a day. To my amazement I had no pain. On my return, I was fitted with custom orthotics and they work amazingly. I’m back to walking long distances again and hope to build up to running once more. All this after seeing an orthopedic who told me, and I quote, «You can either stop running or stop walking.» Another orthopedic told me I needed surgery that would result in me being off my feet and in PT for six to nine months. Dr. Kase sized up my situation and with a great deal of cautious optimism told me he though he could solve my issues and get me back on the street. I am pleased to report this is absolutely the case and I couldn’t imagine a better conclusion. Thank you, Dr. Kase.

¹²⁄₁₅ My surgery could not have gone better, the postoperative follow-​up was excellent, I healed beautifully, I am 100% back to active as I was prior to the surgery. Other than not having to have had the surgery in the first place, it could not have gone better. My further follow up with Doctor Kase and this office has been honestly nothing but a pleasure and I have healed excellently. If you require a doctor, having to do with anything related to your feet, do yourself a loving favor and go see Dr. Kase. Your life honestly will be better if you do.
–R

Location is great. Free parking — frankly, this alone is a big reason why I would continue to come here. Most places in the Los Angeles area do not offer FREE parking. I did have to wait a bit for my appointment, but it wasn’t as obnoxious as others say. The doctor was kind and patient. My foot wasn’t in bad shape, it just needed time to heal, but it looked worse than it was. He did x-​rays. And then he gave me (which I was charged for), a heavy duty ace wrap. I have a follow up appointment, which I am looking forward to, since my ankle has since blown up more. But he seems like a nice guy, I hope he can help fix my ankle.

Dr. Kase’s total disrespect for the time of his patients is inexcusable. I got a referral for Dr. Kase through my primary doctor to get a toe looked at. The appointment was at 12:15. A nurse saw me, I got an x-​ray, then sat in an empty exam room until 1:45 while listening to him go from room to room seeing other patients (the walls in this dingy facility are paper thin). After an hour and a half I saw him duck in to yet ANOTHER exam room and decided I had had enough and walked out the door. The nurses didn’t seem like they could even be bothered to care. And judging from the reviews of other Unilocalers, it seems like overbooking and running behind is par for the course at this clinic. I know for myself the first warning sign should have been when the woman checking in behind me asked «Soooooo… is the doctor running on time today?»
We are all familiar with waiting for our doctors. It happens. But to leave patients waiting for extended periods of time, without any acknowledgement of their presence, is insulting. We have lives, we have work, and we have better things to do than sit and stare at a wall waiting for a doctor who can’t keep any semblance of a schedule. We should all demand better of our medical providers.

Horrible horrible place! I got referred to go to Burbank Podiatry. Even though they’re not in my medical network, I was determined to go there so I argued with my Primary Physician that I don’t want to go to the in-​network podiatrist and I want to go see Dr. Wang. I got the authorization and made an appointment to go see Dr. Wang. When I got to the office, it was empty, so I got taken in right away. But after the nurse took my pulse and did all she needed to do, she let me know that the Dr. will be right in and left the room. I waited 20 minutes for the Dr. to come «right in.» When he came in, he examined my foot and asked if I’m wearing any inserts. I told him I’ve been wearing Dr. Scholl. He explained that those are not as supportive as the ones their office has. The office ones are made out of hard plastic and don’t change their shape; therefore, giving the arch of the foot the support it needs, and it only costs $ 45. He went on to say that he would recommend personalized molded ones but that he doesn’t think my insurance company would approve. All of it made sense, especially coming from a doctor and not a salesman; so I ended up buying the $ 45 inserts in cash and left. Tried those on for a week and didn’t seem like they were working. I called the office back and the girl on the phone said they would need to get an authorization for a follow up visit first and once they get it they’ll contact me to set the appointment. Two weeks later, after not hearing from them, I called to check. They said that they have sent in the request and are waiting for response. OK. So, I waited another week and called them. Again, same response. OK. Waited yet another week. How long does getting an authorization take? I called them back for the third time, about a month after my visit and I got the same response. So I asked the lady on the phone if they ever follow-​up on those authorizations or do they just wait, even if it means for months? She got the point and said she will check on the status and give me a call back. That same afternoon she called me back, saying that they have the authorization and she scheduled for me a follow-​up visit for later that week. So when I went in for my follow-​up, Dr. Wang explained that one week was not enough to try those inserts and that I should give it more time. He also adjusted the inserts by taping cushion pads on the bottom side. I was happy. I hadn’t done things right that why it wasn’t working. I left satisfied. It’s a month later now and I can say I have tried those for everyday and it still is not helping. So I call the office back for an appointment but this time the lady on the phone explains that I need to get the authorization. I explained that, the office requested the authorization for my first follow-​up visit, but she insisted that I would be the one that needs to get it. So let me get this straight… so I come to you for treatment, and your office’s course of treatment is to sell me the plastic inserts, charge me for a couple of office visits and send me on my way? You can’t even communicate with my Primary Care or my insurance to let them know what my diagnosis are or what you think my course of treatment should be??? Oh, by the way, I did get the denial notice from my insurance for those personalized inserts that Dr. Wang was talking about.

Dr Kase is very nice but the wait time is absurd! I waited over an hour and a half both times I had an appointment. The woman who checks you out is incredibly rude and unprofessional. Dr Kase asked me to come back in 2 weeks for a follow up visit and she offered me something four and a half weeks out! What’s the point of that? She also tried to press me to pay without showing me the bill! When I asked to see the bill she got an attitude with me. Additionally, they are in network so once I pay my co-​pay my insurance should be billed directly! She was so rude its hard to believe she has a job working with people! What a poor reflection she is of a nice
Doctor. The first time I was in, the front office charged me for my co pay and I noticed on the receipt that I had paid for another patient’s account instead of mine! It’s a good thing I noticed before I signed! Additionally the staff gave me my post op instructions and didn’t fill in any of the blanks so I when I got home I did not know what I was supposed to do and had to wait until the office opened the next day. They also gave me very conflicting information as to how to care for my toe. Even though Dr Kase is very friendly, I will not be returning due to the fact that they are
clearly overbooked and the office staff is just awful.

I can’t tell you how horrible this place is! They will do anything they can to get money from you! Dr. Wang did a procedure Calais removal without letting me know that it’ll cost $ 60. That very same procedure can be done at a nail salon for $ 10 or free at your own home. All they care about is money money money!!! Don’t waste your time going there trust me!!!

Exceptional service and care. Dr. Kase and his staff are top notch! Highly recommend!

Sometimes slow to see the doctor, but the results are positive.
After self-​diagnosing and scaling back runs/​resting for months, I gave up and looked for help. In the span of a month, Dr Kase got me from limping after a couple mile run back to running with confidence. I continue to go back for occasional check ups and have discussed various pains with him. Everything has worked out well and I’ve continued to train for my marathon in a few weeks.

Dr Kase is the best! Highly recommended. I really feel like I’m getting the best care in LA. DR Kase has treated me for chronic foot pain and my orthotics have helped immensely. I had hammertoe surgery on both feet and I have healed excellently it’s like I have new feet! I can wear my cute heels again it’s amazing. I also was treated for toenail fungus recently and the Jublia made it practically disappear in two weeks. Not to mention the doctor is so nice and lovely to work with. I can’t say enough good things if you need a good doctor see dr Kase you will be happy you did

Great experience friendly staff! Doctor Kase is amazing.

Everything that is said when it comes to
Long wait times is totally true.
I had a appointment and it took a hour before I was called by a nurse, and that’s after asking the receptionist how much longer.
I waiting another 25 minutes before a nurse came in and took temperature. Really!
By now we are at 1:30 minutes and no doctor has even come to my room.
I waited another half hour, by now if ur keeping track of my story it’s 2:00 hrs.
I got up walked up front and told the receptionist I was leaving and that My entire afternoon had been wasted without even seeing a doctor.
Worst doctor visit ever!!!