Bay Area Solutions Finger prints, Live scan

I wish I could give negative stars to this place. First of all, when I went have my fingerprints printed, the tech took a really long time to get my prints to show up on the screen. I’ve had this process done prior and it took about twenty minutes at most. This time, it took almost an hour to complete! Their excuse was that my hands were too dry (they applied lotion) and too warm (applied an ice pack to my hands!!). By the end of this process, I was really afraid that they were planning on taking all of my information (including my social number) and stealing my identity).
A couple of weeks later, I called because I lost the copy of the paperwork and wanted to see if it was possible to obtain a copy of the paperwork. For a week, I felt like I was playing phone tag with them. I would call during their business hours and no one would respond. After leaving multiple messages, I finally got a call back and they sent me the WRONG paperwork. I called them back a couple of times to tell them this, but they never returned my calls.
I ended up going to UPS to get the paperwork completed, ending spending another $ 70, and putting alerts for Identity theft out in case. Please do yourself a favor and avoid this place at all costs!!!