It’s really unfortunate. Mike is such a super nice guy, but he’s hired a new guy who has no idea what he’s doing. He messed up 4 packages in 2 separate transactions in a row. The first one from 2 weeks ago I didn’t complain about because it was a personal shipment, but I just called to complain because this time it affects my business, and my 2 day air packages went GROUND and are still not in my client’s hands. It’s Saturday and they were supposed to be there THURSDAY. The guy on the phone yelled at me that he’s «the new owner and I need to respect him!» He said«If you want to get anything done, you need to respect me!» I said«You won’t be doing ANYTHING for me because I will never use your business again!» No apology. No attempt to help me. I certainly hope he is the new owner and Mike is getting out of there, because this guy will drag him into the mud. Lastly, I called UPS to A. complain about this guy and B. see where one package is that says it hasn’t left yet, and the central UPS center was so unhelpful and basically said my package«might be lost» but they can’t do anything until Dec. 9th because this guy sent it ground, and this one was supposed to go next day air. I am SOMAD.
Monica G.
Place rating: 5 WINNETKA, CA
This place is great. Absolutely love the customer service. I have visited two other notaries and both spoke to me extremely condescendingly but the notary in this location was the complete opposite. She’s very sweet and efficient. Also had a nice chat with her assistant. Only $ 1 for each faxed page! As for the messy, cramped décor, I actually appreciate it. Reminds me of DTLA offices from my childhood.
Sania K.
Place rating: 5 West Hills, CA
Great one stop shop. UPS shipping and Drop off, Fax and copy machines, Mail boxes, keys, Notaries. The owner is very nice man. Don’t hesitate to give a try.
Paul A.
Place rating: 5 Malibu, CA
These guys are great! They have a Notary too
Albert Jr L.
Place rating: 5 Chatsworth, Los Angeles, CA
wow how can i start well been coming to this place pretty much since when i first use to be my mothers tag along with all the family errands. thats why i was actually surprised that this place wasn’t on Unilocal.anyways back to the review so now fast forward im still coming here still the same owner any kind of ups shipping stuff i have to deal with i come straight here. he is a family friend its honestly awesome because the owner of this place comes to me when his car isnt feeling well and i go to him when i need any kind of shipping needs, keys made, and such. always amazing knowing that the neighboring business gives one another business. so if your in need of packaging anything and sending it out or need a simple key made be sure to come here and not have such a hard time doing it. they also have boxes and alot more stuff available. this place has been here for years and years. give them a try dont think you’ll have a hard time.
Florence L.
Place rating: 5 Culver City, CA
Great service. Super nice person to help you. Friendly, sweet and helpful. The place seems a bit disorganzied, but I was in and out in a flash, so it worked out well for me!
Allan J.
Place rating: 5 San Diego, CA
I am pretty sure these guys have the best prices on everything. Jim and Jim are super friendly and genuinely seem to want to help with anything. I was surprised by the amount of services they offer. Mail boxes, UPS services, copies, keys and even some lock-smith services. Jim says they have many hard to find keys, so if you can’t find your key anywhere else, I would definitely try here. Aside from the store looking a little disorganized, my experience has certainly been a good one.