Bed Bath & Beyond

For just about anything in the store you are needing info about, the one to see in the store is called Patrick!!! He gives Nordstrom like service, (the old Nordie service ¹⁵⁄₂₀ years ago)
and even follows up to make sure you get what you ordered! We ordered on the phone with him for a product that was not in the store. It was delayed and he was on top of the issue before I even knew about it! Patrick is a five star service with a smile guy!!!

We purchased some bedding, a queen sheet for $ 80.00 after getting it home we realized it was very cheap quality. To put it nicely it is a low class piece of shxt material made in china. we later learned that 90% of everything in this store was made in china with india getting the remanding 10%. Must have cost them only pennies on the dollar. A great way to make a dishonest profit. This is evil and anti-​american. so we returned it less than 24 hours after purchase, unused and in the package with receipt. Guess what! the return was done by putting the charge back on our debit card. but it Never came back on the debit card. we still have not received a refund in now 7 days and counting as of this posting. The manager was rude and said nothing. It you Love American dont go here, if you dont care about american then go.

After having a horrible experience at BB&B in RB, I came to the one closer to my house. Still need that fan!
Parking on a Friday at 12:30pm– forget about it. I always wonder if people work, but then again. I don’t, so I have to retract my statement. Parking lot is jam packed, you always have to wait for someone to leave to grab a spot. It’s all about the waiting game here, and this is why we lose a star.
Fan I was looking for was not on display nor was it in stock. Total bummer. I was curious, for some odd reason that my fan could be located somewhere else– hey it’s worth a shot! BOOM!!! In the aisle there she was. Yellow tagged because it didn’t have a box. Nothing wrong with it, just a teeny dent on the side but I don’t care, I need that fan! The guy who checked us out was super helpful, marked it down even lower than what it wAs marked down for and we were out the door just like that.
I love this Bed Bath & Beyond– employees are always so helpful and you can easily spot them! Plus this store is very organized in comparison to others.

Great store to get home essentials. Same as all other Bed Bath And Beyond stores. We made an online order and returned our items in the store for store credit. We needed a fan today bc it’s hot out, so we decided to use the site credit for a fan. They were in limited supply of tower fans, but we found a display rack with a fan that didn’t have packaging. The fan was marked $ 20 off. It had a small scratch to one side of it, so the cashier said that we could get an additional 10% off.
Parking in the area is horrible. This shopping center is always jam packed. Store has amazing AC and prices are a little more expensive than Amazon. Three stars for no fans during the warmest time of the year and their parking lot. Customer service was great and our cashier was very helpful. Smiles all around.

The place blocks Internet access. I have AT&T and the wife has Verizon. Both of our Internet access had no reception al anywhere inside the store. However, once you go outside, it’s working fine. Maybe they don’t want customers to price comparison shop. Not cool!

This review is based on my latest two visits there. While the store itself is just like any other BBB, it’s the customer service that makes the difference.
The first time was to buy a wedding present for a friend. I found a special skillet on her registry and decided to buy it in the store so I could use the 20% off coupon. An employee helped me locate the skillet and helped me make sure it was exactly the right item listed.
My second trip was the day before the wedding when I realized that I didn’t have a bag or box that it would fit in. I went back to the store with the skillet in the shopping bag and told the employee in the customer service area my dilemma. I asked if I could get a bag or box to wrap it in and she told me to wait a few minutes…
And voila– about 5 minutes later– she had wrapped the entire thing in a bag with a beautiful display of tissue paper fanning out and curled ribbon galore. Not only did she provide what I needed, but she did it on her own, much better than I could have ever done!
I was impressed with this level of service. I know it’s not every day. But I think the employees who do provide it deserve 5 stars!

What doesn’t this place have? Came by to grab some slippers I saw advertised for my son, turns out they didn’t have his size left but stumbled upon leg warmers, and tights that were less than what I had just bought at h & m next door! I picked up another pair as well. Everything for your house, we even got our Elf on a Shelf «elfie» a football jersey for when he come back to visit tomorrow. Oh, a nose trimmer, sure aisle 5, hmm, do you have a blow dryers, of course and less than I just paid from cvs! Love it here! Not a thing they don’t have apparently.

Horrible customer service I bought a duvet cover that I found online that was available for in store pick up but when I got there it was more expensive then it was online so since I had my print out of their website that they would do a price match but I can’t use my 20% off coupon because they are doing a price match! Im sorry what ! Its a advertised price off your stores website how is that a price match? THEY ARE BOTH YOUR STORES AND ONLINE HAD IN STORE PICK UP ! Its fine learned my lesson won’t Im going to return my entire bed set over that 20% coupon because I dont want to give a company ANY OF MY MONEY THAT DOESNT KNOW CUSTOMER SERVICE !

Thank you very much bed bath and beyond I went there to buy a wedding present and you gift wrapped it so special! thank you! it was wonderful. Always register at bed bath and beyond they do a wonderful job and make your wedding presents perfect!

I just dont like the 20% off once per month, it just means things are marked up too much and you have to buy items one at a time each month if you want to get the discount. The store in general has a great selection of house items.

This is my favorite Bed Bath & Beyond that I have ever been to. I am getting married in April so we registered here, and have had to return some gifts here. We had the best registering experience (I had a not so great one at Target, BB&B was fun!) I wish I could remember who helped us, but she went through most of the store with us, helping us pick good products. She followed up after we registered via phone call and email and was very nice. They even emailed me when the towels we registered for went out of stock! I thought that was great. I had my bridal shower on February 2^nd and had to return a duplicate gift. I wanted to exchange it for a juicer, but I don’t have a lot of knowledge about them. I got a big lesson in juicers from a guy who worked there. He was so nice and informative. I can’t remember his name either, but I remember he had a tattoo on his arm. The girl who rang me up, Nicole, could not have been nicer when I exchanged my item. She pulled it up on my registry, took the item I was returning off of the registry, and I didn’t even need the receipt. I went in last night to inquire about returning another item from my registry that we used and didn’t like.(We have already thrown the box away. I asked if I could still exchange it since it was off my registry.) Nicole was there again, just as friendly as ever! I love this location. The employees are SO helpful.

I’ve been to many Bed Bath & Beyond stores and have always found what I’m looking for and enjoyed shopping at their stores. But my experience today at this store compelled me to write a review.
I was shopping for a gift for a friends wedding and they are registered here. The store is smaller than a typical BB&B but the one was conveniently located to me. Located in a small strip mall with numerous stores but was able to find parking very easily.
The store is immaculate and looks as if it opened just recently although I’m sure it’s been open for awhile. But what really prompted this review was the customer service. I told someone from the store I was there to buy a gift from the wedding registry and they printed out a report. But that wasn’t all… then someone else went through the list to try and help me pick out something. I selected a few options and she was very helpful in giving me her opinion about what would likely be more useful. Admittedly, I am a single traditional bachelor so the items I was picking out probably really weren’t as good as the items the person helping me suggested.
Then another person walked me through the store showing me the items I was considering and even gave me some feedback on the different items again helping me to make my decision. The person was very knowledgeable about the products and which ones might be a little better than the others.
Finally, after picking the items I wanted they offered the complimentary gift wrapping which I gladly would have paid for. I did NOT want to wrap anything :) It only took a few minutes and my packages were ready and I couldn’t have done half as good a job at wrapping the gifts.
My experience at this store was exemplary and I would definitely go back. One two suggestions: They printed out a registry for me to pick from but on the paper it only tells you the item; there are no pictures. I realize I could look it up at home but I thought maybe if BB&B had a monitor or tablet that I could use to actually see the items. Reading it from a piece of paper isn’t the same as seeing it. Plus, I felt bad they printed out 12 pages. Seemed like a huge waste of paper (I hope they recycle).
The other suggestion which seemed very odd is this store blocks cell signal, at least from AT&T they do. If I was standing outside the store, literally outside the door I had a strong signal for my cell phone. But as soon as I was in the store there was absolutely NO signal. I don’t mean a weak signal… I mean NO signal. I even looked for a wi-​fi signal but non available. I thought I could use my phone to try and view the images from their website but couldn’t access anything once I was in the store. Seems very odd that they intentionally block the signal which clearly they are doing.

Love this place!!! they have cool stuff but everything here is sooo expensive !!! XD and they close at 5 on Sunday :-(

Why does this BB&B seem cluttered?
I stopped by to check out new sheets and a shoe rack that been discontinued at the BB&B near my place. I found the shoe rack I wanted — FTW!!!
I saw some new sheets but will defer until I collate all my gift cards.
The only interaction I got from the employees was when I made my purchase. Usually when I’m in other BB&B, they come around to check on the customers.
Located in the busy Forum shops in Carlsbad, it may be a little difficult to find parking. Since I came later in the evening, it wasn’t really a problem.
Note: Sundays they close at 8p. The other stores at the Forum close earlier.

I was in this store the last time we had an earthquake in San Diego. To my amazement, NOTHING fell out of place! It was scary of course since most of the shelves at any Bed Bath is stocked to the ceiling. I was totally expecting it to rain kitchenware but like deers in front of headlights we kept our cool.
Made a recent trip here last weekend to buy a Global chef knife, but found out that only the Mission Valley location keeps it in stock since it’s a bigger store. Never noticed it before since I wasn’t in the market for it, but the Mission Valley location definitely has a better selection of knives, cutting boards and pretty much everything else.

I really love this place and although i’m not in here very often now that we’re settled in our home, I still find myself coming in here for little odds and ends.
Bed Bath & Beyond sends out regular coupons in the mail so I feel they do a go a great job in keeping the company top of mind with their customers. Even though I’m in the business, I find junk mail to be a waste and very irritating. These, I find useful and won’t opt out of.
What’s great about this place is that the coupons never expire even though an expiration date is printed on the flier. I usually keep them all and when I go in to make a purchase, I use them on every item I purchase. Yes, that’s right. You can use more than one coupon per visit. The savings add up to be worth the hassle.
I went in for a garbage can for the MIL today and was able to get 20% off my purchase. A $ 36 savings! I’ll take it… and i’m sure I’ll be back for something again soon.

Bed Bath and Beyond has everything for your home. They’re a bit more expensive then other places but if you use one of the coupons they send constantly in the mail you can usually get a good deal.
FYI, the coupons don’t expire here! Yay! Another reason why I love this store.
Besides all the homegoods items they also have all the «as seen on tv» products, exercise stuff, and other misc items.

A person can totally get lost in this place. Literally. Every nook and cranny has been used to showcase an item. Bed Bath & Beyond has something for every family member, every lifestyle and every room! If they do not have it; then, it does not exist.
I have no complaints about this location. The staff are always willing to help. Compared to the Oceanside location, I have never had to wait more than five minutes to check out.
To top off their wide selection and great customer service they circulate a 20% off coupon that is very helpful. I try to use these coupons on big ticket items. They also accept any competitors coupon!
Can it get any better?

I really love this place. Seriously. I’m there at least once a month if not more.
I have had two experiences at Bed Bath & Beyond that make me totally loyal to them. In my opinion they’re up there with Nordstrom and Costco as far as customer service goes. A few years back I returned my defective Roomba with no receipt, and they allowed me to use the $ 279 towards the purchase of a much better vacuum. Then, today, my beloved coffeemaker broke. It’s one of those innovative single-​cup brewers, so it wasn’t cheap, and it probably lacks in engineering what it makes up for in convenience. Again, I had no receipt (why don’t I ever learn?). Anyway, I took it back and they were like «No problem. Do you just want to get a new one or do you want to get something else?»
Now that’s seriously awesome.
I also love Bed Bath & Beyond because they have EVERYTHING. Really. I don’t think there’s anything in the home convenience genre that I have not been able to find there. And their 20% off coupons mean you can get SERIOUS deals on big ticket items, which I’ve already done with a Dyson vacuum and plan to do soon with the KitchenAid mixer I’ve been coveting for at least two years.

So earlier I reviewed Healthy Back, looking for a lower lumber/​back massage thingy. I wanted a cool Brookstone one, but I bought one for basically ²⁄₃ the price what Healthy Back offered and the same model! I didn’t even need to drive to the mall.
I also bought a nice digital scale with with body fat and water analysis marked down 50% because it had a few scratches. Looked good to me.
But I forgot my handy 20% coupon! I can come back tomorrow with my receipt and my coupon. Good times.