Blues and Shoes

Cool little shop with TONS of clothing. Most of the clothes are pretty modern but the girls do try to help you pick out some outfits. They didn’t have a whole lot of stuff that peaked my interest but I was able to walk away with an outfit. Some stuff was just a little too «showy» for my style.
They have shoes, jeans, tops, shirts, skirts, dresses, belts and jewelry. Pretty much everything you need to complete your ensemble. It can be overwhelming, so bring a friend and grab a smoothie across the street!

Okay… I would totally give this place 5 stars but the girls that work here are trained to be SAVAGES. It’s VERY apparent that they get paid for commission on sales because they PUSH clothes on you EVEN WHEN YOU SAY NO!!!
For a boutique the clothes are fairly priced and very cute but again… SAVAGES.
TO THE OWNER:
We get it, making sales drives your business but EVERY SINGLE PERSON I know that has gone into your store felt completely uncomfortable and uneasy because of our sales people. My boyfriend was waiting for me outside and heard two other women who walked out before me complain about the same exact issues. You deserve to have better reviews from your clients because your pricing is fair and your product is great. But because of your sales process you have your customers feeling like bait for vultures. I have a close friend who told me that your sales associates even followed her and her sister to another store…
Not sure if I’ll be back but I hope your sales associates learn that NO MEANS NO

OMG! I had the best experience and the most fun on my shopping trip at Blues and Shoes! I felt like I had my own personal shopper. Hannah was amazing! She put together outfits for me that I would never have otherwise chosen. Her sense of fashion and coordinating outfits impressed me. Her personality and with her bright smile made my day. By the time we were done I had a whole new wardrobe including shoes! I’m enjoying my new clothes and have been back twice since my first trip. I’m sure I’ll be going back to see Hannah again! The store has an amazing selection and a great staff. I also met Brittany and Megan who were warm and welcoming as well. Thank you Blues and Shoes!

Since I discovered how awesome their clothes and shoe selection is, I am absolutely hooked. At first I was a little put off on the sales associates pulling multitudes of clothing for me to try on, but eventually when I gave in, I found it to be so helpful. My goal has been to come out of my mundane fashion hell and try new styles. I am very resistant to change and scoffed on many occasions on items pulled that I would have never thought twice about looking at let alone trying on. I have learned to go with it when these items are passed/​recommended to me it has resulted in so many purchases I am embarrassed to admit but my closet has never been more diverse! I get excited just looking at the many options I now have to choose from. The stylists are always so sweet and right there alongside you to lend their opinions and insights. I never leave empty handed and these stores my prove to be my financial downfall I love their clothes so much! This review of course extends to Ragz Dressware and The Beat clothing all located within a block of one another, same ownership, but with just different twist of styles to meet the needs of all sorts of fashionistas (genius business acumen). Shop local and enjoy the experience.

I stopped in this store after seeing some awesome clothes on display in the window. Little did I know, a «feeding frenzy» awaited me inside. Starting from the moment I stepped inside, I have never experienced a more stressful shopping situation. My husband could hardly get a word in amidst the «try this, that’s perfect, buy this, why don’t you like this». Although I did love the clothes and spend $ 200, I would have much rather been ignored than «bullied» into buying things. Sadly, I will not be visiting this store again.

I have purchased numerous things from this place in the past and although I do love their merchandise, their selling techniques are overwhelming and stressful. I personally like to be left alone but I know Blues & Shoes (along with The Beat and Ragz) employees are told to really interact with the buyers so I told the girl my style, what I was looking for, and the colors I love. She nodded and then showed me clothes that were opposite of what I told her – they were all clothes SHE liked. If it was all online, I would shop at this store a lot more often. The reason I try not to go in anymore is because how over the top the employees are.

I went into this store 2 days ago looking for new shoes. A few moments after finding shoes I was bombarded with 5 girls throwing things at me to buy. I felt really stressed out and overwhelmed by everyone. Then after I made a purchase of 1 pair of shoes I went home and tried them on again to find that I needed a size bigger. I went 2 days later to exchange them and the same sales woman that was piling things on me to buy would not accept the exchange when I had not even worn the shoes. There were a few scratches on the BOTTOM of the shoes (the part where you walk on) and this was her reasoning for her denying the exchange. She was so rude to me saying that I wore them and there was nothing she can do because they were in terrible condition. There was normal wear on them that was probably made by me when I was trying them on in the store. I will never come here again.

Although I have been here several times before, I recently came here and had a great (well kind of) experience. I found a shirt that I loved and then found a necklace to match it that I also loved. One of the girls working there informed me that if you bought a necklace, you got a free pair of earrings; score!
So, I headed to the counter with these items, but my debit card was blocked so I had to use random gift cards that I didn’t know the amounts on. The girl behind the counter was SO nice, I wish that I had gotten her name. She was extremely helpful in helping me figure out how to pay for everything, even calling the number on one of the three gift cards that I had to figure out the amount. She was AWESOME. Her manager was kind of rude, but the girl working behind the register handled everything very well.
After about 15 minutes of this ordeal, we figured out that I couldn’t buy the shirt, which I could tell pissed off the manager, who was annoyed with me to begin with, but the girl behind the counter handed me my bag with a smile.
I see that you have been warned by other reviews on here to be careful when trying things on, and I wholeheartedly agree. Beware when you go to try on clothes, as they will trap you in there with other items for hours. I recommend only trying clothes on if you absolutely need to.
Other than that slight problem, I HIGHLY recommend coming to this store– great customer service, adorable clothes, shoes, and accessories!

Service is awesome here but beware, they WILL try to get you to buy just anything! I walked in here just to browse but Sara sold me. Sweet girl! I liked that she looked at my outfit and what I was wearing and picked out a few things that I would like. As I was in the fitting room, she picked out a couple pairs of shorts and pants that went with the blouses I picked out. Clothes were cute but I like timeless pieces that won’t go out of season for a long time. Unfortunately, the prints they had weren’t for me and was the reason why I didn’t end up buying it. I think I would have spent a fortune if they had more subtle prints. But loved the effort and the fact that they focused on you and just you!

Love the clothes and shoes! Always helpful with putting clothes together for me. I like the way the clothes are arranged by color, makes my shopping experience fun and easy

I don’t like it when sales staff feel like vultures around me, and I definitely felt like I barely had a chance to even look at anything because someone else approached me offering their help… I may have liked something had I had a chance to actually look for myself…

I have got to say all the girls in this shop are truely wonderful people and very professional for being so young. I was in this evening. I love the help these girls were to me during my visit. I will be back. I love this shop.

Although I’ve found some cute clothes in this store, the training that they give the sales girls is BEYOND irritating. They tell you they are «stylist» and they say, the MINUTE you are through the front door that they expect you to try on EVERYTHING they bring to you, AND they want to see each and every item…
Excuse me girls, all of who are younger than my own children. I don’t like RULES when I am shopping, and I most certainly do not intend to step out into the store, wearing something that looks HORRIBLE, only to have you insist that it is FABULOUS on me and I MST purchase it!
IRRITATING! Over the top…
Last time I went in there, I told them I would prefer to choose what I liked, and they STILL insisted on bringing dozens of items into my dressing room — insisting I try them on and come out and model them.
I really think that in my mid 50’s I can choose my own clothing, thank you very much. One outfit looked so ridiculous that I stepped out just for my daughter to see. They kept saying how great it looked, I must buy it, etc. until finally my daughter told them to quit– it was obvious to ALL I didn’t look good in it!
Although I might find things I like there, for reasonable prices, I won’t go back. I can’t stand the fact they won’t back off, even when you ask them to!
Whoever is giving their customer service training needs to have a class in customer service training…

very tacky and cheap. The prices may be good but that is because the quality is very poor. The sales people are rude and I would not consider them to be stylish or well fashion oriented.

Loved this store very much, but the customer service was wayyyy to pushy and I hate more than anything when I know something obviously looks bad on you and they still continue to tell you how good it looks and I feel like once I didn’t buy anything (didn’t have a lot of time) they acted like they no longer cared almost to a point it was rude. I did go back later on that day because I did want to buy some stuff but honestly I think I would have bought more if I didn’t feel so forced and watched. They really should work on this issue, all the fake compliments and stuff get old. Like I don’t mind a compliment but when every girl compliments you a couple of times it’s obviously trying to be to get more sales. FAIL not working if anything making people buy less they really should back off.
Loved the store very much would kill to go back and shop! But hopefully the girls would be less pushy and more just happy to be at work and not forcefully nice to you!

Cute clothes and decent deals. The staff is very nice, however, they are too pushy and a bit overwhelming. Makes it difficult to enjoy shopping in the store when constantly being interrupted or pressed to try something on. Everyone needs a little personal space right?

This review is purely based on customer service. I have over 8 years of retail customer service experience, so I understand the importance of greeting, complimenting the customer, asking open-​ended questions, and gaining the customers trust, ultimately to make the sale. With that being said, I can appreciate good customer service.
Here however, I feel like I am almost being harassed by the «stylists.» The girls are very sweet young girls, but I would love to sit in on their customer service training. Too many fake compliments are tossed around, and they are constantly following you around the store. Any time I pick up something off the rack, they immediately grab it from my hands to put into a fitting room. Then when you get into a fitting room, they have numerous outfits laid out for you (which is nice, sometimes).
The biggest problem is that they are constantly asking you to come out and show them what you’re wearing. Now, I used to do that with my customers to see if they styled the item correctly, or compliment them on the item. But i would not give them any compliment if the outfit did not look good. I have had numerous outfits on that were noticeably too big, and they try to tell me it looks gorgeous and to just put a belt on it. That DOESNT ALWAYS WORK ladies.
Basically what I am getting at is, the girls are sweet and kind, but they do nothing but follow you around like a hawk and just end up annoying you. They are way too pushy and make for an annoying shopping experience. I love the clothing and spend quite a bit of money here, but I always cringe when I actually think about going back. Leave the customers alone and let them breathe and have their «me» time while browsing your store. Check in every 5 minutes, and DON’T pretend like you’re my BFFL. I hope your management takes Unilocal reviews seriously and rethinks the way they train you girls how to provide customer service.

Writing this review specifically for the staff. What an amazing and helpful bunch! They were all so adorable and so eager aid.
To their boss: they did a great job with the upsale! They assessed my style and brought me a few items that I did not give a second thought.
Overall, this store has great items, is affordable, and the service is superb!

You’ll probably spend more than you plan to here. Hee hee.
Shopping at Blues and Shoes reminds me of shopping with my bestie! My BFF is a personal shopper… and she totally goes here, there and everywhere when we’re shopping, pulling out this item and that item that she thinks would look way awesome on my bod. That’s what it’s like at Blues and Shoes. :)
The girls bring outfit after outfit to the dressing room for you — and even pick out rockin’ shoes and accessories (hats, bracelets, necklaces, rings) to complete your outfit.
You know those chick flick scenes of dressing room extravaganzas, where someone throws on outfit after outfit, modeling one after another, ending up with a total wardrobe/​personal makeover by the end of it? That’s the Blues and Shoes experience for you.
I don’t know about other girls, but for me personally, this is a great way to shop — because when left to my own devices, I’m just like, «What goes with what?!» On my own, I’m über basic in my outfits and rarely wear jewelry or accessories.
Now I’ve got hipster, bohemian and preppy outfits that I love. The stuff I picked out really feels like my style! I just got help finding and putting everything together!

Great clothes, shoes, jewelry, and scarves at this corner store in the heart of Carlsbad Village!
The girls that work here are really friendly and fly around the store putting outfits together for you. When you are trying on in the dressing room DON’T BLINK! Your room will instantly fill up with outfits and shoes (those girls are fast!) and you will be waited on hand and foot until you leave the store.
I visited during the Unilocal Shop Local event and ended up spending around $ 250 here, oooops! I justified every darn thing I bought and you can bet I lost the receipt immediately too! ;)
Sometimes I feel a little peer pressured when I go in here to try on, try on, try on, try on… you get it! Other than that, I have nothing but great things to say about this boutique.
Parking — Street parking only. There is usually parking on State Street south of Carlsbad Village drive!