The Pointe at Castle Hill

Bought the groupon with a friend for 3 nights. The front desk, her was Amy I believe, was very courteous when checking us in. No pets are allowed in the suites but since we already booked the groupon she said they would make an exception. She also gave us a discount on the pet policy (from $ 40 down to $ 20/​night for our dog. It probably helped that we had a small dog who was fully house broken and we also brought a crate just in case we had to leave the dog behind while we went out. We never used it as we always had the dog with us where ever we went!
The suite was pretty nice. The kitchen was fully stocked with a small, medium, large pot, a large sauce pan, baking dishes, cooking utensils (although, they were metal and when we made eggs, the metal spatula would constantly cut them open so bring your own set if you don’t want to use metal ones), large/​small/​med mixing bowls, cereal bowls, small/​large plates, forks, knives, knife set, small/​med drinking cups and wine glasses.
The living room had a standard flat screen tv, fireplace and a queen size pullout couch. The pullout wasn’t that comfortable and wasn’t even. Bring a pad if you’re gonna use it.
The bedroom had a comfy king size bed with ample drawer and closet space for two people. It also had the same size tv has in the living room. Both tvs had basic cable.
The bathroom was a good size. Had a tub with jets. Our shower nozzle was a little finicky but we were able to get a hot shower every night so not really a complaints.
The house keeping was polite and tidied up really well. If you’re on the end where their closet is (by the elevator and on the dame side as the pool) then you’ll be the first room they knock on. We were surprised to get a knock at 9am.
Overall, it was a good experience. It’s a pretty relaxed environment.
If you plan on using the cart, make sure to make a reservation for it with them well before your check out time — they only had one and it was a hassle with all the families that needed to use it.

My initial impression as I drove up was «blah». However our suite was spacious and very clean. Convenient location to explore the central part of Vermont.

My Boyfriend and I just came back from a wonderful trip at The Pointe at Castle Hill. The pool was wonderful and warm, the food was fantastic! The staff couldn’t have been nicer… Even housekeeping would great you as you walked past with big smiles! We played pool in the game room one night. This was a great hotel! Everyone was helpful helping us find places to hike and mountains to climb while we were there! We highly recommend this place! Thank you for hosting us in your beautiful state of Vermont! We shall be back! :)

Don’t be fooled by the photos of The Pointe Hotel. This Hotel is NOTHING like the Castle Hill Resort and Spa. It is merely down the hill from the resort and spa. The Pointe Hotel has the look and feel of a roadside motel. It does have an indoor pool and hot tub, coffee in the room and lobby, and a vending/​ice machine area, but that’s where the amenities stop. There is NOTHING resort-​like to be found here. There is no in-​room food service. You have to walk up a steep hill to get to the Castle Hill dining area for breakfast or dinner. There are no lights on the winding road up to the mansion, so bring a flashlight if you want to walk there. The rooms are okay, but nothing fancy. AC in the rooms is super noisy; AC is practically non-​existent in the main areas. The suites come with a full kitchen, so that is probably the way to go. The front desk personnel were friendly, but, with one exception, none of them were knowledgeable about the area or things to do. The coffee area in the lobby was messy and the coffee, creamers, cups, etc., were in short supply. Napkins and cup sleeves were not provided. We were given a room with a king bed and two bunk bed upon our arrival, contrary to our paid Groupon reservation for 2 queen beds. We were told that no other rooms were available, but after we complained to the manager, a room opened up next to the exit. It was extremely noisy. WiFi is only free in the lobby. The furnishings in the lobby are worn out and shabby looking.
Pointe Hotel guests have spa privileges at The Castle Hill Spa, but unless you book well in advance, you won’t be able to enjoy any of the spa treatments; there aren’t enough practitioners to provide services to 100s of guests at a time. One does have access to the spa’s gorgeous outdoor salt water pool and hot tub, but no food or beverage service for the pool area is provided and the outdoor pool closes at 7:45 PM. The spa has 2 showers, but only one shower has shampoo and soap. Body lotion, combs, hair spray, etc., that one would expect at a high priced spa are non-​existent. Yoga and pilates classes are available on an extremely limited basis and cost $ 15 to attend.
The Castle Hotel is truly beautiful and the food at dinner was excellent, as was the service. There’s live music (piano) in the library where one can enjoy a cocktail prior to dining. The music wafts over to the dining areas, making for a delightful accompaniment to the delicious meal. One can also enjoy cocktails or dessert out on the veranda, overlooking the mountains.
I would go back and stay at The Castle Spa and Resort, but I would NEVER stay at The Point Hotel. If one is traveling to Vermont on a budget, find a deal at Okemo Mountain Resort instead. That is a real resort. The Point Hotel is a glorified Do Drop Inn.

My lady and I were deceived by the photos representing this hotel. We found out later that the photos were of the castle on top of the hill where the rooms are pricier and there is an extremely expensive restaurant and Aveda Spa! Upon walking in, we weren’t sure we were even in the right building. The décor was extremely outdated and dirty in appearance. We would have to pay to even use internet, and the continental breakfast would be $ 10 even though there is no meat at breakfast, just scrambled eggs. We found hair in our shower drain, and the room’s cleanliness was questionable. The room’s décor was not awful, but there are definitely areas in the room that are in need of repair. The pillows were flimsy and not even good enough to be travel pillows for one’s car. The pool and hot tub seemed over chlorinated, moldy in places, and not well maintained. We made the most of our stay here, but next time we will definitely stay somewhere else.

At the end of our stay now. One of the coldest times I have had in VT — been watching –30 wind chills. We, my family of 4 and a friends family of 4 have been well taken care of. Our kids would have been unbearable without the indoor pool and game room. Our suites were CLEAN, well appointed and comfortable. A special shout out to the house keeping staff — you were swift and efficient, kind and friendly — THANK YOU! Will come back over and over. Keep doing what you are doing.

You know for being «off season» and considering we had a deal with Couptopia, this was a pretty nice place. I actually disagree the King Suite is small… unless maybe you have others staying with you. .we found it to be spacious. Bathrooms were clean & had available Aveeda products along with a hairdryer. There is a mini compact fridge with a Krup Coffee maker and New England coffee k cups available to pop in… just bring some creamer and sugar. The TV is on satellite and we lost that off and on most of one day we were here. No biggie but keep that in the back of your mind if your a TV watcher or bringing kids… there’s always a chance it’ll go out. I’d suggest bringing a laptop or DVD player just in case. The castle up the hill is beautiful. .went in to check it out though we stayed in the hotel below it. Staff here is friendly. Rained so we didn’t use the pool outside. There is NOT much to do in the area off season but my guess is leaf peeping season and of course ski season are beautiful so try it out then. All in all a great place but I don’t think we’d drive all this way again on an off season. Coupon made it worth it.

I stayed here with my girlfriend in late April using a Groupon deal. This particular hotel, at the bottom of the hill from the Castle Hill location, is very basic and only includes the bare minimum. The promotion included vouchers for dining and spa treatments but the value for these did little to offset the large price tag. We chose to dine in town instead. The highlight of the hotel is the indoor pool and jacuzzi which were both very relaxing and, since it was the off-​season, not particularly crowded.

Their King «Suite» was not big at all. It was fresh and clean upon walking in with definitely older pieces of furniture, no real view and not worth $ 150 — surprisingly, $ 150 a night was ON a discount and that was the shocker. I would pay $ 99 max per night including tax given the location.
I find it annoying that they charge $ 10 more for using the castle pool? Very very strange.
Cleaning lady didn’t change the sheets when it was clear that food had gotten on it and there were stains and instead she just reused these…
Also, the Aveda hair products left my hair feeling dry and brittle… Wasn’t a fan.
The kitchen was great and very clean, and the coffee offered was good as well.
If you have people in your group that need a fridge, get the suite!
Also, for a hotel, I wouldn’t expect a response of «I’m the only one here» when asked if there was someone who can help us ladies with the luggage. Couldn’t you step away for a second? Couldn’t you call someone from your castle? Anything… Or be a bit more apologetic. Not fun after driving 5.5 hours and in the dark, with 4 ladies and a baby.
I wish it was a bit bigger, and that the TV didn’t lag and have to load upon changing he channels.
Overall, it was a decent choice not the best choice we could have made.

Was there the weekend of 5÷16÷14. We had a double queen room with a pull out couch. Our room was clean and comfortable. Check in/​out was easy. The jacuzzi tub in the room was to die for. The pool and jacuzzi in the hotel were great as well. The small gym needed a TV and to be updated. Our A/​C in the room did not work the first night so they gave us a fan that could have blown us away. The next day it was still not working so they offered to let us upgrade to a suite. They were gorgeous but it had cooled down enough where we didn’t need to switch. Logan seemed to be the on call handy man. He was super helpful and nice. Jeanine who was working the desk was exactly the same way. I would def stay here again.

Perfect for the need! Went here with friends through a Groupon deal and it was perfect for what we needed. A clean, comfy place to stay. It wasn’t a 5-​star hotel so I wasn’t expecting much — the cleanliness was a nice surprise. The pool was a typical hotel pool. The hot tub was nice but we were in there at the end of the day and it probably needed to be cleaned. Would definitely recommend — especially on the groupon deal!

Spent the weekend with some girlfriends. It was clean and fine for what we needed it for– Sleep! A Very little bathroom counter space, water temp wasn’t that good in the am after three showers. Restaurant at the Castle was sooo expensive we didn’t go and the spa was totally booked. Definitely make reservations before you go. Pool was nice but the area is small. The night front desk man was a bit scary — I was walking to my car to get my charger and he asked me what I wanted and if I was staying there and where was my room key. I just smiled and said I needed to go to my car. I think he was trying to be nice but he creeped me out

I happened visit this place as a result of a Groupon deal. I came here during the the summer season on my drive back from Canada. Despite the great reviews, I was very disappointed by the absence of what’s to be expected in contemporary hotels: free continental breakfast, internet. It is clear that this hotel is in close proximity to the Okemo mountains and may be a great place to visit during a ski vacation, but this place really did not impress me for the amount of money it charges.
They also did offer coupons for dinner at the Castle Inn and spa massages, but both activities would easily charge for greater than $ 100 and the coupon would do little to shave off the initial cost.
The gym and the indoor pools were nice and wish I had taken advantage of them, but the lack of internet was just poor form.