Lamb’s Tire & Automotive

Pretty misleading extra warranty. Says its «worry free warranty» and it is told that it’s lifetime but it’s actually only 6 months. It’s an ok place but they do charge way too much for a warranty that lasts 6 months.

These guys at Lamb’s are totally awesome! I had a flat tire with two nails in it that I thought I’d have to pay in full amount, but turns out the new tire was covered under warranty! These guy are always friendly, fast, and knowledgeable. I always go to Lamb’s for any car repairs I need. I highly recommend this location.

Came here to get my oil changed and replaced a bulb for my lexus. The price was cheap for the oil change and the bulb replacement. Significantly cheaper than what Lexus would charge so that is definitely a bargain.
It was fast too I dropped it off in he morning and everything was done by my lunch break so definitely no complaints there.
So why the 3 stars??? Well when I came back they went over everything and they said the struts were seeping and I would need to swap them out… weird thing was I didn’t ask for that to be looked at so I took their recommendation and went and got a second opinion. Went to another place and they said the struts were perfectly fine.
We wouldn’t need them with only 80k miles. So word of caution I would only get what you know need to be done. And everything else I would use caution or get a second opinion before committing to doing any work.

Went in this morning to see if they could help replace my license plates. They were more than happy to help and didn’t charge me. I will definitely be back.

Had an appointment to change my tires at 9. Not too busy and it’s still taking around 2 hours to change tires when they quoted me an hour. They set the wrong expectations and now I’m late for work. Get your tires installed elsewhere

Today– Christian Brothers would not take me– Sun Auto near Cedar Park regional was going to charge me a $ 100.00 more.
My water pump was leaking I had my own part and Will Santoliquido said hey we can take care of it and gave me a much more reasonable price and a service I can trust. They checked out the car and did not give me any bogus lists of things that need to be fixed. I would highly recommend them for anyone who either knows cars or doesn’t.

Had some pretty significant suspension and frame damage on the car. I dropped it off Saturday afternoon to get an initial diagnostic, and was informed of the amount of work that was needed on the car by early Monday morning. Based on the amount of work needed to be done i had to file an insurance claim, but Lambs was very helpful in transferring the car to the insurance assigned workshop. Ontop of that they did not charge me anything for the assessment to the damages on the car. Kudos to customer service like this.

These guys are awesome. Came in with an issue from another location and they quickly corrected the issue. I highly recommend this location but do call ahead as they were really busy on Saturday. Still, they managed to fit us in and resolves the issue. We appreciate these guys so much! Thank you!!!

This Lamb’s location is STELLAR!!!
I came to the location after spending a good part of my day at another Lambs location. The Lambs on Bell Blvd in Cedar Park is completely incompetent and should be closed or have all new staff trained by Dennis, Will and Anthony. Dennis took my call listened to the issues I was having with my car after having the bell location work on it. He quickly apologized and got to work on the car.
After Anthony was able to get his hands on it, They quickly figured out the problem. The Bell Blvd Lambs forgot to balance the tire after they attempted to patch a new tire for a second time that was 100% under warranty. Also finding out that two patches on one tire so close together is against lambs policy. I had also said many, many, many times that I would buy a tire or if that it needed a new tire to put one on. As I had also told them I was leaving on a long road trip for Fathers Day Weekend.
After Anthony fixed the tire. Which meant buying a new tire. It was balanced as well as the other tires just for peice of mind. The car drove like brand new once again. These guys at the Whitestone Location need to be the standard that all Lambs locations should follow. Great customer service with customer saftey as their first priority.
Great job Fellas. Thank you.

My recent experience at Lambs was GREAT! The alignment was out on our Toy — Corolla. Anthony took care of us. He told me to drop the car off by 7 AM and I would be provided with a shuttle to take me to work. After arriving and dropping off the car, In less than 2 minutes The shuttle service was provided by Patrick. He was VERY NICE! After work, I called Anthony to check on the status of the car. He said it was all set to go. I requested another shuttle to get back to the shop. Within minutes, Josh was there waiting and he was VERY PLEASANT too! Once back at the shop, right away, Anthony was there, handed me the keys and asked for me to have a good day! I was SO PLEASED, I told Anthony that I usually don’t go out of my way to fill out surveys, but today I felt I should report the good news. When asking, Anthony very humbled said, «Just throw us a ‘BONE’ on Unilocal!» I hope Anthony sees this review and finds and sinks his teeth into this ‘bone’ and finds it juicy ;~)
Thank you, SCOTT :-)

I bought tires from them a few years ago and purchased their warranty. I recently had a flat and brought it in where I learned I bought the tires more than three years ago and the warranty expired. Without me asking, they honored the warranty despite it being expired which saved me significant dollars. I’ll be going back to them for my future tire needs.

My mother’s car broke down today while she was in Austin. Lambs had replaced spark plugs on her car a couple days ago so Josh from Lambs came all the way down to Austin to take a look at her car while she was on the side of the road. Turns out the problem wasn’t even related to the spark plugs but Josh still helped her get her car to an auto part shop for the replacement part she needed. He even installed the part for her so she could get to work on time.
This experience really goes above and beyond anything I’ve seen and I’m really happy to give Lamb’s five stars.

This location has a new team of people who deliver great service and reliable advice as to what needs done!
I definitely recommend coming here!

Went to the Lambs on Whitestone Blvd, Cedar Park on a Tuesday morning at 10 AM to get a quote for 4 new tires. They had only one car in the bays. In the office two salesmen were working — one with a customer and one on the computer. No one even looked at me as I waited at one of their service desks much less spoke to me. As I waited, the salesman with the customer seemed to be having more of a personal conversation than a business conversation. After waiting for over 10 minutes without being acknowledged, I left. Went across the street to Discount Tire and bought my tires. Not sure what kind of work they do or about their pricing, but their customer relations is TERRIBLE. Good-​bye Lambs!

Had to take my truck in for some ac work. I expected them to tell me I need a compressor and the works and braced for a $ 1500 quote. After the technician diagnosed it, Mike told me I only needed a line replaced which ended up costing less than $ 400. My AC is cold as ice now and, once again, Lamb’s proved they’re the best car & truck repair chain in town.

I came to Lamb’s at the Whitestone/​Cedar Park location for a quick state vehicle inspection in early November, 2013. They were quick, I was in shortly after opening and the crew processed the inspection quickly and efficiently. That’s where things went south.
The person who processed my paperwork came to see me. «We have something to show you» he said as he walked me back to the garage area. «Everything is good with your car, except this one tire. Here is (inspection tech) to show you…» The inspection tech proceeded to show me how one tire was out of spec for tread wear (between 3/​32″ and 2/​32″) and explained that the spec on tread wear is 3/​32″.
So basically they said I needed to buy a new tire. «How much is your cheapest tire?» I asked. «$ 104.00» was the answer I got. «That is in stock, we may have something cheaper at another store we could bring in.» I said «OK, you go check».
While they checked for the cheaper tire, I looked up the tire tread spec on my smart phone and found the spec is actually 2/​32″. My tire passed spec and they chose to try to tell me it failed, presumably to sell a tire i didn’t need.
When I confronted the employee who was looking for the cheaper tire with what I had learned, he immediately fetched the manager, who concurred with what I found and told me that «it was at the discretion of the inspector». Huh? The inspector is allowed to, on his own, change the state inspection standard? I don’t think so.
I argued that since my car passed state inspection requirements, they should complete the inspection process. They refused, saying that even though it passed, it was at the inspector’s discretion and he couldn’t order the passing, even though he was his boss.
Deciding I was not going to get an inspection sticker from them, I ordered them to give me my car and I would take it elsewhere. They said that’s fine. We just need you to pay for the inspection.
Huh? You expect me to pay for the inspection of a car that passes inspection, yet you won’t pass it? Obviously I refused. Then the manager called who I’m lead to believe is his boss. When he got off the phone, he gave me one of those «well, he’s never done this before» lines and returned my car to me without charging.
I then took my car to the next inspection place down the street and was in and out in about twenty minutes with my new sticker, because they decided, that since my car complied to all state inspection standards, it was worthy of passing inspection.
What a morning. I think I’ll stay away from all Lamb’s. I have to believe they are all operating that way.

II’m a repeat customer here because I feel that I can trust them to tell what really needs repaired and what can wait until my wallet recovers a bit. I like the convenience of dropping my car off after hours and can leave just a note with my keys in the drop box. They’re great about calling with money and time estimates. There it is. In a nutshell.

Loved the service and the pricing here.
I called at 4:15pm asking if I could make an appt to get a battery (which was completely dead due to age), tires, and an oil change; the Manager Ken said «come on in right now!». Keep in mind they close at 6 and when I arrived their bays were nearly full.
Not only did they do ALL that work in just over an hour, I got the best price on an environmentally clean choice for the oil change, and the rest of the items were right in line if not better than the masses.
Pricing aside…
Their winning edge: customer service! Every tech that walked by me said hello, and Ken was thorough, attentive and genuinely friendly. The waiting area was clean and pleasant, (although I would like to see the TV leave the room)… they also have an outdoor picnic table which made the wait very easy.
Lamb’s in Cedar Park is a choice you can feel good about without all the shopping around. Thanks Guys see you in 5000 miles.

I am so impressed with this Lamb’s! Each time I go the service tech’s are so helpful and actually remember my vehicle even if it’s been a few months since my last visit.
I was just there for an oil change, and I was in and out, on a Saturday within 35 minutes!!!

I have trusted Lambs for years to service my car. We recently moved and I went to this location for the first time. My Tahoe needed new brake pads, an alignment, oil change and wiper blades. I was expecting my repairs to be about $ 400. A few hours after I left my car I received a call suggesting that I needed over $ 1000 in additional work. One issue was for my «leak» with my power steering fluid. The mechanic even suggested that this was the answer for my «spot on the driveway.» Guess what? There is no spot on my driveway! I told them to hold off on that repair but to replace a belt and flush my transmission. At this point my estimate would be $ 500 – 600 after tax.
Imagine my surprise when they called to tell me my car was ready and the total was $ 843!!! I called back to see what was up and discovered that the transmission service was more than double what I originally expected and no one called to tell me that. After I brought up that there was no way I’d authorize that repair right now b/​c of my budget they reduced my total to $ 604 and acted like they were doing me a favor.
I feel that they did good work, however, I also feel like they were searching for other items to up sell me on. Beware that you will get told you need more work that they will find something else.
We will likely not be returning to Lamb’s again.