See-Thru Windows

Now I never got the windows BUT
heavy pressure with sales tactics. The salesman came to the house and he was nice and informed and nice demonstration. Then things went wrong. He stayed till just before eleven (he had come 8 oclock. Told him i wanted to think about it quote for new patio door 4 thousand said if i didn’t sign that day 30 day price was alot more and the one year price more than that. kept going outside on cell phone talking to whoever his manager was and kept insisting on putting something down as payment check, even asked for 5 dollars ??? as down I thanked him and said we need to think about it. I really did want to do the work but that was serious money. It was fathers day weekend so i was out of town and got message from the manager saying they were running a fathers day special. after thinking over weekend i was willing to pay 30 day price and heard message and thought maybe could get the initial price? called this manager and he said his son was in town from service but he had my paperwork on his desk and would get back with me that was sunday. so by friday no call so i call back and get same manager who answers and to me it sounded like he pretended he was getting bad signal once he realized who i was and pretended to break up and then hang up. i was driving to the store thinking we would be talking and moving to installation. i laughed to myself cause it seemed like something out seinfeld, he didn’t call back i guess thinking i was desperate and i turned my car around. ps one of the agreements in commitment to install was i had to write a recommendation for them on their website oh man they are SHADY!!!

I purchased about $ 11,000 worth of windows five years ago from this company, and have had problems ever since.
First the installation was horrible. They did such a bad job, from caulking to molding. It really looks like a child did the work.
The install team leader was also very horrible to deal with. One of the windows they couldn’t install because they ordered the wrong size, and he expected me to pay for it anyways. When I refused, he began insulting me. Really — I’ve never experienced anything like that in my life. My husband had to remove him from our house. I called to complain, and the owner didn’t seem really that worried about it.
To make things even worse, their «lifetime warranty» isn’t a warranty at all. This winter two of the window blew their seals and needed to be replaced. Apparently their supplier went out of business, and now the warranty is worth nothing. They came out to install, but twice had to reschedule because the windows didn’t fit. To boot, they forgot to mention that we would have to pay a portion of the replacement cost due to their supplier problems. I refused, as they never disclosed that. I had to argue with them once again.
One of the windows that was fixed looks like crap. I’m so done with this company, I’m just going to replace the replacements with a new window all together, at my cost. That’s how hard it is to do business with the company, and how much I value my sanity. Not worth the high blood pressure pills to deal with it anymore.