I came here a couple weeks back while I was waiting for my food to be prepared next door. I grabbed a Snapple and couldn’t find the expiration date on it. When I went up to pay I asked the man behind the counter if he could help me find the expiration date(it freaks me out not knowing, and I saw a review about them selling expired merchandise). The cashier was so rude, he didn’t even pretended to look at the drink, all he said was«it’s still good» or something along those lines and went back to doing whatever he was doing… I’ve worked in retail for 6 years, if a customer wants to know the expiration date of the product that they’re spending their money on you find it for them. Honestly it’s a silly thing for me to complain about but it really pissed me off. Just really terrible customer service here. I looked at that bottle for over 5 minutes and COULDNOT find an expiration date anywhere. Is it even legal to sell items with no expiration date on them?
Lotem B.
Place rating: 5 Encino, CA
Unlike my buddie Jessica f. I actually really like popping in here… First of, to me, this is probably the most tidy Liquor Store I’ve ever been to. Everything is organized, easy to find, prices are mentioned on every bottle… I also really like and appreciate that all the ‘good’ liquor is available on the shelf for the consumer to examine closely. Lol. Other than the tidiness, which I, the Virgo greatly appreciate, the staff here are always so friggin nice! I just been there and decided to buy 2 lucky tix and the lady said ‘Good Luck”. Who says that? WHO? How nice! As regards of charging the card, yes, it does suck balls, but at least they tell you about it ahead every time. Lots of places tell you only after they started the transaction… Dorose will certainly will continue getting my alcoholic business.
Jessica F.
Place rating: 1 North Hollywood, Los Angeles, CA
So my friend Diana has a season pass to the donut shop next door and goes there pretty often. I decided to get some sunflower seeds since I’m pretty much addicted. So i get the single bag, you know its 2 for a dollar or .99 cents for the huge bag. I get one single bag(I’m watching my figure ha ha) I’m using my debit card, now this is why this place is getting a 1 star. So I give my debit card, he’s about to swipe my card and just me being me I ask if there’s a charge. This guy replies, Of course there is its 75 cents, WTF I give him my evil eye and tell him no thanks. Like really I’m paying a .75 cent charge on a .55 cent bag of seeds? He starts laughing at me, WHOA really? he laughed at me. Its more the principle that this inconsiderate douche bag didn’t even tell me there’s a charge. I don’t even care about the charge I know there’s a always a charge to use my debit card at ghetto ass liquor stores, no biggie. Like does he just expect to charge my card more than I’m expecting? Yeah bro, you lost my business. Does he not realize theres a 7 – 11 across the street? Superrrr getting my seeds there with no charge, see you never bye Dorose Liquors