Plaza Car Wash

Pros:
1. Fast service (to get you off the lot)
2. The vacuum that sucks the water off the car at the end was pretty cool
After a trip for vacation I stopped at this place of business because their competitor down the street on Hixson Pike was to busy and I did not want to wait. I purchased the Super Works (roughly $ 20.00 plus tax plus tip) my car is a 2014 model which should have been an easy clean to make it look new. I worked at a car wash on Gunbarrel Rd in Chattanooga while I was in college. I know how a car should be properly cleaned and how it should look after a detail such as the one I paid for. This is a very old car wash. By the looks of it some of the mechanical apparatus were not in working order. As I watched it looked like most of the washing was done by hand (brush on a stick) by someone in the back. When my car was run through the very short wash tunnel, the mechanisms that looked as though they should be moving did nothing. When my car came out the other side it was finished up by an older woman and some what younger woman. The younger seemed to be in a hurry and missed a lot. I will not be returning to this car wash in the future.
Cons:
1. Non-​working equipment (from my view point, which could be incorrect)
2. Employees not paying attention to detail.
3. My windshield was still covered in bugs (which was my whole purpose in stopping in the first place. I had to go home and clean it myself)
4. Water spots– a lot of water spotting/​soap from air drying where the car wasn’t wiped down properly after the wash.
5. The door jams and inside edges of the doors were not dried with a towel after the wash.
6. The hatch back area was completely ignored except for the windows. They did not vacuum and did not wipe down around the hatch door or jam after washing to dry retaining water.
7. Brake dust still on the wheels
8. I was asked what kind of air freshener I wanted, I chose piña colada, I received no air freshener.
9. The dash detailing was very spotty… you could easily see all the missed sections that were not armor alled.
10. Door panels, center console around gear shifter and radio were not cleaned
I noticed most of their customers were of retired age and have probably been coming here for years. They are probably not as picky as I am or just don’t say anything. I just believe you should get what you pay for and for me personally I don’t think I did.