Food has no flavor and they have rude staff. I asked for vegetable fried rice instead of pork fried rice in a combo platter. After a 5 min conversation in which the lady made it seem like no one ever asks to substitute something, she agreed to do it. Got all the way home and sat down to eat… NO rice. I called back and was told I didn’t ask for rice so they gave me extra veggies in my order. I couldn’t believe my ears. No apology just blaming me for their mistake. They finally offered to make me a new rice right away if I wanted to come pick it up. I agreed expecting to get there get it and leave. They hadn’t even started it when I got there and it was the worst put together fried rice I’ve ever seen or tasted.
Lan-Anh T.
Place rating: 5 Centreville, VA
Amazing food and great service located in a quiet town! My friend and I had a wonderful experience. There was a wide variety of options and service was quick. Will plan on returning when I am back in the area.
Helena C.
Place rating: 2 Norfolk, VA
Stopped by today to pick up dinner for the family and I was not impressed. Most chinese places give off that questionable vibe as far as cleanliness goes but this place could use a good scrub. Ignoring that, I ordered general tsos chicken and burboun chicken. Both orders were so chewy that even my husband(the human garbage disposal) didn’t like it. In fact, he said it was the worst chinese food he’s ever had. Also felt like I should mention there was an extra charge for chopsticks. Come on now –_– Will NOTBE returning to this estabishment.
Ed C.
Place rating: 3 Chesapeake, VA
Despite some real penny pinching(see my tip regarding the $ 1.10 charge for chopsticks). This place has some above average Chinese takeout fare. The Good The quality of the food is very good. I’d say in the upper echelon of Chinese takeout places I’ve been to(especially in Chesapeake). I got Singapore Mai Fun and Fried Dumplings, both of which were really good, especially compared to other similar restaurants in the general area. The Bad I’m sorry, but charging for chopsticks is ridiculous. This won’t matter to most people who just get a fork, but as someone who likes use the sticks I’m more than a little annoyed by this. The woman at the counter was a bit surly, and I found customer service and communication here to be rather lacking. All in all Great Wall serves up some pretty high quality Chinese food, but they need to work on customer service a bit.
Brian C.
Place rating: 2 Chesapeake, VA
Hard to call this one and provide a good review. We enjoyed the food, the General Tso’s chicken was a little tough but the rest of the food we ordered was very good. I love local, small places that you see the owners working in. I prefer these often to the other, larger, chain establishments. I just moved into my new house and looking for our«chinese place» :) among other places. I might give this place one more try, maybe, but my reservation comes from the attitude received not the food. The lady working, I am assuming the owner(as I have read it is the owners normally working) as the other lady was not oriental, was giving a lot of attitude. My wife made the statement she is the Chinese food version of the«Soup Nazi»… lol. Now, this was towards other patrons and I personally didn’t really have an issue as we ordered over the phone and picked up our order and payed. But, while waiting to pick up she was giving everyone in front of us a hard time. One lady payed for her food and when she got change it was short by $ 5 and when she said something the lady said she hid a dollar. Yet, she counted her money right there on the counter and never moved. She had the change in one hand and the bills in the other and showed her both hands, nothing else was on the counter. Well, I might go back one more time as everyone has a bad day but I have read a couple reviews saying this is the norm for Great Wall. If so, I am sorry to say we will not be coming back. ******Very important****** They do not deliver!!! I know there are websites showing that they do but they do not. And if you ask she will get mad and just raise her voice and say: «we do not deliver!»
Michelle A.
Place rating: 5 Chesapeake, VA
I’ve eaten here since this place was called«Mr. Lu’s» a looooong time ago, but I love it! We always get the same things; General Tso’s, beef and broccoli, chicken and broccoli, shrimp lo mein, shrimp egg rolls, egg drop soup, pancit. The food is always good and always takes about 10 minutes regardless of how busy it is. Usually if you spend a certain dollar amount(I want to say about $ 50) they give you a free 2 L orange soda out of the cooler.
Dana F.
Place rating: 5 Chesapeake, VA
This is my family’s go-to Chinese takeout place been only going here for 10 years. Its always delicious and the family who owns it is always very friendly and fast.
Bradley S.
Place rating: 5 San Jose, CA
Ate here about a month ago just now reviewing good place the general Tao chicken wasn’t that spicy even after I begged for extra extra extra spicy. But I don’t hold it against them the food was great!!!
Noel N.
Place rating: 4 Chesapeake, VA
This is really good chinese food. Nothing like all the other places who have menus that all look the same. The food is very fresh and its the only place I get chinese from now!
Adarsh S.
Place rating: 5 Norfolk, VA
I really liked the veg fried rice with garlic sauce and also spring rolls. This restaurant is like NO7 near ODU in terms of taste and cost …
Sissy C.
Place rating: 5 Arlington, VA
This place has been opened for roughly 12 years now and I’ve been a regular since it’s opened. The food is fantastic and definitely proves the stereotype that«all Chinese good tastes the same» wrong. If you’ve had Great Wall’s food cooked by the owner and his wife, you’d be saying otherwise. I’ve talked to some who have driven all the way from NC just for their food, while I was waiting for mine. The owners are back breaking hard workers and do not skip corners when it comes to their food. They definitely put the time and effort in making sure their food is exceptional. Definitely in the Top 10 Chinese take out restaurants around and their prices are the cheapest in the area. The quality and price can’t be beat!