Delaware Realty Group

Delaware (Sam and his staff) took over management of our property a while back. While there’s no question that there were some hurdles during the transition, I think he, and his staff, handled it professionally and expertly. They’ve spent quite some time making up for the shortcomings of the previous management company, and have been excellent at keeping the owners and tenants in the loop throughout. I think the transition has been quite beneficial for the building and its residents. I am much happier with Delaware then I was with the previous management.

Sam Segvich is awesome… I presented him with a problem and he had a solution the same day. My furnace would not turn on due to debris in the chimney. He had a chimney specialist come out the same day (day before Christmas Eve) to have it fixed. This was extremely important to me since I have a newborn and a 3 year old. We are truly grateful… thank you.

I recently purchased a condo where Delaware Realty Group manages. One thing I learned right away about our building is how much it has been neglected by past management. Delaware Realty took over a year or so ago and Sam has been working very hard to identify issues and finding solutions and is upfront talking about them at association meetings. Sam seems like the kind of manager that looks at long term solutions. For the good of the building, I like what he is doing. This was my first time owning property at a condo complex and it is pretty eye opening.

I am on the condo board and our building has been working with Sam and Delaware for about 6 years now. We have experienced two other companies and multiple property managers prior to working with them. We have been able to take advantage of cost savings in a number of areas since they took over, and finally our finances are in order and we actually know how much money we have. People who live in the building and don’t have exposure to what it takes to actually run a building, deal with the city and the rules, etc. are sometimes quick to criticize. But I can speak on behalf of our board when I say that we are very pleased with the service we’ve received from Delaware and I would be happy to recommend them.

Delaware Realty Group is responsive to all homeowners and handle every issue with care and integrity. They are professional and treat everyone with respect.

Delaware Realty Group has been our property manager for 20 years. There assistance has been invaluable to me over the years. I would recommend them. Mary Ann

Great customer service! Worked with Karen on a few issues and she was great and helpful! Thank you!

The people who work at Delaware Realty are extremely rude and have been difficult to deal with every single time I have spoken to them. They become vey defensive and begin to yell if you call with a question or complainant.
The first time I called I asked where my moving van should park and the man at the realty company began to yell at me saying the movers should just park at the meters on the street… it was not his problem if cars were parked at the meters.
The second time I spoke with them to complain of a rat infestation in the front and the back of the building, someone who worked there told me «There’s nothing they can do about it. The surrounding buildings aren’t taking care of it.» The city of Chicago told me they can gain access to the building grounds, but need permission from the realty company. Delaware Realty is obviously not cooperating.
Bottom line: a horrible property company.

Granted, they’ve only recently taken over our building but my months of experience have been strongly negative. Sam, the owner, is dismissive. The notices posted in the halls and elevators are rude. Timelines are inflexible. The cable transition has been a disaster — damaged property in my unit, a week without cable or internet, cancelled appointments. I’m leaving the building because of Delaware.