Peter Flooring

Peter Flooring just completed the floors in our 3000 square foot home. There are not enough positives that I can express for the quality of work they did and the efficiency with which it was done. The owner, Peter, could not have been more accommodating or responsive. His workmen were all professional artisans who took great pride in their work. The final product is perfect and beautiful. The custom color has received many compliments. Peter was easy to work with. He was conscientious, attentive to the smallest detail, anxious to please and most of all, reliable. He gave us a schedule and adhered to it without any deviation. His workmen were all courteous, professional and attentive to the smallest detail.
In sum, Peter Flooring was easy to work with, reliable and their work is outstanding. I couldn’t have asked for a more positive experience.
Jill Cole

Peter at Peter Flooring screwed up my floors, screwed up my renovation schedule, and screwed up his long relationship with my general contractor. A year later, I’m still having to look at the shoddy repair work his employees did.
Do not hire this company.

Do yourself a favor and do NOT listen to Lou Manfredini — do NOT use this company. Finally cancelled agreement for work not performed. All work was to be done in 5 days. It has been 7 weeks. No call from them in last 3 weeks. Workers bruised walls, hand prints on all walls, every painted radiator had numerous nicks and scratches — even in rooms that there was no wood flooring, there were marks on the walls. Scuffed all of the kick plates on the stairs are in need of refinishing due to sloppy inconsiderate laborers, did not show up on 4 days when they said they would be there — Need I say more? Move on — get a reputable flooring company and save yourself a lot of grief! Added charge for credit cards, which was a good decision because I am disputing the amount charged for the cost of the repairs that were needed after they worked on my floors! I wish there was a minus 5 stars — it would be well deserved!

Absolutely no matter what DO NOT USE PETER FLOORING! It was the worst experience with a contractor or vendor for home repairs ever. His workers were extremely rude. Once the project started and we had issues, he was impossible to get a hold of — except when he called to tell me they uncovered problems and couldn’t continue the unfinished project until we agreed to pay $ 700 in additional work. We agreed since we didn’t have a completed floor, but the extra work didn’t fix the problem. It’s been about two years now, and our floors are getting worse! Bottom line, he’s a crook. Don’t trust him!

Awful, awful company! DO NOT USE THIS COMPANY FOR YOUR FLOORING! Not only do they have terrible customer service but they did a terrible job installing our floors too. Our floors are popping up and coming apart. They would not return any of our phone calls to come fix the problem. We got our floors 2 years ago and they continue to get worse. Don’t make the same mistake we did by using this company!

I called Peter Flooring to get an estimate on flooring. I have used them in the past and liked their work and price. Peter meets me, reviewed the job, and then sent me a quote by email. A week later I signed the contract and sent it back to him. We scheduled the start date eight days in the future on a Wednesday. Tuesday the office called me and said Peter made a scheduling conflict, and they will not be able to start Wednesday. The earliest they could now start was Friday. I already planned to take Wednesday off work, but it was not too late for me to shuffle my schedule and take Friday off instead. Friday morning, Peter called me and said he was terribly sorry but they can’t start today. But for sure they will start on Saturday. I was upset because they already delayed it once, and I took the day off planning to be there with them, but I had no choice but to accept the new start date. So Saturday came, and nobody showed up, and Peter did not even bother calling. I called him and left him a message. I called the office and Peter was there. I spoke to him and he said he would call me back Sunday, he thinks they will be able to start the next Wednesday. I asked, are you sure Wednesday won’t come and you will reschedule it. He said no, absolutely not. So I agree. I called the office Tuesday evening to confirm the Wednesday start date. They spoke to Peter and told me they can’t start Wednesday, but for sure they can start Thursday or Friday. Two days pass… I called the office Thursday morning, they said for sure they will start on Friday. I don’t hear anything Friday, and I call the office completely frustrated now. Note, every time I call the office I speak to someone new, and they have to get in touch with Peter to find out what is going on. This time they tell me Peter says «100% for sure they will start on Saturday». Now this is 10 days later then the originally start date. I said ok, but this was my last chance for them. So… Saturday comes and I get no call and no one shows up. Needless to say I am done using Peter Flooring… I would NOT recommend Peter Flooring

Not completely without issue — I have incredibly beautiful bamboo floors. Peter wasn’t the cheapest, nor was he the most expensive, but I had seen his work elsewhere and decided that for my new bamboo floors I wanted someone I knew could get the job done right. Bamboo isn’t easy — I did much reading about the wood splitting and problems with self installs. Definitely wanted someone who was up to the task. Peter came out to look the job over and had confidence while not at all cocky. Going with him for the job was a no-​brainer.
Peter would do himself a favor to better know who he’s paying. The job took much longer then promised and getting it done at all seemed as if it was the result of near daily phone calls to the office. (Kathy, in the office, wonderful!)
Back to the workers: I received reports from a neighbor that the guys here on one of the days we literally sitting around for three hours — doing nothing. They weren’t waiting for a delivery — the materials were here. Just getting paid, hourly by Peter, for doing NOTHING. Then there was a guy who was here for almost an entire day and got so little done that the progress wasn’t even noticeable. Every day there were different people here working on the floor at vastly different skill levels. The guy who was here the last night of the install was incredible. He looked around and paid attention to details. Mixed stain for a vent to make it match the floor — rebuilt, from scratch the area between the stairs and the wall, including moulding that made it look perfectly finished… and he was here until almost 10pm. I can’t say enough good stuff about this guy! Wish he was here working every day.
Physically, once completed there were small issues with the floor, and some that weren’t so small… at one point I was certain the issues would never be resolved. But — they were and I have the prettiest floors in all of Chicagoland.
My observation after much thought is that Peter cannot trust his workers. Some were GREAT, and others? Slower than molasses, lazy and not up to the task at all — causing more problems then they were worth. But once I insisted on Peter coming to see what was chapping my hide (split boards/​exposed nails/​large gaps) in the end we came to an agreement and he got his guy to work and the floors turned out as good as anyone could expect, in the end.
Truth: It was a struggle — but in the end, every day I look at the floors and know I made the right decision going with Peter Flooring.

I used Peter Flooring in January of this year. I was very happy with the options they gave me for replacing the floors in my condo. The floors and baseboards are beautiful and leveled. I receive many compliments. I recommend them and would use them again.

I agree with the post above regarding unprofessionalism. I am in the process of getting quotes from several places and Peter Flooring is very harassive — I would say definitely avoid even getting a quote from this place — their prices are way too high anyway. I have had up to 4 phone calls from them in a day. Peter just called me three times in a row, each time i let it go to vmail but he feels the need to call back IMMEDIATELY again. And this is after I just spoke with him. I explained to him i didn’t share his sense of urgency, and that I don’t appreciate feeling like I should be at their beck and call. I regret getting in contact with them because they are annoying and offensive.