Plants Alive

I would give zero stars if it was an option.
Plants Alive mysteriously billed us for flowers six months after an event without any explanation. I have been calling regularly for two months trying to get any type of documentation from them explaining the charge on our credit card. Still haven’t been able to get an invoice, bill, receipt, or any kind of documentation in regards to this charge.
I called today to once again try to speak to a manager. A woman answered with, «No one’s here. They’re closed.» I was mid sentence asking her when someone would be back in the store and she hung up on me.
Buyer beware!!! Take your floral needs elsewhere!

i called to have a dozen roses sent SAME DAY! to my partner on the U of Chicago campus. the man was extremely helpful and kind and assured me the flowers will arrive by 4pm. perfect!

Okay, so this little hole-​in-​the-​wall florist/​plant store was something I’ve always wanted to explore, but just recently got the chance. Even thought it stated open, it was locked until we tried persistantly to get in. The store itself is in maham… clutter and items of various age and cleanliness everywhere the eye can see… but the plants (the few of them) are haphazardly priced and located. My friend did buy a small plant (after having to go to a nearby ATM… bring cash!) and then, as we were about to leave, she gave me (the ‘lady’) a rose with some sort of orchid up the stem… for free. It made my day, thats for sure… but if anything, I will be back to visit that moldy-​smelling store to at least visit the 100 pound cat and the nice owner. Its an adventure!