Mahesh S Vyas, MD

I went to Dr. Mahesh Shail Vyas’ office in Anaheim Hills. Dr. Vyas did a satisfactory job examining my elbow, after I asked several questions regarding the elbow that if he had provided the info upfront. The rest of the experience was very frustrating. The cost for the visit billed to insurance was $ 546 and all he did was examine my elbow with his hands and review xrays. I had taken the xrays at urgent care. $ 546 is an exhorbitant charge! Fortunately, I have good insurance and did not have to pay $ 546. However, I was forced to pay $ 195 out of pocket before leaving the office. I questioned the charge believing the out-​of-​pocket should have been only $ 25 but the office staff insisted I owed $ 195. Later, I called my insurance company and the CSR rep said my out-​of-​pocket should have been only $ 25 and would send Vyas’ office an email stating such. I called Vyas’ office and told them what the CSR rep said and to refund the money based on the email. The quite personable accountant at Vyas’ said the claim had to be filed with the insurance company and she had to receive a document (EOB) stating I was overcharged before money would be refunded. The accountant said that before the claim could be filed with insurance, it had to be entered by the doctor, then reviewed by the procedural coders, then reviewed again by the doctor. That process took about 2 weeks. Incredibly slow! Long story short. After 2 and ½ months, the office is mailing me a refund check for $ 175. I urge you to be an informed consumer so you won’t have to pay more than is necessary.

I went last week with my husband, The one in Anaheim for his allergy he give him the medication To use for five days that helps him a lot because he was sneezing and having a runny nose and after the five days he did a test on his arm and he found out what he’s allergic from and now he’s keep taking the spray and the medication until he do the other test for the food if he’s allergic from food to, my point is I really feel comfortable with this doctor and even my husband we really like him because we’ve been going to couple doctors they never did any test on him just give him the spray for his nose. Even the front desk they were really helpful and friendly.

Made an appointment here to have my back checked out about a month ago. When I arrived today, the receptionists were already being yelled at by patients. I signed in, and waited an hour in the lobby, despite my appointment. Then one of the receptionists calls me in and says, «hi your PPO insurance actually just became an EPO, so yes you wasted an hour of your day waiting, but the good news is I won’t charge your co-​pay. Have a good day» …well of course you won’t charge my co-​pay you dumb @ss. You @ssholes couldn’t validate my insurance two days ago? a week ago? hell, even two weeks ago???
No big deal, I changed my work schedule to go in there today, waited an hour, only to be told they can’t help me.
Avoid this place at all costs, they are extremely unorganized, which probably explains why there were two other patients yelling at them when I got there.